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Naturo Natural Pet Food Reviews

4.8 Rating 10,924 Reviews
97 %
of reviewers recommend Naturo Natural Pet Food
4.8
Based on 10,924 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Naturo Natural Pet Food Reviews
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Phone:

0800 433 4522

Email:

mpf.marketing@macklepetfoods.com

Location:

40 CORRIGAN HILL, , DUNGANNON
DUNGANNON
BT71 6SL

I have been using Naturo for a good few years now. It is always of consistent quality and my dogs do well on it.
Helpful Report
Posted 2 years ago
I am giving 5 stars despite the fact I still have only received half of my recent order. The problem lies with the courier DPD who have claimed to have delivered the two packages I was due to receive whereas only one has shown up, approx a week ago now ..... So waiting for you to sort it out it otherwise the 5 stars may need to be reduced!
Helpful Report
Posted 2 years ago
Not a watery, false, cube loaded ,solid jelly mass. Smells lovely to my dog and me, she loves it and no waste.
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Posted 2 years ago
Extremely pleased with choice and quality of products and the excellent service. Many Thanks
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Posted 2 years ago
This food is full of natural goodness and the variety offered is excellent Our Jack Russell loves it and the facility to subscribe to it on.line along with the first class deliveries mean we never run out !!
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Posted 2 years ago
I only ever use Naturo grain free pet food and have to go to one particular shop to buy it but they dont always have the grain free. I thought I'd try ordering online and was very surprised at the speed of delivery! I got the order within two days! I will definitely be ordering online in future. Great service and quality product!
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Posted 2 years ago
Have been using Naturo for some months now and can honestly say the service is really good. Deliveries are made quickly and all products ordered are delivered - I have never had any issues. My pets love the food and I can see in their coats and general health, this is good for them.
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Posted 2 years ago
The food is great for my dogs but it's more expensive buying direct and in bulk than the supermarket !
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Posted 2 years ago
Always excellent good quality food.
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Posted 2 years ago
At long last have found a dog food that suits our welsh sheepdog without upsetting his stomach. He is on the wet food trays and not a scrap is left in his bowl, his toilet habits have changed for the better and his overall physical appearance and well being has improved. Very pleased with product and delivery.
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Posted 2 years ago
Very good product. Importantly our dog's health has improved, also he enjoys the food. Good value for money.
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Posted 2 years ago
Have used for years great product, always on time with no problems
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Posted 2 years ago
Excellent service and a quality product
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Posted 2 years ago
My dog likes naturo and seems it suits him very well
Helpful Report
Posted 2 years ago
Good value and suits our dog's sensitive stomach
Helpful Report
Posted 2 years ago
Not in the dog bowl long enough.
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Posted 2 years ago
Have been using Naturo for sometime and very pleased with product ,delivery and above all my dog loves it. He is getting on in life and needed a change to senior food recently and Naturo were great with advice during this time. Great set up excellent service and one really happy dog and owner Thank you Naturo
Helpful Report
Posted 2 years ago
I was really pleasantly surprised how quickly this food arrived. My dog loves it, he had lost weight but since using this as the main part of his diet he has gained weight again. It came well before I expected. Thank you Courtney This food looks good enough for us humans
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Posted 2 years ago
My dog is very fussy over food, and we found this one she loved. Ordered directly as could no longer find in shops
Helpful Report
Posted 2 years ago
The packaging was completely broken when my first order arrived. A couple of trays were also split. When I complained via email. I had a response from Courtney, Customer Service Advisor - she was very helpful and quite shocked at the photos I'd sent showing how the goods arrived. I am also being sent free replacements for the split cartons. My complaint was handled very swiftly and professionally. However - the packaging and delivery team really need to look at other ways to ensure the items arrive in good condition.
Helpful Report
Posted 2 years ago
Naturo Natural Pet Food is rated 4.8 based on 10,924 reviews