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NCASS Reviews

4.8 Rating 1,256 Reviews
97 %
of reviewers recommend NCASS
4.8
Based on 1,256 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Phone:

0300 124 6866

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If you like spending days doing risk assessments, policy documents and other catering related documentation then NCASS isn’t for you. But if you want to spend 20 minutes doing a questionnaire and having it all generated for you then it’s the best £300 you will ever spend..
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Posted 5 months ago
Great service
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Posted 1 day ago
always helpful enabling you to do what you do best 5 stars
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Posted 1 day ago
Very efficient service. Worth joining.
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Posted 1 week ago
Top service from Nicole.
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Posted 2 weeks ago
Great support, easy to follow guides, good value for the subscription fee I would recommend any trader to join
NCASS 5 star review on 25th March 2025
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Posted 2 weeks ago
I know they are trying to change and that takes time. But I really thinking of no longer being a member as not really sure I need it any more. Times are challenging and things change It's because harder for a small individual to run a business. And we need as much support as possible I do my bit to help others like myself. Running cost and trying to keep prices at a cost for everyone is not easy
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Posted 3 weeks ago
I like that NCASS is always at the end of the phone to help. The cashback offers are good if you are trading regularly especially on gas. The risk assessments and book for temperatures etc is great and makes it easy to show EHO and events managers
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Posted 3 weeks ago
Great service. Always helpful. Worth the money.
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Posted 1 month ago
NCASS is the ultimate go to for all food traders, and those who work in catering/hospitality. I have been a member for a couple of years, and I can safely say that every single time I have spoken with them, their level of customer service has been outstanding. You never feel like you’re bothering them - they are always happy to help. The best and most consistent customer service I have ever experienced.
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Posted 1 month ago
Fab company, phoned them up with a query and they sorted it out, super friendly
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Posted 1 month ago
Super helpful staff, great service to simplify safety documents and risk assessments and the discounted training and supplier offers are a lovely bonus.
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Posted 1 month ago
They have been amazing with advice on everything to do with setting up my business, insurance, food safety and eho inspections. The best investment I made when setting up my business was my NCASS membership.
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Posted 1 month ago
Great organisation whose customer service is excellent. They help small businesses with all of the legislative requirements. Awesome.
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Posted 1 month ago
Easy to use, everything in one place. Worth the money.
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Posted 2 months ago
Excellent for help with paperwork
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Posted 2 months ago
Lots of benefits, simplifies paperwork, easy to use. Help is only an email away.
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Posted 2 months ago
The best helping for business
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Posted 2 months ago
All good - thanks
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Posted 2 months ago
NCASS is the best money that you would ever spend, the portal is easy to navigate and makes life for our business so much easier. When you call, you will get through to a member of the team without no problems at all, they are very helpful and will guide you through any queries that you have. I would definitely recommend NCASS!
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Posted 2 months ago
In another life I spent months generating, reviewing and updating Risk assessments...it's a chore. NCASS RA system is unparalleled with anything I've seen in this industry or others. Simplicity itself. On top of that, they have a great team that are incredibly helpful. If you're starting a food business, do yourself a favour and let NCASS take some of the headache away. I did, I'm glad I did
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Posted 2 months ago
NCASS is rated 4.8 based on 1,256 reviews