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NAC Domestic Appliances Ltd Reviews

4.8 Rating 1,059 Reviews

97 %

of reviewers recommend NAC Domestic Appliances Ltd

Company Reviews

4.8

Based on 1,059 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About NAC Domestic Appliances Ltd:

NAC are providers of both in-warranty and out-of-warranty repairs for domestic appliances (“white goods”) nationwide. We work with a network of qualified and experienced appliance engineers to provide premium levels of service at a reasonable cost.

With relationships with manufacturers, parts suppliers and experts across the UK, we can provide the finest level of advice and support to ensure that every repair done meets the highest expectations. We offer a full guarantee on our work with full confidence and do our utmost to leave every customer with a fully working appliance on the very first visit.

Our engineers are experts across a huge range of famous brands, working with cookers, dishwashers, washing machines and more. Whether it’s an extractor hood that’s stopped keeping the kitchen free of smells, or a tumble drying suffering a grinding noise as it spins, we can source the parts and an adept repairer to get it fixed as quickly as possible.

Visit Website

Phone:

0333 016 9622

Email:

customerservice@nacrepair.co.uk

Location:

4 Calder Close,
Calder Park,
Wakefield
Wakefield
WF4 3BA

NAC Domestic Appliances Ltd 5 star review on 21st December 2023

NAC Domestic Appliances Ltd 5 star review on 20th December 2023

Anonymous

Anonymous // 01/01/2019

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“Excellent service from start to finish being kept advised of every step in process. Engineer also clearly advised us of what was happening and carried out the repair most efficiently.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Diagnosed problem but fridge obsolescent so unable to repair. Not his fault so happy with prompt visit and obvious professional skill.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Good job, well done, good communications, very pleasant engineer, farst response”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“The engineer arrived on time and we discussed the washing machine. He gave his opinion and sent message to office. He was efficient and polite.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Great service. Quick and professional. Needed to get someone out due to domestic and general insurance plan engineer refusing to do a simple job. Cancelled and now this company is the way forward.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Delighted with the service. We had to wait a while for an appointment, but the engineer did a great job and I was very glad to have a working dishwasher before family arrived.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Wayne was fabulous..kept problem solving until dishwasher was sorted. Thank you”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Extremely happy with the service we received from NAC. We have an American style fridge freezer that kept turning the main circuit breaker off. Nathan from NAC came the next day, found issues and ordered spares. Got working until spares arrived the following week (came from Holland), arranged a convenient time for them to be fitted, and Nathan came again and sorted very professionally and quickly. Would highly recommend NAC for any domestic appliance issues.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Arrived on time and gave appropriate advice. Whilst the appliance was beyond repair, he gave detailed reasons for his decision. Much appreciated.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Arrived on time and fixed the problem. Happy with the way the engineer co-ordinated the appointment with the tenant directly.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Our built in microwave broke, NAC domestic provided a great alternative to buying a brand new one with a quick, kind and considerate service. I would highly recommend if you are ever in that position”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Arrived on day and time specified very pleasant engineer”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Very good service time, and repair done well on 29/3/23.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Jack was very professional and fixed my machine in no time. Friendly manner, I am very pleased. Thank you”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Very professional could do better with communication with engineer to client.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Very good service”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“NAC person (Phil, IIRC?) arrived on-time and did a thorough check of the machine. I thought I knew what the problem was but it turned out that the problems were a lot worse than I thought - Phil showed me the pics from inside the machine and it was all rusted, quite a mess. He said that they could repair it but the Miele parts are expensive and given the number of parts that needed replacing he recommended scrapping the current one and getting a new one. He provided recommendations of makes to look at. All in all a very professional job, highly recommend him.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Prompt response before bank holiday. Repair effected very quickly. Very pleased”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“The young man was very pleasant and didn't moan about the fifty steps. He explained very clearly what had happened to the washing machine.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Excellent service and friendly repair engineer. The engineer was able to answer our concerns is a very professional manner.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

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NAC Domestic Appliances Ltd is rated 4.8 based on 1,059 reviews