Naturo Natural Pet Food Reviews

Name: Naturo Natural Pet Food
Address: 40 CORRIGAN HILL, , DUNGANNON, DUNGANNON
Rating: 4.84

4.8 Rating 10,916 Reviews

97 %

of reviewers recommend Naturo Natural Pet Food

4.8

Based on 10,916 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 433 4522

Email:

mpf.marketing@macklepetfoods.com

Location:

40 CORRIGAN HILL, , DUNGANNON
DUNGANNON
BT71 6SL

Naturo Natural Pet Food 5 star review on 1st October 2024

272

Anonymous

Anonymous // 01/01/2019

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“Reg loves his grain free food”

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Posted 9 months ago

“The food itself is great, our dogs love it, great senior and grain free options. Delivery is unfortunately hit and miss, sometimes it arrives in 3-4 days but there seems to be repeated issues with the couriers used and I end up waiting for more than 10 days for my order. If not for that then it would be a five star review.”

Helpful Report

Posted 9 months ago

Hi Barry, thank you for your feedback. We apologise for the courier issues you experience, this is also not the standard we want for our Naturo customers. I can see since moving to our new courier the delivery times for your order have been much quicker and we hope this will continue for you.

Posted 8 months ago

“Best dog food around. My dog needs higher quality food as dry kimble food plays havoc with her insides. The grain free naturo trays are just awesome. Nothing better than having fewer dog poos to pick up and a happy pooch to boot!!!!”

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Posted 9 months ago

“Bailey loves Naturo's, and likes the regular deliveries.”

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Posted 9 months ago

“Normally the food is very good. As I haven't yet received my order (DPD issues), I cannot comment.”

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Posted 9 months ago

“Great value and prompt delivery”

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Posted 9 months ago

“Our dog loves the food. BUT we have our subscription every month and there is always issue with delivering our parcels. Last week we ordered 4 boxes and received only 3 and when we will call they lie to us and next day try to send it as quickly as possible which is ok but why lie?”

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Posted 9 months ago

Hi Sona, I can see that your order was packed by our team on the same day, with your parcels unfortunately being delivered to you 24 hours apart. I can assure you that none of our team lied to you and this can happen with couriers and deliveries. We have since moved couriers and we hope to see a smoother delivery experience for you soon.

Posted 8 months ago

“It is a solid food made of good ingredients full of vitamins”

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Posted 9 months ago

“Too much excessive packaging is the only complaint.”

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Posted 9 months ago

“Fast, reliable delivery and prompt customer service. My dog really enjoys the food and does well on it. We think it's good value and so keep ordering.”

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Posted 9 months ago

“Ivy loves her new menu , being able to pre order and have it delivered every month is perfect 🤩”

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Posted 9 months ago

“I am moving to Norfolk and will let you know my new order address, Naturo has been the best food for my Bearded Collies Keva (14yrs in March) and Rescue Bearded Collie Poppy, now 8 years Naturo Food has been great for them, and will continue to order from you, (just hope you will deliver to Norfolk???) when I finally move up to Norfolk to live near my son Mark & Daughter in Law, Maz, as I am not as well as I would like to be. I will be 77 in March.”

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Posted 9 months ago

“My dog loves his dinner rolls around on the floor after each meal I buy directly from Naruto great service very speedy delivery”

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Posted 9 months ago

“Very happy. Food arrived promptly and very happy with the service.”

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Posted 9 months ago

“Great food my two dogs love the food. One dog was unwell with stomach problems and this food only one who seems to keep issues at bay. There fur has been nice and glossy since changing.”

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Posted 9 months ago

“I am extremely happy with the product & my dog loves it & it has helped a lot with his allergies whoever I am disappointed with my last order was not what I normally order & when I called I was told to leave a message & someone will call me back & I haven’t had a call back yet but overall I am happy”

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Posted 9 months ago

We are so sorry that you did not receive a call back from our team. If you could confirm if you have heard back in the meantime or get in touch via customercare@naturopetfoods.com

Posted 8 months ago

“Our fussy eater cockapoo often refuses food but the options provided by Naturo keeps her diet fresh and interesting. She also has a gluten and wheat alergy which Naturo deals with too. Great service, not the cheapest but if its eaten rather than going in the bin its all good.”

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Posted 9 months ago

“I have found that my older dog’s, digestive problems have really improved after changing to Naruto’s Senior range.”

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Posted 9 months ago

“From odering to a very prompt delievery + goods packaged very well inside”

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Posted 9 months ago

“My dog as he got older has a sensitive stomach and after trying a few different foods, found he loves these wet trays from Naturo. The food looks good, plenty of meat and easy to store. Brought a 6 week supply from Naturo recently. Worked out much cheaper than the supermarkets and free, very quick delivery. Would definitely recommend.”

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Posted 9 months ago

Naturo Natural Pet Food is rated 4.8 based on 10,916 reviews