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NAC Domestic Appliances Ltd Reviews

4.8 Rating 1,059 Reviews
97 %
of reviewers recommend NAC Domestic Appliances Ltd
Company Reviews Metrics Info
4.8
Based on 1,059 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read NAC Domestic Appliances Ltd Reviews

About NAC Domestic Appliances Ltd:

NAC are providers of both in-warranty and out-of-warranty repairs for domestic appliances (“white goods”) nationwide. We work with a network of qualified and experienced appliance engineers to provide premium levels of service at a reasonable cost.

With relationships with manufacturers, parts suppliers and experts across the UK, we can provide the finest level of advice and support to ensure that every repair done meets the highest expectations. We offer a full guarantee on our work with full confidence and do our utmost to leave every customer with a fully working appliance on the very first visit.

Our engineers are experts across a huge range of famous brands, working with cookers, dishwashers, washing machines and more. Whether it’s an extractor hood that’s stopped keeping the kitchen free of smells, or a tumble drying suffering a grinding noise as it spins, we can source the parts and an adept repairer to get it fixed as quickly as possible.

Visit Website

Phone:

0333 016 9622

Email:

customerservice@nacrepair.co.uk

Location:

4 Calder Close,
Calder Park,
Wakefield
Wakefield
WF4 3BA

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Richard Blewit
Verified Buyer
“Everything was perfect 👍”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Mike Spragg
Verified Buyer
“Had a very loud noise during spin of my Miele W1 washing machine. Engineer arrived after 7pm (the cutoff) and still located the issue and ordered the spares. He, same engineer, arrived about a week later to fit and the problem was solved. However, he was originally not too confident the replacement parts would work as machine was too new to need them. I spoke to office and they agreed if they didn't work then they'd refund. In the end, all worked out and was cheaper than using Miele direct - which was £160 without parts - which were £180 as well. Couldn't fault and would definitely use again.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Helen Redmond
Verified Buyer
“Good service. Engineer friendly and quick to repair item. Very reasonable price to repair.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Miervaldis Suipe
Verified Buyer
“fast and very good job.Exselenc.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Anonymous
Verified Buyer
“Very easy to book online and Wayne Taylor our local engineer so helpful and efficient in mending our cooker . All the family & myself very grateful Annie ( Colchester )”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Laura Parker
Verified Buyer
“All good, I booked and chose a date within 2 days, the technician arrived when he said and fixed my machine. Great service”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Leanne Atkin
Verified Buyer
“The engineer was very punctual arrived well within the time slot and was able to fix the problem very quickly and efficiently. I needed a new washing machine handle and was all sorted out in half an hour. He was very friendly and courteous.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Hazel Borland
Verified Buyer
“Very helpful engineer,he went out of his way to repair our machine and was very friendly”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Spencer Shawcross
Verified Buyer
“The service was excellent, the gentleman arrived on time , immediately started work on my dishwasher and within half an hour the job was complete with no mess. K”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Lorraine Sharp
Verified Buyer
“Quick, personal response...came the next day. Quickly told me the problem..had a spare part in the van...replaced and all done in less than 20 mins...friendly and chatty. Would absolutely use his services again.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Christine Hornshaw
Verified Buyer
“On time, polite and helpful, unfortunately not able to repair my appliance”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Heather Giles
Verified Buyer
“Thank you for solving the problem without a fuss.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Michael Stoysavljevic
Verified Buyer
“Engineer was superb...shame he couldn't repair the appliance”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Peter Aylett
Verified Buyer
“Engineer called Bill came round accessed the problem and advised cheaper to buy new hob extremely prompt and professional when turning up”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Rachel Boulter
Verified Buyer
“NAC replied to my online request for repair v quickly and had someone out within 24 hours.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Jean Reed
Verified Buyer
“I was impressed. I filled in a form online on Sunday, choosing a date which was convenient to me, and immediately received an acknowledgment telling me that they would confirm my request on Monday. This they did, together with my engineer's telephone number. I was advised of a two hour window and the engineer called me one hour before he arrived. The repair - which wasn't necessary as it happened - did incur a call-out charge but I was advised that I would not have to pay this should the problem recur within the next three months. The engineer was pleasant and knowledgeable and all in all I would rate this firm as excellent.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
John Heath
Verified Buyer
“Efficient”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Anonymous
Verified Buyer
“Didn't get a phone call beforehand. otherwise all good.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Sally Wortley
Verified Buyer
“Excellent friendly and efficient service thank you”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Anonymous
Verified Buyer
“Fantastic service, no hidden costs, efficient, helpful, quick, would definitely use again”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
NAC Domestic Appliances Ltd is rated 4.8 based on 1,059 reviews
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