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NAC Domestic Appliances Ltd Reviews

4.8 Rating 1,106 Reviews
97 %
of reviewers recommend NAC Domestic Appliances Ltd
Company Reviews Metrics Info
4.8
Based on 1,106 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read NAC Domestic Appliances Ltd Reviews

About NAC Domestic Appliances Ltd:

NAC are providers of both in-warranty and out-of-warranty repairs for domestic appliances (“white goods”) nationwide. We work with a network of qualified and experienced appliance engineers to provide premium levels of service at a reasonable cost.

With relationships with manufacturers, parts suppliers and experts across the UK, we can provide the finest level of advice and support to ensure that every repair done meets the highest expectations. We offer a full guarantee on our work with full confidence and do our utmost to leave every customer with a fully working appliance on the very first visit.

Our engineers are experts across a huge range of famous brands, working with cookers, dishwashers, washing machines and more. Whether it’s an extractor hood that’s stopped keeping the kitchen free of smells, or a tumble drying suffering a grinding noise as it spins, we can source the parts and an adept repairer to get it fixed as quickly as possible.

Visit Website

Phone:

0333 016 9622

Email:

customerservice@nacrepair.co.uk

Location:

4 Calder Close,
Calder Park,
Wakefield
Wakefield
WF4 3BA

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Adam Pascoe
Verified Buyer
“Promptly swapped the part”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Andrew Knights
Verified Buyer
“Have no complaints, he was excellent ..”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Elaine Broden
Verified Buyer
“Easy to book. Great service. Would recommend and use again.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Heather Cooper
Verified Buyer
“My cooker was repaired within a few hours very efficient service polite engineer would recommend”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Anonymous
Verified Buyer
“Excellent service. Easy to book and very quick response. Helpful and efficient engineer arrived when he said he would. Cost much less than other quotes for the job. Will definitely use again.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Paul Hinde
Verified Buyer
“Fast efficient great job good price”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
David Sullivan
Verified Buyer
“Nathan your technician was excellent, diagnosed the issues quickly and communicated clearly to me the results. Head office responded to me speedily with a resolution to the issues. Would use again”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Michael Harris
Verified Buyer
“Engineer very helpful and sorted out the problem with the hob, would highly recommend.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Jeff Spencer
Verified Buyer
“There were several issues with our elderly Britannia range cooker. The key one was that I had managed to partially get the main overn door off its hinges but couldn't complete getting the door off or to re-attach it. The engineer came the next day - 2 days earlier than originally advised. He re-attached the oven door but advised that a replacement or more lengthy work would be required. He also reviewed the other issues but, with my agreement, did nothing more at the time. He was unable to get replies from other suppliers on the issues with the door but told me that he would get back to me in a day or two to advise. I haven't heard back from him yet. However, we both agreed at the time that the cost or replacement of repair was likely to be high and that I should maybe consider replacing the whole unit. It's not that important but I would still be interested to know if he managed to get any prices.”
Helpful Report
Hi, Thank you for your recent review of NAC. We'll follow up with him and ask him to get in touch to update you. Kind Regards, NAC Customer Service Team.
David Gardener
Verified Buyer
“THE REPAIR WAS DIAGNOSED STRAIGHT AWAY AND REPAIRED MOST EXPERTLY WITH MINIMUM OF FUSS TIM IS FIRST CLASS MAN A PLEASURE TO MEET HIM. WILL CERTAINLY USE HIM AGAIN IF NEEDED.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Swithun Crowe
Verified Buyer
“Arek from White Eagle Repair knew exactly how to unblock the drain in our fridge. And he checked a lot of other things too.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Anonymous
Verified Buyer
“Excellent service, Plamen called me back within a couple of hours of making an online enquiry, busied same day, got the oven ouseable again on that visit, ordered the replacement grill element and was able to fit within a couple of days. Was really pleasant & professional throughout, fairly priced too. Would definitely use NAC again/ recommend!”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Wesley Mccoo
Verified Buyer
“Brilliant service from start to finish. Engineer polite and spotless. 5 star company.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Tina Donnelly
Verified Buyer
“Professional and friendly engineer , speedily repaired the problem”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Jessica Pruitt
Verified Buyer
“Engineer was lovely. He did the job with no complaint and fixed my washing machine!!”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Vicki Hasaballa
Verified Buyer
“NAC refused to use the correct spare part which I had already bought and made me pay almost 3 times as much for an identical spare part sourced by them and wait a week for this to sourced . This was despite discussing at length with them by telephone and explaining why I had bought my own part in order to get the repair done quickly before going on holiday and leaving my son without a working oven.”
Helpful Report
Hi, We are very sad to see your comments - These comments do not reflect the level of service that we strive to give our customers that is reflected in our "Excellent" overall Score. We appreciate, that while carrying out many thousands of repairs every month throughout the UK, sometimes, things will go wrong during the repair process or a very small percentage of our customers may not be happy with a repair visit outcome. We will look in to your review content internally and contact you if we need to discuss anything further. Kind Regards, NAC Customer Service Team.
Maureen Peach
Verified Buyer
“Lad they sent was knowledgeable and worked quickly . Pleasant and polite . Just feel a wee bit expensive at nearly 100 pounds but probably the going rate . No parts required just a flush through , Apparantly using too many capsules. Expensive mistake .”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Anonymous
Verified Buyer
“Very pleased with the service and repair. Element in oven replaced.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Kirwan Mohammad
Verified Buyer
“Best company 👍”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Douglas Smith
Verified Buyer
“Hedge End Domestics were very good indeed. Prompt, timely on the appointment, courteous, excellent telephone responses to questions and very reasonably priced. Highly recommended.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
NAC Domestic Appliances Ltd is rated 4.8 based on 1,106 reviews
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