Naturo Natural Pet Food Reviews

Name: Naturo Natural Pet Food
Address: 40 CORRIGAN HILL, , DUNGANNON, DUNGANNON
Rating: 4.84

4.8 Rating 11,110 Reviews

97 %

of reviewers recommend Naturo Natural Pet Food

4.8

Based on 11,110 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 433 4522

Email:

mpf.marketing@macklepetfoods.com

Location:

40 CORRIGAN HILL, , DUNGANNON
DUNGANNON
BT71 6SL

Naturo Natural Pet Food 5 star review on 1st October 2024

272

Anonymous

Anonymous // 01/01/2019

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“My dogs have been on this food for over a year now. All have beautiful shiny coats. Gleaming eyes. Prefect body weight. And at the moment a very healthy expecting mum to be. I would 100% recommended this food I use a mix of dry and wet. Excellent service every time on our monthly orders.”

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Posted 1 year ago

“Really like the food and the service but wood like senior chicken in 7 packs like the turkey also do you do a senior salmon”

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Posted 1 year ago

“Really happy with naturo dog food which I’ve fed to my dog for over 2 years. The only thing that has disappointed me is my recent delivery, the bag of kibble which was always paper has returned to single use plastic. This will make me rethink my subscription in the future. Bring back recyclable and sustainable packaging please. This was one of my main decisions for choosing your brand.”

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Posted 1 year ago

Hi Michael, thank you for taking the time to review our products. We always love to get feedback from our valued customers! In response to a need to lock in and secure the freshness, and nutrition of our award-winning product ranges, we have made some changes to a small selection of the Naturo packaging . The current dry packaging has been identified as unacceptable with concerns from customers and staff on food safety, saturation and the ability to retain the important nutrients and taste which Naturo prides itself on. Having taken this feedback on board, we have replaced the dry bag packaging with a new plastic packaging, which can be recycled at larger stores or at some local kerbsides. Given our business commitments, Naturo Petfoods will continuously and proactively assess our packaging within our sustainability focus. As new product comes to the market place, we will explore its usage to align with our sustainability ambition and fully engage in the drive to create enhanced solutions. If you have any further questions, please don't hesitate to get in touch by emailing customercare@naturopetfoods.com.

Posted 1 year ago

“Great food for our pooch. We order a mix of trays, cans and dry food for him. It's all good wholesome food with a great delivery service. Thank You”

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Posted 1 year ago

“I rate the food highly, my dogs love the food and it is full of what they need to keep them healthy and active. The late deliveries are disappointing though”

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Posted 1 year ago

“The dog loves it, and we've tried several foods. Price-wise it's competitive, his coat looks great and he's got good energy. Delivery details are clear and well communicated. And the company looks after it's customers with festive gift packages.”

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Posted 1 year ago

“Quality dog food, easy to order and fast delivery. PS: thank you for the extra Christmas toy and treats free as part of my last order. Would recommend Naturo dog food for your pet.”

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Posted 1 year ago

“The food is excellent but packaging and the treatment by the delivery agent leaves a lot to be desired, lots of tins dented when received.”

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Posted 1 year ago

“Very good quality”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“My older dog (nearly 13) used to lick her paws a lot & also frequently had an upset tummy. I didn't realise at the time that it may have been food allergy but it stopped when she started on naturo . She also used to be quite fussy but loves this food . Now I have a young rescue dog too who has allergies to some proteins . Naturo is great for him too as he can just have turkey or chicken which is perfect for him . When he was a puppy i could have done with some bigger packs of puppy food as they only seem to cater for small dogs . He is now 2 and thriving on tinned food as well as kibble . I have a monthly subscription which was easy to set up .”

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Posted 1 year ago

“My dog has a sensitive stomach. Naturo is the best dry food we have found. He never leaves any and comes in handy 2kg bags or 10kg bags . 100% natural ingredients and grain free.”

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Posted 1 year ago

“Second order has not turned up. Told I would get one shipped overnight. Nothing has arrived. I now have to try and find grain free food at the mayhem of Christmas shops”

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Posted 1 year ago

“Thank you for providing a good and regular service. Can't fault you and your dog food. I have a fussy dog and hard to find a food she'll eat. Also, thank you for the generous Christmas gifts, Mila will love them on Christmas day I'm sure”

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Posted 1 year ago

“I previously reviewed by saying my dog had a very upset stomach after your kibble. Can I please apologise it was something else and she is now eating your kibble and has the best stomach she has ever had. We are so happy we found your food. Thank you.”

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Posted 1 year ago

“We have puppy and 5year old and they both enjoy this food. The older dog is so fussy with food”

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Posted 1 year ago

“Having used Naturo for a good while now I have found them to be very reliable and prompt at deliveries. My dog has some dietary issues so the Gluten and grain free food suits her perfectly. Delivery was very prompt despite it being a very difficult time of year approaching Christmas and it was a nice touch to have a Christmas chew toy added.”

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Posted 1 year ago

“I used to buy the same product from another online company I stopped after several years because of delivery failures, multiple dentrd tins and bad packaging I am very satisfied with Naturo.”

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Posted 1 year ago

“Have been ordering direct for a while now There was a problem with the delivery so took a little longer but was informed and no stress My dog loves the food so all good in his world”

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Posted 1 year ago

“Very happy with my subscription purchases from Naturo. My dog enjoys her trays of nutritious dinners which are quite solid in texture. I cut her food into squares and she gobbles it up in next to no time (well, she is a Labrador)! I am happy that she enjoys her food so much. The trays are a convenient size and well sealed. I have not had any issues with leakage during the delivery process as with other brands. Well done to all the team! The Xmas gifts for Bella were a very nice touch too, thankyou.”

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Posted 1 year ago

Naturo Natural Pet Food is rated 4.8 based on 11,110 reviews