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NAC Domestic Appliances Ltd Reviews

4.8 Rating 1,059 Reviews

97 %

of reviewers recommend NAC Domestic Appliances Ltd

Company Reviews

4.8

Based on 1,059 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About NAC Domestic Appliances Ltd:

NAC are providers of both in-warranty and out-of-warranty repairs for domestic appliances (“white goods”) nationwide. We work with a network of qualified and experienced appliance engineers to provide premium levels of service at a reasonable cost.

With relationships with manufacturers, parts suppliers and experts across the UK, we can provide the finest level of advice and support to ensure that every repair done meets the highest expectations. We offer a full guarantee on our work with full confidence and do our utmost to leave every customer with a fully working appliance on the very first visit.

Our engineers are experts across a huge range of famous brands, working with cookers, dishwashers, washing machines and more. Whether it’s an extractor hood that’s stopped keeping the kitchen free of smells, or a tumble drying suffering a grinding noise as it spins, we can source the parts and an adept repairer to get it fixed as quickly as possible.

Visit Website

Phone:

0333 016 9622

Email:

customerservice@nacrepair.co.uk

Location:

4 Calder Close,
Calder Park,
Wakefield
Wakefield
WF4 3BA

NAC Domestic Appliances Ltd 5 star review on 21st December 2023

NAC Domestic Appliances Ltd 5 star review on 20th December 2023

Anonymous

Anonymous // 01/01/2019

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“Washing machine repaired efficiently and for a very reasonable price . Polite and knowledgeable engineer.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“We were very satisfied with the work carried out by your staff and will be heartily recommending NAC to all our friends . Chris and Lynda Royall.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Repair done smoothly and efficiently only small problem was a little bit late”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Excellent service and value for money. Complex fix and no extra cost for parts. Next working day appointment and notification of time slot the evening before. Would recommend to anyone. Nick, Torquay”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Nick Murray ,your engineer did a very good job and my door is now working perfectly. Please please tell him that we addressing customers to call them either Sir.Madam or by their actual name. I do NOT like being referred to as 'mate' or 'pal' which I think is extremely unprofessional, disconcerting and poor manners and you should pull him up over this. I also feel very patronized and made to feel very small!! It is part of the 'no names' culture exhibited by a lot of young men who copy and learn from other silly men who use this irritating habit - it is NOT right!! I won't be using you again because of this!”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Engineer seemed to know his stuff but washing machine unfortunately not repairable, so spent call out for nothing. Should have bought a new one in first instance.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Repair not completed”

Helpful Report

Hi, We are very sad to see your comments - These comments do not reflect the level of service that we strive to give our customers that is reflected in our "Excellent" overall Review Score. We will look in to your review content internally and contact you if we need to discuss anything further. Kind Regards, NAC Customer Service Team.

“Excellent service, engineering was brilliant, very knowledgeable & professional. Took his time and ensured the appliance was working properly before leaving.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Repair carried out efficiently only problem being that on the 7th February we had repair carried out but replaced part but did not find the fault that had caused it. The repairj just carried out found incoming supply was loose now fixed”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Easy to book the appointment and were accommodating when I realised that I had given the wrong make for my cooker!! On the day, the guy turned up bang on time, identified the problem straight away and was able to get a part and fit within minutes. Reasonable rates as well. Works fine now :)”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Rang number about noon and a very nice young guy came to the door at about 5pm and checked the washing machine over and had it running correctly within an hour, would definitely use again if required.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Prompt and courteous and effecient. Would use again for any domestic problem”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Brilliant service”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“The engineer was most polite and professional and did an excellent job on our washing machine. We would not hesitate to use your facilities again if required.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Very prompt service, was kept informed all the time of time of arrival and the person (Ashley) explained from start to finish what work needs to be carried out, he even left the place neat and tidy, your prices for repair and parts are very reasonable, I will certainly be using your services in the future and recommend it to my family and friends. Thank you very much.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Very quick service,would definately use again.Thank you.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Our cooker extractor fan was no longer working. Found NAC online. Very easy to deal with. Appointment on the day I requested. Clear information regarding call out fees. Engineer rang early morning and within 40 minutes, he'd arrived, located the issue, repaired it and left! Very good experience. Excellent price compared to manufacturer cost. Definitely recommend.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Arrived on time and very polite and helpful would definitely recommend to family and friends”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“Excellent service- next day call out when my oven broke down, diagnosed them daily, we ordered the part from their website and they arranged to fix it week later- engineer was goo and helpful he took less than 30mins to replace the grill element. Thank you”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

“The engineer and his learning assistant replaced the hinges on my old Bosh freezer efficiently . The engineer was polite,helpful, thorough and I would say a credit to your company. I have your card and could safely recommend your company to residents in our retirement community.”

Helpful Report

Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.

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NAC Domestic Appliances Ltd is rated 4.8 based on 1,059 reviews