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NAC Domestic Appliances Ltd Reviews

4.8 Rating 1,113 Reviews
97 %
of reviewers recommend NAC Domestic Appliances Ltd
4.8
Based on 1,113 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read NAC Domestic Appliances Ltd Reviews

About NAC Domestic Appliances Ltd:

NAC are providers of both in-warranty and out-of-warranty repairs for domestic appliances (“white goods”) nationwide. We work with a network of qualified and experienced appliance engineers to provide premium levels of service at a reasonable cost.

With relationships with manufacturers, parts suppliers and experts across the UK, we can provide the finest level of advice and support to ensure that every repair done meets the highest expectations. We offer a full guarantee on our work with full confidence and do our utmost to leave every customer with a fully working appliance on the very first visit.

Our engineers are experts across a huge range of famous brands, working with cookers, dishwashers, washing machines and more. Whether it’s an extractor hood that’s stopped keeping the kitchen free of smells, or a tumble drying suffering a grinding noise as it spins, we can source the parts and an adept repairer to get it fixed as quickly as possible.

Visit Website

Phone:

0333 016 9622

Email:

customerservice@nacrepair.co.uk

Location:

4 Calder Close,
Calder Park,
Wakefield
Wakefield
WF4 3BA

First time using this company, as a retired Supervising ElectroMechanical Engineer in Office Equipment looking after Remington/ IBM, golf ball type writers, know how Complex Machines are, Ashley who was the engineer who repaired the cooker was very professional in his work ethics, will use NAC Again when required.
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
The service from NAC was absolutely fantastic I cannot thank you enough I thought I was going to have to buy a new cooker but your engineer repaired it for a fraction of the cost of a new cooker he was very polite and clean with his work we are delighted.
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Professional and polite. Diagnosed the issue and awaiting parts for the repair. Cant comment on repair as not had it yet
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Engineer was prompt, friendly & explained everything. Will use NAC again
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Efficient and professional. Excellent at letting us know when to expect him. Needed 2 visits to complete the job as required a spare part.
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Friendly and efficient service
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Very easy to book an appointment. Excellent communication throughout the process. Engineer was pleasant and helpful. Would highly recommend.
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Excellent job.
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Job well done by friendly service engineer.
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Attended on time, very pleasant workman, office ordered the part and he returned a week later to finish the repair. On the whole a good service.
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Very nice engineer - punctual and polite.
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Excellent service. The engineer was on time and very professional and polite.
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Completed broken door spring repair on Siemens Dishwasher but only after the customer chased the arrival of the spare part after this item apparently went missing in the post !! Once another / duplicate spare part was ordered, the repair was promptly completed and the attending engineer was very helpful, polite and efficient. I would recommend hat NAC 'Chase' their own orders and not rely on the customer to contact them once a spare part arrives at their address. Surely, suppliers can be asked to confirm delivery of an item to NAC once the required spare part has arrived with customers. This would avoid uneccssary delays if an item goes 'Missing' in the post. Thank You.
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
The engineer James was very patient and managed to fix the problem in our steam oven. He was very polite and a very pleasant young man. Thank you
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Very efficient and friendly service, very pleased.
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Everything was perfect 👍
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Had a very loud noise during spin of my Miele W1 washing machine. Engineer arrived after 7pm (the cutoff) and still located the issue and ordered the spares. He, same engineer, arrived about a week later to fit and the problem was solved. However, he was originally not too confident the replacement parts would work as machine was too new to need them. I spoke to office and they agreed if they didn't work then they'd refund. In the end, all worked out and was cheaper than using Miele direct - which was £160 without parts - which were £180 as well. Couldn't fault and would definitely use again.
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Good service. Engineer friendly and quick to repair item. Very reasonable price to repair.
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
fast and very good job.Exselenc.
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Very easy to book online and Wayne Taylor our local engineer so helpful and efficient in mending our cooker . All the family & myself very grateful Annie ( Colchester )
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
NAC Domestic Appliances Ltd is rated 4.8 based on 1,113 reviews