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Naturo Natural Pet Food Reviews

4.8 Rating 11,106 Reviews
97 %
of reviewers recommend Naturo Natural Pet Food
4.8
Based on 11,106 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Naturo Natural Pet Food Reviews
Visit Website

Phone:

0800 433 4522

Email:

mpf.marketing@macklepetfoods.com

Location:

40 CORRIGAN HILL, , DUNGANNON
DUNGANNON
BT71 6SL

Part of my order was missing when delivered. Customer service was wonderful and sent out a replacement quickly. My dogs enjoy the food and the customer service is great.
Helpful Report
Posted 10 months ago
Immediately eats her food and is keeping healthy and happy from it.
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Posted 10 months ago
Great products. My dog actually eats all of the flavours but especially the salmon tray. He was always fussy about biscuits but loves the Naturo chicken biscuits too. Great value particularly as Barney eats everything.
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Posted 10 months ago
Fast delivery poach lovez the scran
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Posted 10 months ago
My dog loves the naturo pet food range, I love that it's made with 100% natural ingredients and ypu can't beat the price when buying online off the site and the free shipping is an added bonus . Would definitely recommend
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Posted 10 months ago
I was reccomended this dog food from a Dog Nutritionist a few years ago as it has real ingredients! Never looked back she is now nearly 14 years old & thriving.
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Posted 10 months ago
Great product and great service
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Posted 10 months ago
Product is good, shame about the marketing and customer service. (Customer service all very polite, and respond quickly, but lacking in delivering any actual customer satisfaction.) Don't expect any of the advertised discounts to work unless you have read and absorbed *every* line on *every* screen, and make no assumptions. And don't expect any corrections or goodwill if you get charged more than you'd expected and report your concerns to them - even if they agree that your concerns are valid and thank you for the screenshots and notes which they are passing to the relevant department for action. 😞
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Posted 10 months ago
All good apart from didn't all arrive together and wasn't advised so I thought some was missing. Product is very good
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Posted 10 months ago
We found this dog food a few years ago - excellent for a dog with allergies. Order it online now for a saving. Last order was sent in error - but as I always say mistakes happen - Much more important is how a Company deals with mistakes . A young lady in Customer Care - Abbie - gave the matter her full attention - I could not praise her high enough !! Always good to deal with a Company who look out properly for their customers ... Lots of thanks from Mr D. Ripley. .......
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Posted 10 months ago
Sadly e mails went in spam and I double ordered Not picked up sadly !
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Posted 10 months ago
Chester loves it thanks not a scrap left
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Posted 10 months ago
Excellent Service!
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Posted 10 months ago
Food is great it appears you've changed who deliver from DPD to Royal Mail DPD were great and you got a text when the food was being delivered Royal Mail - obviously you had packaged it in two boxes which arrived on different days and with the tins dented If they are cheaper well you get what you pay for if not go back to DPD
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Posted 10 months ago
Enjoyed in seconds not leaving a morsel in her dish by our Labradoodle 🐕‍🦺 🐾
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Posted 10 months ago
My dogs all love it. Keeps them healthy and happy
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Posted 10 months ago
Some I have brought in a supermarket have been mouldy when opened. Reported to company,who investigated but could not find a problem. No problem so far with ones brought directly from company. My 5 boys love it.
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Posted 10 months ago
My dogs love Naturo
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Posted 10 months ago
Naturo - Pet food at a great price, superb quality and fast service.
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Posted 10 months ago
I first found Naturo puppy in the supermarket and looked at the constituents and it looked to me to be well balanced. I use it to accompany the kibble that I feed my pup. She is not food driven however she polishes off her meals.
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Posted 10 months ago
Naturo Natural Pet Food is rated 4.8 based on 11,106 reviews