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NAC Domestic Appliances Ltd Reviews

4.8 Rating 1,060 Reviews
97 %
of reviewers recommend NAC Domestic Appliances Ltd
Company Reviews Metrics Info
4.8
Based on 1,060 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read NAC Domestic Appliances Ltd Reviews

About NAC Domestic Appliances Ltd:

NAC are providers of both in-warranty and out-of-warranty repairs for domestic appliances (“white goods”) nationwide. We work with a network of qualified and experienced appliance engineers to provide premium levels of service at a reasonable cost.

With relationships with manufacturers, parts suppliers and experts across the UK, we can provide the finest level of advice and support to ensure that every repair done meets the highest expectations. We offer a full guarantee on our work with full confidence and do our utmost to leave every customer with a fully working appliance on the very first visit.

Our engineers are experts across a huge range of famous brands, working with cookers, dishwashers, washing machines and more. Whether it’s an extractor hood that’s stopped keeping the kitchen free of smells, or a tumble drying suffering a grinding noise as it spins, we can source the parts and an adept repairer to get it fixed as quickly as possible.

Visit Website

Phone:

0333 016 9622

Email:

customerservice@nacrepair.co.uk

Location:

4 Calder Close,
Calder Park,
Wakefield
Wakefield
WF4 3BA

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Phil Oakes
Verified Buyer
“Brilliant professional service”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Sharon Vasic
Verified Buyer
“Excellent prompt customer service. Very helpful.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
David Clifford
Verified Buyer
“Exactly what you want from a service visit. Punctual, pleasant, helpful, quick and expert. The charges are very reasonable.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Michael Baldry
Verified Buyer
“Excellent quick service but only gave 3 stars as felt ripped off being charged £93 for 5 mins work which was a silly mistake on ours and no repair was needed.”
Helpful Report
Hi, We're very sad to see your comments - These comments do not reflect the level of service that we strive to give our customers. We appreciate that on the odd occasion, especially when a repair visit concludes very quickly, some customers may be unhappy about paying for the visit in full however, the reason we offer a fixed service charge at the point of booking any visit is so that all of our customers have clarity on pricing so they know what they will pay, whether a visit is 6 minutes or 6 hours which is reassuring to most of our customers that labour charges will not rise throughout a repair. Kind Regards, NAC Customer Service Team.
Michael Mather
Verified Buyer
“Excellent service throughout, from the person I spoke to over the phone to the engineer who arranged to call round to see to my faulty appliance. Very professional, time prompt, friendly manner. Very pleased altogether, wouldn’t hesitate to use this service again. Definitely recommend.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Caz Davies
Verified Buyer
“Service was easy and efficient to book. Engineer came within allocated time slot and didn’t leave until the problem was sorted. Clean and tidy when he left. Couldn’t have asked for more! Would use again”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Anonymous
Verified Buyer
“Booked an appointment, engineer contacted me and arranged a time. He arrived on time, found the fault, ordered the part and returned and completed the work. No problems!”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Mike Quinaln
Verified Buyer
“A very professional service, Ryan was very pleasant and through during the repair to the dishwasher, he made sure everything was working before he left. Very satisfied with the service”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Jane Gilmore
Verified Buyer
“The engineer was very polite & professional. Good communication from NAC, including follow up calls & texts confirming appointment.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Brett Hollick
Verified Buyer
“Our first experience with NAC was very good. Quick to respond and arrange an engineer. Only slight criticism was the engineer was quick to leave after repairs was carried out. My wife wanted to wait until oven had fully heated up before he left to ensure all was OK. But, he left quickly saying it was all good to use again. Thankfully it was. Again, only a slight criticism but one to note for 100% client satisfaction mark.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Barbara Firth
Verified Buyer
“Great service, arrived between the scheduled time.Colleague was friendly and pleasant. Unfortunately could not repair my machine but gave me some good advice on products Thankyou”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Anonymous
Verified Buyer
“Friendly, prompt, reliable, and knowledgeable. Mrs Hall on the switchboard and Ken, the technician were a delight to deal with. Sadly, it appears that my appliances are too old for spares to be available.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Anne White
Verified Buyer
“My initial enquiry was answered quickly and the problem sorted efficiently. I am grateful for the careful fitting of my new freezer door and the breaking up of the cardboard that was then depositied in my re cycle bin”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Steven Kent
Verified Buyer
“No fuss service, did more than it said on the box, good workmanship, clean and tidy. Thank you.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Robert Martin
Verified Buyer
“Does what it said on the tin Said what time they will arrive .. arrived on time. Quickly identified the problem. fixed it .... Simple really”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Anonymous
Verified Buyer
“The repair man arrived as he had said, replaced three broken elements, explaining as he went. Good communication is key.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Madeline Nation
Verified Buyer
“Excellence all round,fixed dishwasher,left everything back in it's right place no mess.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Richard Crump
Verified Buyer
“Perfect service, our plate warmer stopped working and NAC attended the following day. A particular part was needed and they quoted a price less than I could find on the web for the replacement part and a very professional technician attended bang on time as soon as the part arrived. They have a very convenient text system to confirm the appointment and update on the technician's arrival time. I cannot fault the service we received and 100% would use this company again - Thank you NAC”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Vicky Ashworth
Verified Buyer
“Engineer fantastic and did a great job Only issue parts were expensive compared to getting them myself from stoves for fitting a difference of £35”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Patricia Hall
Verified Buyer
“Excellent service. Booked an appointment for next day. Fault located, parts ordered and fitted within a few days.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
NAC Domestic Appliances Ltd is rated 4.8 based on 1,060 reviews
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