NATIONWIDE COURIER SERVICE Reviews

Name: NATIONWIDE COURIER SERVICE
Address: 11 Oak Street Carrington , ,, NOTTINGHAM
Rating: 4.93

4.9 Rating 522 Reviews

99 %

of reviewers recommend NATIONWIDE COURIER SERVICE

Company Reviews

Metrics

Info

4.9

Based on 522 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01159865276

Email:

info@nationwidecourierserviceltd.co.uk

Location:

11 Oak Street Carrington , ,
NOTTINGHAM
NG5 2AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We contacted NCS as we had a customer breakdown at site and urgently needed to deliver a part to them. They collected within 30 minutes and kept us informed all the way through the process. I was very impressed and would not hesitate to use their services again. NB they delivered within a couple of hours”

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Posted 1 year ago

Thank you so much for your feedback!! Your satisfaction is our top priority, and we're dedicated to maintaining the highest standards, we look forward to working with you again.

Posted 1 year ago

“Great Service, simple and easy.”

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Posted 1 year ago

Hi Alex, Thank you for your feedback! Were glad you enjoyed the experience of using us.

Posted 1 year ago

“Don't use DPD and its affiliates, the worst courier service I have come across in my life. A 6-day delivery is taking months. very unreliable, can never deliver a service on time, let alone pick up a package on a nominated day, had to rebook the pickup, they provide false and misleading information.”

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Posted 1 year ago

THIS FEEDBACK IS FOR ANOTHER COMPANY (DPD) THIS IS NOT A CUSTOMER OF NATIONWIDE COURIER SERVICE AND HAS BEEN REQUESTED TO BE REMOVED.

Posted 1 year ago

“Took money and accepted the job then started to indicate the driver was going to be late, after several different excuses I was then informed the driver had broken down and could not make it. Tip for the future - just tell the truth in the first place.”

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Posted 1 year ago

Hi Jane, Thank you for your feedback and I am sorry you was not happy with the service you received from us. After reviewing your order there was a tight deadline between the time we would aim to collect and the time the company closed at the delivery. When receiving the booking we did make you aware that we could not guarantee a delivery pre 17:00 but would try out best. Due to the time of the day and the collection location we was limited to drivers in the area and kept you updated of this. We eventually managed to get a driver allocated to the order but it was still going to be close to the company close time for delivery, unfortunately on route to the collection the driver had an issue with his vehicle and was no longer able to carry on with the journey. We did inform you immediately of the breakdown and advise we are currently looking for a new driver but we was limited to drivers in the area and again we couldn't guarantee we would be able to get a driver that would meet the 17:00 deadline. At your request the order was cancelled and a full refund was issued, we would like to apologies for any inconveniences caused and we hope you will give us the opportunity to work together again in the future. Hollie Coxon

Posted 1 year ago

“Reasonable prices, very helpful customer service chat and incredibly efficient. Will definitely use again in future.”

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Posted 1 year ago

Thank you Sophie, We can't wait to welcome you back and provide you with another exceptional experience.

Posted 1 year ago

“Brilliant service on time every time”

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Posted 1 year ago

Hi Martin, Thank you for choosing us and for sharing your positive experience.

Posted 1 year ago

“Excellent service - attentive staff and true to their word in terms of pick-up and delivery times. The only courier service we will use. I spoke to Amy on the Live chat and she was super helpful and professional.”

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Posted 1 year ago

Hi Jason, We're thrilled to hear that your experience with us exceeded your expectations and that you were satisfied with our services, we look forward to hearing from you again.

Posted 1 year ago

“Sam was absolutely brilliant, she saved the day and she absolutely 100% deserves some recognition internally if you do anything like that. Please nominate her for star of the week, month, heck the whole year! Thanks Sam”

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Posted 1 year ago

Hi Amy, We are fortunate to have such amazing customers like yourself, and your support means the world to us. We will make sure to share your kind words with our team.

Posted 1 year ago

“Driver was fantastic and so helpful. Couldn't recommend enough!”

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Posted 1 year ago

Hi Lili, Thank you for choosing us and for sharing your positive experience.

Posted 1 year ago

“I was exceptionally satisfied with the service provided by Nationwide courier - from the initial complex booking (online and via calls) to the collection and delivery of products. The courier was fantastic and communicated with the recipient in terms of facilitating an early delivery. Packages were kept in good order. Highly recommend this company.”

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Posted 1 year ago

Hello. We're thrilled to hear that your experience with us exceeded your expectations and that you were satisfied with our services/products. We look forward to working with you in the future.

Posted 1 year ago

“First class service & extremely easy to arrange.”

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Posted 1 year ago

Hi Darren, Thank you so much for the feedback. We are glad you were satisfied with our service :)

Posted 1 year ago

“Really great experience from initial booking, queries answered through to the pick up. Cheerful & helpful driver, early too! Will definitely use Nationwide again. Thank you.”

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Posted 1 year ago

Thank you so much for the feedback. We are fortunate to have such amazing customers like yourself, and your support means the world to us. We will make sure to share your kind words with our team.

Posted 1 year ago

“Great service, Got a quote in minutes and within the hour the package was collected and delivered soon after collection. Definitely will use it again!”

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Posted 1 year ago

Hi Rhys, Thank you so much for taking the time to write such a wonderful review! We look forward to working with you in the future.

Posted 1 year ago

“Fabulous service, as always from both the admin team and the driver.”

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Posted 1 year ago

Hi Natalie, Thank you for choosing us and for sharing your positive experience.

Posted 1 year ago

“great service as always”

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Posted 1 year ago

Hi Sam, We look forward to serving you again and providing you with another exceptional experience.

Posted 1 year ago

“On time and professional. Will definitely use again.”

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Posted 1 year ago

Hello, Thank you for the review, We look forward to serving you again and providing you with another exceptional experience.

Posted 1 year ago

“Fantastic service. Made the whole booking process easy and went the extra mile when we had a slight hiccup with our delivery point. Will definitely be using Nationwide again.”

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Posted 1 year ago

Hi Andy, We're thrilled to hear that your experience with us exceeded your expectations and that you were satisfied with our services/products.

Posted 1 year ago

“excellent service thank you, Holly and Sam were very helpful, excellent customer service from them both”

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Posted 1 year ago

Hi Kara, We're thrilled to hear that you had a great experience! We look forward to working with you in the future.

Posted 1 year ago

“My business had to urgently send an item from Manchester to London within the same day and Nationwide Courier Service offered this, they turned up when expected and delivered very quickly! The driver was friendly and polite. I will definitely be booking again!”

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Posted 1 year ago

Hi Hannah, We are fortunate to have such amazing customers like yourself, and your support means the world to us. We will make sure to share your kind words with our team 😊

Posted 1 year ago

“quick efficient service”

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Posted 1 year ago

Hi Susan, Thank you for your feedback 😊

Posted 1 year ago

NATIONWIDE COURIER SERVICE is rated 4.9 based on 522 reviews