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Naturo Natural Pet Food Reviews

4.8 Rating 10,924 Reviews
97 %
of reviewers recommend Naturo Natural Pet Food
4.8
Based on 10,924 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Naturo Natural Pet Food Reviews
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Phone:

0800 433 4522

Email:

mpf.marketing@macklepetfoods.com

Location:

40 CORRIGAN HILL, , DUNGANNON
DUNGANNON
BT71 6SL

Dogs love this food. It’s well packaged and arrives in good time
Helpful Report
Posted 1 year ago
The order arrived promptly and properly packed. Most important of all Raffie liked it a lot. Will buy again. Thank-you
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Posted 1 year ago
The best review I can write is that since I switched to Naturo my Dog has finished every bowl I’ve given to her and never waits to have it! She absolutely loves it! My dog needs a gain free diet and this is perfect and at a great price too! Highly recommend from me & Crunchie 😊
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Posted 1 year ago
Despite the current governments disastrous handling of the economy, I have yet to be reduced to eating dog food, however Pippa seems very enthusiastic when presented with each meal.
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Posted 1 year ago
My small dogs seem happy with most of the food they have been given, but I have been very disappointed when ordering online direct from Naturo. One order had very dented tins but my latest order had all 12 in the tray with multiple dents. I am told that tins are rejected when damaged so it seems to me that this particular tray was full of rejected tins. Thankfully, eventually, I was sent a replacement tray of tins that only had a couple of small dents and the original tray has been donated to a local charity. Not sure if I will order direct again now.
Helpful Report
Posted 1 year ago
After 2 years of trying we are on month 6 of a food my dog will consistently eat which is a massive relief. Good variety to keep him interested too!
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Posted 1 year ago
Love the grain free meat trays for my dog. You can see it's packed with real food. My dog loves it.
Helpful Report
Posted 1 year ago
My dog loves the senior food which is great as generally she doesn't like dog food. Delivery is not great
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Posted 1 year ago
Always good, quick service for a quality product I can trust
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Posted 1 year ago
My boy loves this food and never leaves anything. The time it took to arrive is another matter. Need to ship earlier as 7 days isn’t acceptable
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Posted 1 year ago
Dogs love it and very pleased with product & delivery.
Helpful Report
Posted 1 year ago
Seems good quality, one of my dogs with a sensitive stomach seems good on it. Bit pricy but a good deal from their website.
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Posted 1 year ago
My dogs love Naturo. I've a fussy lurcher with a sensitive stomach and this food is all she will eat. Their customer service is great. There was a delay on my last order but when I told them I was all out of food my order was escalated the next day.
Helpful Report
Posted 1 year ago
Answers all my questions when I need them to and the package was delayed a bit, but they got it sorted and he was out the next day
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Posted 1 year ago
Love the wet trays, can actually see ingredients and dog loves them, he quivers in anticipation when I'm playing up. These have been great for his sensitive stomach. I have taken from ordering direct as they are often sold out at local shops.
Helpful Report
Posted 2 years ago
I bought some senior pet food, around the edges of the tray there was a rim of darker food, it appears that the seal on the pack was leaking. some of the food was mouldy. I did make a complaint but got very little response. Batch numbers given of all products related to complaint.
Helpful Report
Posted 2 years ago
Dog loves food and ingredients seem very healthy. However 2 containers of the food arrived with seal opened and contaminated. I informed customer care and anxiously await response!!!!
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Posted 2 years ago
My rating is based on my first order. My recent order still has not arrived.
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Posted 2 years ago
The dogs love it, it’s great value for money and they deliver to my door. What’s not to like?
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Posted 2 years ago
I had a problem with items ordered but was very happy with the support I had from Coleen in customer services who organized a very speedy refund and sorted out the collection of goods
Helpful Report
Posted 2 years ago
Naturo Natural Pet Food is rated 4.8 based on 10,924 reviews