HBS Natural Choice Reviews

Name: HBS Natural Choice
Rating: 4.86

4.9 Rating 1,841 Reviews

97 %

of reviewers recommend HBS Natural Choice

4.9

Based on 1,841 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About HBS Natural Choice:

We have a vast range of nut and fruit products which are all processed within our modern manufacturing factory.

Visit Website

Phone:

01384 457704

Email:

enquiries@naturalchoice.co.uk

Location:

Nut Wharf, Northfield Road, Dudley
DY2 9JQ

Anonymous

Anonymous // 01/01/2019

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“Good selection on Web site, easy ordering and quick delivery. I bought these for the squirrel and he certainly doesn't have any complaints.”

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“Great Quality perfect size for me for home use.Quick delivery no issues at all.”

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“Excellent products fresh well packaged have purchased on several occasions value for money”

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“Really good product”

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“Fast delivery well packed”

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“Great quality product and quick delivery. Highly recommended”

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“Always good since the first time I order except one time but they were also wonderful cose they send me an other mixed nuts free of charge highly recommended you will no regret it”

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“Really speedy delivery. We'll packaged and great quality. Thanks”

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“Whole Brazil nuts in shells were delivered as requested. I was very pleased to find a supplier that provides 'in shell' nuts”

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“Everything ordered was good - I am a little concerned that the pumpkin seeds are very pale green... are the old stock? Other than that the”

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Hi Shena, Thank you for your review, we are aware of a small batch of pumpkin seeds where some became patchy in appearance - which we have now replaced. The colour variation was caused by the heat treatment process, not age related. Our customer services have already sent you a private message regarding this issue. Kind regards, Natural Choice Team

“AMAZING!!!!”

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“I ordered from HBS when the website for a well-known retailer was not working (with them seemingly not being interested in fixing it!). I'm glad I found HBS Foods - better choice and competitive pricing. I'm plant based and eat a lot of nuts, seeds and dried fruit! Order delivered very quickly and arrived in excellent condition.”

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“Very good professional customer service. Easy to order items and a fast delivery. Excellent product very well packaged.”

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“Quality of product, speed of response and dispatch , all excellent.”

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“Products are great from what we have tried so far and very good value for money. Delivery driver did go to the wrong address though but luckily redelivered to the correct address the next day!”

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“I love this company whenever I order it is delivered within a day brilliant service”

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“It’s good, but is not upfront about ingredients”

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Hi Jacqueline, Thank you for your review; however, we are a little baffled by your statement... When all products listed clearly state Ingredients, Allergy Advice and Nutritional information. Kind Regards, The Natural Choice Team

“Good once an issue resolved.”

Helpful Report

Hi Evangeline, We are very sorry to hear that some of your order was damaged in transit, and we can appreciate your frustration due to the lack of response. We can only apologise for any inconvenience this has caused; however, we are more than happy to resolve any damages swiftly. Can you kindly reply to your emailed order confirmation or contact us direct via our office phone number – and we will resolve any issues. Please note we are a factory outlet which only operate Monday – Friday. Also, sadly our contact page gets swamped with spam and junk mail, so replying via your confirmation email is always best. Thank you. Kind regards, The Natural Choice Team