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NAC Domestic Appliances Ltd Reviews

4.8 Rating 1,111 Reviews
97 %
of reviewers recommend NAC Domestic Appliances Ltd
Company Reviews Metrics Info
4.8
Based on 1,111 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read NAC Domestic Appliances Ltd Reviews

About NAC Domestic Appliances Ltd:

NAC are providers of both in-warranty and out-of-warranty repairs for domestic appliances (“white goods”) nationwide. We work with a network of qualified and experienced appliance engineers to provide premium levels of service at a reasonable cost.

With relationships with manufacturers, parts suppliers and experts across the UK, we can provide the finest level of advice and support to ensure that every repair done meets the highest expectations. We offer a full guarantee on our work with full confidence and do our utmost to leave every customer with a fully working appliance on the very first visit.

Our engineers are experts across a huge range of famous brands, working with cookers, dishwashers, washing machines and more. Whether it’s an extractor hood that’s stopped keeping the kitchen free of smells, or a tumble drying suffering a grinding noise as it spins, we can source the parts and an adept repairer to get it fixed as quickly as possible.

Visit Website

Phone:

0333 016 9622

Email:

customerservice@nacrepair.co.uk

Location:

4 Calder Close,
Calder Park,
Wakefield
Wakefield
WF4 3BA

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Johanna Holloway
Verified Buyer
“Fantastic service 👏 very nice man xx”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Anthony Matthews
Verified Buyer
“Tumble drier stopped spinning. Engineer came identified a new belt was required and ordered it, returned to install the new belt. All very professional”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Paul Ward
Verified Buyer
“The initial booking via phone was quick, easy and provided a friendly customer service. I received a confirmation e-mail/text within seconds of the call. Shortly after this the engineer contacted me directly and we arranged a mutually convenient time for the repair, which was within 4 hours (Superb service). A text message was received when only 10 minutes away and then the engineer proceeded with the repair quickly and showed me several features of the oven to help in the future. Excellent from beginning to end”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Stephen Moss
Verified Buyer
“I rang about our washing machine on Mon the 8th and an engineer arrived on Wed the 10th, the engineer explained exactly what was wrong and why it had stopped working properly, he was very friendly and professional. I was totally happy with the service provided.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Micheal Vaughn
Verified Buyer
“Easy to contact and arrange appointment - engineer came during the given time slot on both occasions. Cost of call-out and parts clearly explained. Friendly and professional service - all good.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
David Payne
Verified Buyer
“Job well done Thankyou”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
William Brown
Verified Buyer
“Abswolutly brilliant from receipt of my phone call to the repairmans visit onbaining the part and repairing my dishwasher. All very quick efficient and no extra chasrges above the figure they quoted. Makes a nice change these days to get good customer service. William J Brown”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Taylan Arkin
Verified Buyer
“In all honestly, I was very dubious before using NAC Domestic Appliances Ltd. The company I would normally use kept on delaying their visit to fix my dishwasher and so out of desperation I took the plunge. I neednt have worried. After entering my details I was promptly contacted by the engineer who arrived (on time) at my property the following day. My dishwasher was fixed without issue at the agreed price. Fantastic service that I would happily use again.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Pam Marks
Verified Buyer
“Ian was very efficient and explained what was wrong and the price which we were happy with. Would definitely use them again.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Christopher Wood
Verified Buyer
“Timely efficient and repairer knew his subject”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Hayden Tennant
Verified Buyer
“Telephone booking was easy and polite. The repair man was very honest, quick and informative. Will use again and recommend. Thanks”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Eileen Reston
Verified Buyer
“My repair was good & arranging it easy. Engineers were polite cleaned up after them & were helpful. Will be happy to use them again.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Gillian Reynolds
Verified Buyer
“Very good service .”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Bernie Tormey
Verified Buyer
“I work myself in customer service so I know when a company is delivering on their promises and for NAC have done on this occasion. Nathan the engineer was excellent,explaining clearly what the problem was and providing a solution. He was open and honest with the timescales for getting the repair fixed which I preferred and he was extremely professional understanding and working around the house logistics as there were items everywhere with organising a house move and having a baby to look after,so we really needed this washing machine fixed and fair to say its working perfectly now.Thanks alot NAC”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Christopher Harper
Verified Buyer
“First class. Dylan was excellent.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Terry Whittle
Verified Buyer
“I have already submitted a review on Trust Pilot”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Margaret Houghton
Verified Buyer
“Very pleased with the service received from initial booking online to finished work on my oven. Engineer (Nick) very friendly and very helpful. So impressed that when someone asked on Nextdoor app for recommendations for someone to repair their Bosch oven I was happy to tell them about NAC and gave them your number”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
John Sessford
Verified Buyer
“Excellent service, engineer arrived early very pleasant, spare part on his van and fixed the problem within 20 minutes .”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Ann Proyer
Verified Buyer
“A competent Engineer came to sort out the problem with my oven which he did and ordered the relevant part which he has now fitted. I would use your company again if I need any other appliance repairs”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Margaret Lawton
Verified Buyer
“An excellent company who gave me a next day appointment. The engineer arrived promptly and after looking into my problem with a fridge freezer explained clearly what had broken and an estimate was texted within an hour of the cost of repair. Would definitely recommend you.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
NAC Domestic Appliances Ltd is rated 4.8 based on 1,111 reviews
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