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Naturo Natural Pet Food Reviews

4.8 Rating 10,919 Reviews
97 %
of reviewers recommend Naturo Natural Pet Food
4.8
Based on 10,919 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Naturo Natural Pet Food Reviews
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Phone:

0800 433 4522

Email:

mpf.marketing@macklepetfoods.com

Location:

40 CORRIGAN HILL, , DUNGANNON
DUNGANNON
BT71 6SL

The product is good. Delivery is poor. The whole point of a subscription is that it is convenient and arrives monthly on time so that you don't have to worry about running out. The last delivery took 11 days from order date to delivery date. I ran out of dog food and had to do an emergency buy of another brand from the corner shop. And every tin in the 12 pack had a dent which wasn't caused in the delivery process.
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Posted 1 year ago
Dog loves it - just a shame the last order took 12 days to arrive
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Posted 1 year ago
In relation to Naturo, I don't have a bad word the dog food is amazing however my issue is with their delivery partner DPD, my order should have been delivered before Easter however I didn't get it too after easter which meant it was in DPD network for 5 additional days. It is unacceptable, DPD are not being held accountable.
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Posted 1 year ago
Since starting Hudson on the grain free chicken and vegetable food he has not had stomach upset Would recommend this product to any dog owners whose dog has a delicate stomach to try it out
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Posted 1 year ago
Puppy loves it 😊Thankyou
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Posted 1 year ago
Dogs enjoy the food , but the delivery time is a joke had to buy from other places twice after placing my last order ! Consequently blowing my monthly budget.
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Posted 1 year ago
Excellent quality food Bobby Dog 🐕 loves it
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Posted 1 year ago
Always use Naturo pet food for my 3 dogs. People always comment on their shiny, glossy coats. My delivery takes just a matter of days to come through to me. Fantastic service and thoroughly recommend!
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Posted 1 year ago
I have just started using naturo and my senior dog likes it and it doesn't upset her stomach. I am very pleased with it so far.
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Posted 1 year ago
Great product and our dog loves it, however the delivery service is not great. Took 11 days to be delivered. Sadly shopping locally in future. Let me know when your delivery improves.
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Posted 1 year ago
We have stopped buying these products due to appalling customer service and unreliable dispatch times.
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Posted 1 year ago
Tried many dog foods before naturo on my rescue cairn terrier with a sensitive tummy, he has had had no problems since starting naturo . Fantastic.
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Posted 1 year ago
Two important factors 1) my dog loves the food, doesn’t get bored there are loads of flavours and she enjoys all of them. 2) they are really responsive to queries, respond quickly trying to help. Excellent service and product
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Posted 1 year ago
The product itself is fine but the delivery service has declined significantly, we get notification our subscription is generated and then it would be 2days max 3 before it was with us, seems a lot longer now and hard to plan for
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Posted 1 year ago
12 days after you took payment on a subscription order and still not arrived. Poor service
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Posted 1 year ago
Great product. It’s the only food my dog can eat. I don’t have anywhere else close that I can buy from so have to order direct from the supplier and the delivery is a bit slow (a week) other than that no complaints.
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Posted 1 year ago
Seems to suit my dog very well. She has many allergies so it’s too soon to say for sure but so far so good.
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Posted 1 year ago
Excellent products as usual. Good delivery but dispatch was a bit delayed. Was notified though. Must be due to demand for good products.
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Posted 1 year ago
I’ve chosen to now subscribe. My dog certainly prefers Naturo to any other brand. Delivered to your door free because I choose to have 2 months delivered at a time. Such good value for money.
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Posted 1 year ago
After trying many dog foods for our springer spaniel this is the only product he really enjoys.
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Posted 1 year ago
Naturo Natural Pet Food is rated 4.8 based on 10,919 reviews