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NAC Domestic Appliances Ltd Reviews

4.8 Rating 1,059 Reviews
97 %
of reviewers recommend NAC Domestic Appliances Ltd
Company Reviews Metrics Info
4.8
Based on 1,059 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read NAC Domestic Appliances Ltd Reviews

About NAC Domestic Appliances Ltd:

NAC are providers of both in-warranty and out-of-warranty repairs for domestic appliances (“white goods”) nationwide. We work with a network of qualified and experienced appliance engineers to provide premium levels of service at a reasonable cost.

With relationships with manufacturers, parts suppliers and experts across the UK, we can provide the finest level of advice and support to ensure that every repair done meets the highest expectations. We offer a full guarantee on our work with full confidence and do our utmost to leave every customer with a fully working appliance on the very first visit.

Our engineers are experts across a huge range of famous brands, working with cookers, dishwashers, washing machines and more. Whether it’s an extractor hood that’s stopped keeping the kitchen free of smells, or a tumble drying suffering a grinding noise as it spins, we can source the parts and an adept repairer to get it fixed as quickly as possible.

Visit Website

Phone:

0333 016 9622

Email:

customerservice@nacrepair.co.uk

Location:

4 Calder Close,
Calder Park,
Wakefield
Wakefield
WF4 3BA

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Anne Mclean
Verified Buyer
“Very fast coming out to repair our cooker highly recommend them”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
June Fleury
Verified Buyer
“I arranged online for a repair for my Rangemaster cooker. I was so surprised to see I could have an engineer the next day. Communication from NAC was first class, efficient and informative. The engineer was on time, courteous and was knowledgeable so fixed the problem quickly. No mess and no fuss. Excellent service at a good price.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Sarah Douras
Verified Buyer
“Alex Hadley was the engineer who came to fix my oven. He was very polite, friendly and efficient and I'd be more than happy to let him into my home again should I require any more repairs on the oven.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Julie Wilkes
Verified Buyer
“Very good service - call out on time, kept fully informed. Engineer professional & solved problem quickly. Clean & tidy work, respecting home environment.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Adrian Morton Morton
Verified Buyer
“Engineer turned up on time and efficiently replaced the broken belt. Friendly and informative.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Barrington Blythe
Verified Buyer
“Good response times. And very good technician attending. There phone number is in my address book for all of our domestic appliance repairs. I would fully recommend this company and its technicians.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Bob Worth
Verified Buyer
“Excellent service, knowledgeable engineer, would use again.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Graham Wood
Verified Buyer
“All Businesses tend to grow when they have good Employees and good sustainable Products and Services and NAC should grow if they employ the standard of Technician who attended to repair our microwave.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Anonymous
Verified Buyer
“Excellent service. The engineer was on time and very professional. He explained the problem and rectified with no fuss. Would recommend”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Mike Bennett
Verified Buyer
“Ian the call engineer was honest. 2 x PC boards would cost £370. A software update by Bocsh may also be required (£199 call out) and still no guarantee the fault would clear. So basically the hob is not cost viable to repair. £108 spent for nothing - surely the industry must know this!”
Helpful Report
Hi, We are very sad to see your comments - These comments do not reflect the level of service that we strive to give our customers that is reflected in our "Excellent" overall Score. We appreciate, that while carrying out many thousands of repairs every month throughout the UK, sometimes, things will go wrong during the repair process or a very small percentage of our customers may not be happy with a repair visit outcome. We will look in to your review content internally and contact you if we need to discuss anything further. Kind Regards, NAC Customer Service Team.
Rachel Fitzpatrick
Verified Buyer
“Great service. Came next day. Lovely chap”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Del Broekstra
Verified Buyer
“Had problems with spinner making loud noise. Guy came yesterday and fitted 2 'legs' and I paid £118 but when used it today its still making such loud noise had to stop cycle. Not happy and feel I'd like my money returned to put towards a new machine. I'll definitely not want to spend anymore on this machine so would appreciate if could return cash. Thankyou.”
Helpful Report
Hi, We are very sad to see your comments - These comments do not reflect the level of service that we strive to give our customers that is reflected in our "Excellent" overall Score. We appreciate, that while carrying out many thousands of repairs every month throughout the UK, sometimes, things will go wrong during the repair process or a very small percentage of our customers may not be happy with a repair visit outcome. We will look in to your review content internally and contact you if we need to discuss anything further. Kind Regards, NAC Customer Service Team.
Adam Pascoe
Verified Buyer
“Promptly swapped the part”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Andrew Knights
Verified Buyer
“Have no complaints, he was excellent ..”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Elaine Broden
Verified Buyer
“Easy to book. Great service. Would recommend and use again.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Heather Cooper
Verified Buyer
“My cooker was repaired within a few hours very efficient service polite engineer would recommend”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Anonymous
Verified Buyer
“Excellent service. Easy to book and very quick response. Helpful and efficient engineer arrived when he said he would. Cost much less than other quotes for the job. Will definitely use again.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Paul Hinde
Verified Buyer
“Fast efficient great job good price”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
David Sullivan
Verified Buyer
“Nathan your technician was excellent, diagnosed the issues quickly and communicated clearly to me the results. Head office responded to me speedily with a resolution to the issues. Would use again”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Michael Harris
Verified Buyer
“Engineer very helpful and sorted out the problem with the hob, would highly recommend.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
NAC Domestic Appliances Ltd is rated 4.8 based on 1,059 reviews
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