Naturo Natural Pet Food Reviews

Name: Naturo Natural Pet Food
Address: 40 CORRIGAN HILL, , DUNGANNON, DUNGANNON
Rating: 4.84

4.8 Rating 10,916 Reviews

97 %

of reviewers recommend Naturo Natural Pet Food

4.8

Based on 10,916 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 433 4522

Email:

mpf.marketing@macklepetfoods.com

Location:

40 CORRIGAN HILL, , DUNGANNON
DUNGANNON
BT71 6SL

Naturo Natural Pet Food 5 star review on 1st October 2024

272

Anonymous

Anonymous // 01/01/2019

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“very good food my dog loves it”

Helpful Report

Posted 10 months ago

“Good food that our dogs love. Good price point and packaging”

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Posted 10 months ago

“The food is excellent quality and well priced. However, tins always arrive with lots of dents and boxes of tubs arrive opened/split and spill out on to the floor. Packaging is poor and inadequate. There have also been issues lately with computer errors, late delivery, incorrect emails being sent and orders mistakenly doubled. All corrected quickly but not a good advert.”

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Posted 10 months ago

“I totally love this product for my boy. He loves it as well. We have always bought this food for him. I really enjoy having hus food delivered it certainly makes life easier and I never have to worry about running out. Would definitely recommend ordering.”

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Posted 10 months ago

“Great service and the Naturo wet and dry turkey really suits our Labrador’s sensitive tummy!”

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Posted 10 months ago

“Appears to be as described”

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Posted 10 months ago

“My dogs have been on this food for over a year now. All have beautiful shiny coats. Gleaming eyes. Prefect body weight. And at the moment a very healthy expecting mum to be. I would 100% recommended this food I use a mix of dry and wet. Excellent service every time on our monthly orders.”

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Posted 10 months ago

“Really like the food and the service but wood like senior chicken in 7 packs like the turkey also do you do a senior salmon”

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Posted 10 months ago

“Really happy with naturo dog food which I’ve fed to my dog for over 2 years. The only thing that has disappointed me is my recent delivery, the bag of kibble which was always paper has returned to single use plastic. This will make me rethink my subscription in the future. Bring back recyclable and sustainable packaging please. This was one of my main decisions for choosing your brand.”

Helpful Report

Posted 10 months ago

Hi Michael, thank you for taking the time to review our products. We always love to get feedback from our valued customers! In response to a need to lock in and secure the freshness, and nutrition of our award-winning product ranges, we have made some changes to a small selection of the Naturo packaging . The current dry packaging has been identified as unacceptable with concerns from customers and staff on food safety, saturation and the ability to retain the important nutrients and taste which Naturo prides itself on. Having taken this feedback on board, we have replaced the dry bag packaging with a new plastic packaging, which can be recycled at larger stores or at some local kerbsides. Given our business commitments, Naturo Petfoods will continuously and proactively assess our packaging within our sustainability focus. As new product comes to the market place, we will explore its usage to align with our sustainability ambition and fully engage in the drive to create enhanced solutions. If you have any further questions, please don't hesitate to get in touch by emailing customercare@naturopetfoods.com.

Posted 10 months ago

“Great food for our pooch. We order a mix of trays, cans and dry food for him. It's all good wholesome food with a great delivery service. Thank You”

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Posted 10 months ago

“I rate the food highly, my dogs love the food and it is full of what they need to keep them healthy and active. The late deliveries are disappointing though”

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Posted 10 months ago

“The dog loves it, and we've tried several foods. Price-wise it's competitive, his coat looks great and he's got good energy. Delivery details are clear and well communicated. And the company looks after it's customers with festive gift packages.”

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Posted 10 months ago

“Quality dog food, easy to order and fast delivery. PS: thank you for the extra Christmas toy and treats free as part of my last order. Would recommend Naturo dog food for your pet.”

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Posted 10 months ago

“The food is excellent but packaging and the treatment by the delivery agent leaves a lot to be desired, lots of tins dented when received.”

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Posted 10 months ago

“Very good quality”

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Posted 10 months ago

“Excellent service”

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Posted 10 months ago

“My older dog (nearly 13) used to lick her paws a lot & also frequently had an upset tummy. I didn't realise at the time that it may have been food allergy but it stopped when she started on naturo . She also used to be quite fussy but loves this food . Now I have a young rescue dog too who has allergies to some proteins . Naturo is great for him too as he can just have turkey or chicken which is perfect for him . When he was a puppy i could have done with some bigger packs of puppy food as they only seem to cater for small dogs . He is now 2 and thriving on tinned food as well as kibble . I have a monthly subscription which was easy to set up .”

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Posted 10 months ago

“My dog has a sensitive stomach. Naturo is the best dry food we have found. He never leaves any and comes in handy 2kg bags or 10kg bags . 100% natural ingredients and grain free.”

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Posted 10 months ago

“Second order has not turned up. Told I would get one shipped overnight. Nothing has arrived. I now have to try and find grain free food at the mayhem of Christmas shops”

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Posted 10 months ago

“Thank you for providing a good and regular service. Can't fault you and your dog food. I have a fussy dog and hard to find a food she'll eat. Also, thank you for the generous Christmas gifts, Mila will love them on Christmas day I'm sure”

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Posted 10 months ago

Naturo Natural Pet Food is rated 4.8 based on 10,916 reviews