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Naturo Natural Pet Food Reviews

4.8 Rating 10,920 Reviews
97 %
of reviewers recommend Naturo Natural Pet Food
4.8
Based on 10,920 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Naturo Natural Pet Food Reviews
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Phone:

0800 433 4522

Email:

mpf.marketing@macklepetfoods.com

Location:

40 CORRIGAN HILL, , DUNGANNON
DUNGANNON
BT71 6SL

My dogs absolutely love this food
Helpful Report
Posted 1 year ago
My dog enjoys this food. I have it delivered every month which is convenient for me as I was not always able to purchase in-store at my supermarket or pet store.
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Posted 1 year ago
Overall I'm happy with my monthly subscription of the Naturo Adult Dog Food packs. Our oldest dog is 8yrs old and diabetic, so this isn't the best food for her as it's a minimum 28% DMB fat content, which is way outside of the 10% that I aim to give her. So I use this food mainly for our younger boy GSD and only give our girl 50g each meal time just to coat her kibble. As I weigh every ingredient for her, I've noticed that each tray of food is listed as being 400g - it isn't. Each empty, washed tray weighs 17g, and filled with food weighs just 408g on average - so there would be 391g of food per tray. This equates to a total of 432g per 48 trays missing each month - interesting statistics! I am on the lookout for a better food for both of the dogs, the diabetic dog has to take priority with the fat content especially because of the increased risk of pancreatitis and horrendous future vet bills, should that happen.
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Posted 1 year ago
The food always arrives, well packed an undamaged. The food is good quality and my dogs love it. It suits their digestion. My border terrier is 15 yrs old, and my border collie is 8 years old. They are both active happy and lively. I mix wet food with dry food. I buy the turkey and rice senior wet food.
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Posted 1 year ago
Food is great but the last to deliveries I have had many the outside tins have had big dents in them and not just one or two, this months came with 4 or 5 in each pack!!
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Posted 1 year ago
My dog absolutely loves this food. I am very pleased because he can be fussy and go off food very quickly. He eats it up and looks for more. Highly recommended. The service I received was wonderful, thank you
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Posted 1 year ago
We have struggled over the years to find a food that suits our 7 year old border terrier. We have tried many, mostly all dry foods from the most expensive to the cheapest, everyone of them after about 4 months caused stomach upsets. We discovered Naturo by chance, it was being sold in our local supermarket and I don't use purchase our dog food from a supermarket. Anyway, I looked up the food on All About Dog Food site and they gave it a good write up. Bought our first pack of 6 tins and haven't looked back. Alfie eats the tins and trays of the food, we don't buy him the kibble as the wet food suits him so well. Border Terriers are renowned for sensitive tums but this food is fantastic for him and I would recommend to any dog owner. They have grain and gluten free varieties and the ones with brown rice included but only in a small amount. Try it, you won't be disappointed.
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Posted 1 year ago
I’m waiting for a reply on my email I sent
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Posted 1 year ago
Doggies love the food
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Posted 1 year ago
Very good quality at an extremely reasonable price.
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Posted 1 year ago
I’ve given 5 stars because it’s so easy to order Naturo and it’s delivered very quickly by DPD with no hassle whatsoever. My only complaint is that many of the tins are damaged.
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Posted 1 year ago
Peg just loves her wet and dry food. You will get her attention when she sees you coming with her dish and it full of her favourite food. Excellent products and service.
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Posted 1 year ago
Good to support a local company who use quality ingredients. My senior dog has become very picky with food but loves the grain-free Chicken with Potato & Vegetables.
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Posted 1 year ago
I am very pleased with the food and it is extremely popular with my 18th month Bernese Mountain dog. I do have one complaint, though. I set up a subscription and have had three orders with that, but on the third the price has increased. It would have been good to have some previous notification of price rises, in order that I could compare with other companies. Also for the size of my regular orders, some reduction would be welcome.
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Posted 1 year ago
Both my dogs have allergies so finding food the can both eat is a challenge. They love this food. The biggest issue I have is the packaging. I’ve been shopping with Naturo for a number of years and complained to customer services about tins arriving dented and the packaging beaten up. They always say they will talk to the courier. The courier is not the issue it’s the inadequate packaging. Flimsy cardboard that rips because it’s not designed for the size and shape of the contents. No reinforcement around the carrying handles. I get 6 boxes (216 tins) a month and without fail at least 1 tin will be open on arrival every time. But for the packaging this review would be 5 stars
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Posted 1 year ago
Dogs love them.
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Posted 1 year ago
Hi Naturo - this is a short message from Jacko and Bertie - 2 terrible terriers - We LOVE your grub - keep asking for seconds but no luck ( so far ! ) - yummy gravy, especially love the duck ( love chasing them too ! ) - keep up the good work - loads of woofs and barks from us both x
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Posted 1 year ago
I’ve started giving my 13 yr old collie the senior variety from Naturo and he absolutely loves it. Clean bowl every time.
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Posted 1 year ago
The Naturo tinned dog food is excellent value with good quality, nutritious ingredients. My dogs love it! The subscription service is also great and very easy to manage. Highly recommended.
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Posted 1 year ago
It's the only wet dog food Raffie will eat. Thank goodness I came across info from a social media platform that Naturo used to supply Aldi; fantastic prompt dispatch = prompt delivery (despite being from Ireland). Thank-you.
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Posted 1 year ago
Naturo Natural Pet Food is rated 4.8 based on 10,920 reviews