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NAC Domestic Appliances Ltd Reviews

4.8 Rating 1,112 Reviews

97 %

of reviewers recommend NAC Domestic Appliances Ltd

Company Reviews

4.8

Based on 1,112 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About NAC Domestic Appliances Ltd:

NAC are providers of both in-warranty and out-of-warranty repairs for domestic appliances (“white goods”) nationwide. We work with a network of qualified and experienced appliance engineers to provide premium levels of service at a reasonable cost.

With relationships with manufacturers, parts suppliers and experts across the UK, we can provide the finest level of advice and support to ensure that every repair done meets the highest expectations. We offer a full guarantee on our work with full confidence and do our utmost to leave every customer with a fully working appliance on the very first visit.

Our engineers are experts across a huge range of famous brands, working with cookers, dishwashers, washing machines and more. Whether it’s an extractor hood that’s stopped keeping the kitchen free of smells, or a tumble drying suffering a grinding noise as it spins, we can source the parts and an adept repairer to get it fixed as quickly as possible.

Visit Website

Phone:

0333 016 9622

Email:

customerservice@nacrepair.co.uk

Location:

4 Calder Close,
Calder Park,
Wakefield
Wakefield
WF4 3BA

NAC Domestic Appliances Ltd 5 star review on 21st December 2023

NAC Domestic Appliances Ltd 5 star review on 20th December 2023

Anonymous

Anonymous // 01/01/2019

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“Friendly efficient service - carried out repair without issue - serviceman very knowledgeable”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“We have had issues with appliances recently and My general view is that I am consistently disappointed. However the service received by John was really professional and prompt. Very happy.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“First time using NAC. Really happy with the work carried out on my cooker. Engineer, professional and easy to talk to. Would definitely recommend and qouldnt hesitate to use them again if needed. Very happy customer indeed! Thank you.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Arrived to fix cooker within 2 days after ordering a part. All fixed. Always kept in contact for ETA. Reasonable charge. Would recommend👍”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Although not at house for long James was quick to tell us our fridge freezer was unrepairable. He was very good with advising us on what to get as a replacement.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Repaired on time as agreed, speedy, friendly service - will use again!”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Both engineers arrived on time and were very polite. They checked the oven for the fault and diagnosed it to be a partial blocked injector. Cleared fault and tested which all worked well. Excellent job from a professional outfit 👍👍”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Helpful, knowledgeable and punctual; I was delighted with the repair from start to finish. Thank you.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Thanks Ashley and the office team at NAC. One call and a same day visit. Great response especially considering that the official help and maintenance company for my product could not come until next year!”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“NAC contacted a local repairperson very quickly (Debonnaire Repair), and they arranged to visit the following day. Steve was punctual, friendly and knew exactly what needed to be done. He ordered a part, fitted it two days later, and did so super quickly. Fab.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“The engineer telephoned to let me know what time he would arrive. He was friendly and explained about the part required and Completed the repair . Very satisfied with this service.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Great service, the engineer arrived same day, he had the parts with him and was able to repair our oven within an hour. Will use the company again, if the need arises.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Fridge freezer not getting cold.Very pleased the engineer came next day phoned beforehand to let us know what time, he went straight to problem ,had spare part in van,all fiitted and working again in about half an hour excellent service.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Absolutely perfect ten out of ten”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Brilliant professional service”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Excellent prompt customer service. Very helpful.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Exactly what you want from a service visit. Punctual, pleasant, helpful, quick and expert. The charges are very reasonable.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Excellent quick service but only gave 3 stars as felt ripped off being charged £93 for 5 mins work which was a silly mistake on ours and no repair was needed.”

Helpful Report

Hi, We're very sad to see your comments - These comments do not reflect the level of service that we strive to give our customers. We appreciate that on the odd occasion, especially when a repair visit concludes very quickly, some customers may be unhappy about paying for the visit in full however, the reason we offer a fixed service charge at the point of booking any visit is so that all of our customers have clarity on pricing so they know what they will pay, whether a visit is 6 minutes or 6 hours which is reassuring to most of our customers that labour charges will not rise throughout a repair. Kind Regards, NAC Customer Service Team.

“Excellent service throughout, from the person I spoke to over the phone to the engineer who arranged to call round to see to my faulty appliance. Very professional, time prompt, friendly manner. Very pleased altogether, wouldn’t hesitate to use this service again. Definitely recommend.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Service was easy and efficient to book. Engineer came within allocated time slot and didn’t leave until the problem was sorted. Clean and tidy when he left. Couldn’t have asked for more! Would use again”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

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NAC Domestic Appliances Ltd is rated 4.8 based on 1,112 reviews