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NAC Domestic Appliances Ltd Reviews

4.8 Rating 1,059 Reviews
97 %
of reviewers recommend NAC Domestic Appliances Ltd
Company Reviews Metrics Info
4.8
Based on 1,059 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read NAC Domestic Appliances Ltd Reviews

About NAC Domestic Appliances Ltd:

NAC are providers of both in-warranty and out-of-warranty repairs for domestic appliances (“white goods”) nationwide. We work with a network of qualified and experienced appliance engineers to provide premium levels of service at a reasonable cost.

With relationships with manufacturers, parts suppliers and experts across the UK, we can provide the finest level of advice and support to ensure that every repair done meets the highest expectations. We offer a full guarantee on our work with full confidence and do our utmost to leave every customer with a fully working appliance on the very first visit.

Our engineers are experts across a huge range of famous brands, working with cookers, dishwashers, washing machines and more. Whether it’s an extractor hood that’s stopped keeping the kitchen free of smells, or a tumble drying suffering a grinding noise as it spins, we can source the parts and an adept repairer to get it fixed as quickly as possible.

Visit Website

Phone:

0333 016 9622

Email:

customerservice@nacrepair.co.uk

Location:

4 Calder Close,
Calder Park,
Wakefield
Wakefield
WF4 3BA

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Jeff Giles
Verified Buyer
“Fitter was punctual and professional and had my oven up and running in no time.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Anonymous
Verified Buyer
“Excellent service from the moment of reporting the fault to when it was repaired. The engineer was knowledgeable and efficient and soon repaired the dishwasher once the parts were made available.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Anonymous
Verified Buyer
“I have been looking for an engineer to repair my cooker for some time now, without success. One final try and NAC appeared. Made contact, query dealt with quickly and efficiently. Engineer arrived same day - assessed appliance, parts ordered, work completed within 2 weeks. Engineer worked quietly and efficiently: was knowledgeable and explained requirements. What difference!”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Walter Beveridge
Verified Buyer
“Very professional from my telephone call, through keeping me informed about time of arrival to first class and successful work when the electrician appeared. We had an excellent experience with NAC and will certainly use them in future.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Trudy Whaley
Verified Buyer
“I Rang NAC just after 9am and had an engineer here before 12 so that's what I call excellent service..would definitely use again and recommend..”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Jacquie Leaman
Verified Buyer
“Excellent service. Steve D came round in less than 24 hours. Cooker Repair completed very efficiently. Would highly recommend. 18.12.23”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Anonymous
Verified Buyer
“Fast, transparent booking service The engineer was proactive & courteous The problem was diagnosed quickly and the part ordered straight away. I would definitely use this service again.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Christine Priday
Verified Buyer
“I found everyone that I dealt with most helpful and efficient. The experience was stress-free! I would certainly use the service again and recommend the service to others.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Irene Ritchie
Verified Buyer
“Unfortunately, because of the age of my cooker Andy was unable to source parts which were out of stock and as Christmas only a week away I have had to source a new cooker. Could not fault the service and help I received.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Hernry Crowther
Verified Buyer
“A perfect service”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Mary McNally
Verified Buyer
“Wayne came to fix my Bosch dishwasher last week - and what an honest, delightful and knowledgeable person he is! I should know, because my late husband (who died last year) was once in the same line of work - so this was the first time I have had to rely on a third party to assist me when a household appliance has failed! The fault really lay with a slow ingress of water from my poorly fitted kitchen sink, but Wayne gave my machine a thorough testing and left me feeling confident that once I had renewed the silicone seal around the sink edge,the problem would be unlikely to return. Wayne kept me in the loop at all times, both prior to and during his visit - so I knew very clearly when he'd be arriving to rescue me from the kitchen Hell of washing dishes by hand! For all the aforementioned reasons I have absolutely no hesitation in recommending the services of NAC Domestic Appliances Ltd - but above all I commend Wayne,their impeccable engineer.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Jo Heavey
Verified Buyer
“Managed to get a same day appointment unlike the other companies we rang. Our engineer Nathan was there shortly and was able to diagnose the issue quickly. We really appreciated the advice that the part required was expensive and perhaps not economically wise to purchase, which has saved us a lot of money. I'm sure other companies would have just wanted us to buy the part even though it made more financial sense to replace the whole unit. Would highly recommend NAC and we will not hesitate to use them again in the future. Thank you!”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Paul Attinello
Verified Buyer
“Skilled, knew what he was doing - the washer-dryer was 20 years old and it turned out that a part was unavailable, and it couldn't be fixed; but he clarified what could be done and helped me decide what to do next. Very friendly and pleasant.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Stan Hind
Verified Buyer
“On time repair service, everything done as promised, very efficient, friendly engineer suitably uniformed and polite.Would highly recommend them.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Anonymous
Verified Buyer
“I was very impressed with the person who came to do the repair which was not straightforward. He arrived on time and spent an hour and a half locating the cause of the problem and what part was needed. The part was ordered and I was told the price and agreed to go ahead. The engineer returned the following week and completed the repair within half an hour. The hob now works better than it has ever done.The engineer was very friendly and polite. I would certainly recommend this company.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Anonymous
Verified Buyer
“The process from start to finish was easy and the item I needed fixing was done to a good standard, our contractor's work was done thoroughly and no mess left at the end of the job.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Tony Maxwell
Verified Buyer
“Very good service & fully emplaned what was needed to get working with a new part -part ordered & returned within 2 days to fix”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Vernon Stokes
Verified Buyer
“Fantastic service from this company,booked a date ,engineer phoned and gave myself a time and was there on time,problem with oven and I’ve been shamed for this from my wife ,cooking too many home made pork pies,engineer was extremely polite and informative about the problem,cleaned and fixed the oven and it’s going to take more than a bunch of flowers to get back into her ladyships good books,thanks everyone,I will definitely recommend your company to friends and social media #inthedoghouse.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Kate Chadwick
Verified Buyer
“First class service from start to finish. Our engineer was brilliant”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Gill Davies
Verified Buyer
“James repaired my larder freezer and he was very personable. Bit of a gripe though in as much as I had a five hour slot from 12 to 5pm and thought that could have been cropped down. Anyway it’s still working but it was only repaired yesterday 😂😂”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
NAC Domestic Appliances Ltd is rated 4.8 based on 1,059 reviews
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