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Naturo Natural Pet Food Reviews

4.8 Rating 10,916 Reviews
97 %
of reviewers recommend Naturo Natural Pet Food
4.8
Based on 10,916 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Naturo Natural Pet Food Reviews
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Phone:

0800 433 4522

Email:

mpf.marketing@macklepetfoods.com

Location:

40 CORRIGAN HILL, , DUNGANNON
DUNGANNON
BT71 6SL

The first dog food we have found that our year-old German Shepherd actually likes!
Helpful Report
Posted 11 months ago
The dog food seems good. My dogs like it and yum it up without issues. Subscription is reasonable- a much cheaper way of buying it. However, would be even better if they actually got my address right for once so I didn't have to go trogging off up the road to collect it from someone else's house. Luckily DPD were wise to it and delivered it to us correctly on the last occasion.
Helpful Report
Posted 11 months ago
At first my dogs seemed to really enjoy the Naturo dry and wet dog food, but as soon as they started it they had loose toilets. I put this down to just the change of food, this continued, I tried to see if it was anything else they might be having but was found that it was the ingredients in the food that did not agree with them. As a company, even though I complained about the state that the food tins were being delivered they were not willing to do anything about it and wanted to charge me to return their damaged tins. Also, I cancelled the food and on 2 occasions they still sent it out and took my money without authorisation. Very disappointed and would never buy this food or give my custom to them again.
Helpful Report
Posted 11 months ago
Have had multiple deliveries to date and up until this time had no issues, hence the 3 stars rather than 1. If it had been based on this time alone it would have been 1 star. This time a number of cans were damaged. there was no damage to the packaging which suggests they were dispatched in that state.
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Posted 11 months ago
Good product our dogs look forward to meal times
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Posted 11 months ago
Used to feed him pedigree chum but found that lately he didn't touch it so put him back on naturo natural pet food he doesn't leave his bowl until it's all gone, has everything in it that he needs rice and vegetables,
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Posted 11 months ago
Both my dogs love it and they are fussy. Need I say more?
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Posted 11 months ago
I have given 4 stars as my address wasn't written correctly on the delivery label and the carrier couldn't find my address. I was able to contact them and item was re-delivered a few days later. Unfortunately I received the wrong goods. I can only now praise Naturo for sorting out my problem quickly and courteously. My replacement order was sent quickly and with my full address on the parcel and the incorrect items were collected. I have set up a regular delivery and look forward to receiving the next order. We love the convenience of the food trays and the food definitely suits our dog. Very nice product.
Helpful Report
Posted 11 months ago
Great food, my wee Jack Russel loves it. Great communication throughout and fast delivery. Altogether excellent service.
Helpful Report
Posted 1 year ago
Brilliant service very easy to order on line. Will definitely be ordering again. And our dogs love their food!
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Posted 1 year ago
Naturo works for my dog who has many food intolerances. Arrived on time and well packaged so no damaged/burst trays. Can't fault at all.
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Posted 1 year ago
Great variety of food which suits my fussy spaniel
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Posted 1 year ago
I have my food delivered and the service is great, delivery is fast and it’s the only food my fuss pot will eat. Very happy customer all round 😊
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Posted 1 year ago
Freddie the pooch seems to like it so all good here.
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Posted 1 year ago
My fur babies have been eating Naturo for about 9 months now and I must say they really do enjoy it and the benefits show in their coats which are softer and glossier and also their digestive system, which was the reason from changing from their previous brand. Opening the tin it is good to see identifiable ingredients as printed on the tin instead of a pale paste which makes you wonder if the recipe is what they say they are. Truly fantastic brand that my dogs love
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Posted 1 year ago
Great food that our senior really likes !
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Posted 1 year ago
I can not recommend enough, Ozzy's a really fussy eater and was putting on weight (from Human food, with Dog food and treats) so I said I'd try Naturo It's been great I can portion food and he loves it
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Posted 1 year ago
Good quality ingredients at a reasonable price
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Posted 1 year ago
My dogs eat with pleasure. Service at a high level
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Posted 1 year ago
Excellent quality natural dog food. Packed with wholesome ingredients and no nasties. My dog loves it.
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Posted 1 year ago
Naturo Natural Pet Food is rated 4.8 based on 10,916 reviews