HBS Natural Choice Reviews

Name: HBS Natural Choice
Rating: 4.86

4.9 Rating 1,627 Reviews

97 %

of reviewers recommend HBS Natural Choice

4.9

Based on 1,627 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About HBS Natural Choice:

We have a vast range of nut and fruit products which are all processed within our modern manufacturing factory.

Visit Website

Phone:

01384 457704

Email:

enquiries@naturalchoice.co.uk

Location:

Nut Wharf, Northfield Road, Dudley
DY2 9JQ

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very tasty cashew flour.I eat it every day”

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“Easy to deal with prompt delivery well packaged I’ve used this Company for 10 years Still enjoying my orders”

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“Really happy, as always, with my purchase. Thanks again Natural Choice!!”

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“Mixed reviews of the products. Found the delivery and ordering easy. Overall a good experience”

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“Arrived next day! I was pleasantly surprised how quick they arrived. I am very happy with the product, I got them for the squirrels and they love them, thank you I will use again.”

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“Excellent products - great quality and sold in ways (ie nibbed walnuts, brazil nut flakes) saving lots of time when preparing nuts for adding to my daily muesli. Plus delivery by return.”

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“My favourite choice for my cereals. Usually good quality and any problems are resolved speedily. Thanks!”

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“Good delivery time and certainly a quality product, apart from eating them ourselves we share some with a nearby family of squirrels who equally enjoy them. I can definitely recommend this company and it's excellent walnuts.”

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“Very fast but expensive delivery.”

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“Great prices on fresh nuts and quick delivery”

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“Fast delivery good quality food products reasonable prices will use again”

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“Quick delivery ..”

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“Excellent quality at a reasonable price. Product arrived on time in good condition.”

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“Goods received the day after they were ordered. All items seem good quality with a long shelf life. Will use company again.”

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“Customer service never responded to my email. Purchased anyway as it’s hard to find what I need (Further to your response, I sent it to your enquiries email address on 28 June @ 1125, and it did send/ did not bounce back)”

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Hi Lisa, Thank you for your review, we are sorry for not responding, however, after checking our system, we cannot find any emails from yourself. Please note we have several way of contacting us - via our "contact us" page, emailing our enquiries@, Via social media, or simply calling us direct. Our team will always be happy to help. Kind regards, The Natural Choice Team

Hi Lisa, Apologies, we have now found your email from the 28th of June in our spam filters. We are sorry for not finding it before this review, however, one of our team we will respond to your email and hopefully answer your query. Kind regards, The Natural Choice Team

“All products in good quality, 5 stars, definitely order again.”

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“Quality of the product is fantastic. Especially the sultanas. Will be ordering again.”

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“Very speedy delivery. Product is as described”

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“Lovely choice of the freshest products at great prices!……super fast shipping a bonus!”

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“Delivery charges are too much for Scotland. Tried to order 2.5 kilos of products yesterday and postage to my address was £7.19 plus tax. I live in mainland Scotland”

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Hi Trish, Thank you for your review, however, its extremely disappointing and unjustified considering you have ordered twice before and that carriage is calculated before asking for any payment. We as a company have to pay for delivery (if is not a free service), If you are not happy with the delivery charge, please do not complete your order. Please note, we send all orders out on a next working day service because we understand the importance of an efficient and reliable service when delivering food items. If you know of a courier who offers a tracked 24hr service to Scotland for up to 3kg for less than £3.19 - kindly let us know.... as we already subsidise carriage due to fluctuating fuel surcharges. Kind regards, The Natural Choice Team

Hi Trish, Please check your invoice and payment, you were, and have been charged £3.19+Vat for 3kg delivered to Scotland - Not £7.19. Kind regards, The Natural Choice Team

HBS Natural Choice is rated 4.9 based on 1,627 reviews