Nationwide Mobility Reviews

Name: Nationwide Mobility
Address: Nationwide Mobility LtdUnit B13, Armstrong Mall, Nationwide Mobility LtdUnit B13, Armstrong Mall, Hampshire
Rating: 4.91

4.9 Rating 300 Reviews

100 %

of reviewers recommend Nationwide Mobility

Company Reviews

Metrics

Info

4.9

Based on 300 reviews

Customer Service
Communication Channels	Telephone

About Nationwide Mobility:

Nationwide Mobility is one of the UK's leading bathing solutions companies with over 25 years experience and a wide range of products to suit all bathrooms and budgets.

Visit Website

Phone:

0800 072 9898

Email:

customerservice@nationwide-mobility.co.uk

Location:

Nationwide Mobility LtdUnit B13, Armstrong Mall,
Nationwide Mobility LtdUnit B13, Armstrong Mall
Hampshire
GU14 0NR

Write Your review

Tell us how Nationwide Mobility made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My health has declined since reaching 90 though i still feel reasonably well and enjoy life, even to the extent of still riding my battery assisted bike. On good days I do 20 miles with my local cycling club. But I live on my own since my wife of 60 years died and my family including my doctor daughter wanted me to have my bath changed. I did not take their advice and I am delighted by my choice to go for your Mermaid.instead. Now I can take a luxurious bath without any assistance and feel I have some of my independence back. I am very happy about that!”

Helpful Report

Thank you so much for taking the time to write this lovely review. We're so pleased that the Mermaid bath lift has given you back some of your independence.

“Fitters - 5 Stars - Very professional and friendly. Initial sales person - 3 stars - It was ok for us because we knew we wanted the product but attitude could be a bit "pushy" for a vulnerable person who might be pressurised into buying. Office staff - 3 Stars - Came across as a bit abrupt and impersonal on occasions.”

Helpful Report

Thank you so much for your comments. We're always looking to improve our services and your feedback is so important to us.

Thank you for taking the time to leave a review. We're so sorry that our service did not meet our usual high standards on this occasion but pleased to hear that our installers were professional and friendly. Your feedback is so important to us and has been passed on to all involved. We have recently recruited additional customer service staff with the intention of reducing time pressures on our team and trust that this will lead to improved call handling in the future.

Nationwide Mobility is rated 4.9 based on 300 reviews