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NAC Domestic Appliances Ltd Reviews

4.8 Rating 1,059 Reviews
97 %
of reviewers recommend NAC Domestic Appliances Ltd
Company Reviews Metrics Info
4.8
Based on 1,059 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read NAC Domestic Appliances Ltd Reviews

About NAC Domestic Appliances Ltd:

NAC are providers of both in-warranty and out-of-warranty repairs for domestic appliances (“white goods”) nationwide. We work with a network of qualified and experienced appliance engineers to provide premium levels of service at a reasonable cost.

With relationships with manufacturers, parts suppliers and experts across the UK, we can provide the finest level of advice and support to ensure that every repair done meets the highest expectations. We offer a full guarantee on our work with full confidence and do our utmost to leave every customer with a fully working appliance on the very first visit.

Our engineers are experts across a huge range of famous brands, working with cookers, dishwashers, washing machines and more. Whether it’s an extractor hood that’s stopped keeping the kitchen free of smells, or a tumble drying suffering a grinding noise as it spins, we can source the parts and an adept repairer to get it fixed as quickly as possible.

Visit Website

Phone:

0333 016 9622

Email:

customerservice@nacrepair.co.uk

Location:

4 Calder Close,
Calder Park,
Wakefield
Wakefield
WF4 3BA

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Phil Rogers
Verified Buyer
“Oven just needed resetting”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Val And Tim Gisborne
Verified Buyer
“It was so useful to make one phone call to NAC to arrange for a technician to visit to repair our fridge freezer, knowing that we would only have to pay one fee. It was arranged for a technician to visit the next day but when the technician contacted us and he heard that we had to turn the fridge freezer off and empty it, he made arrangements to call later that same day. Paul was polite and professional and was quick to diagnose the problem of frozen up freezer drainage hole. This required the removal of an internal panel in order to thaw the ice. Once this was done the fridge freezer was as good as new and saved us the expense of buying a new replacement. All in all an excellent service that I would have no hesitation in recommending NAC from our experience. Thank you”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Krish Riminton
Verified Buyer
“Booking was made quickly and update notifications were frequent. Tim arrived on time (in fact early!) and was able to diagnose the problem with our model of dishwasher immediately. The problem was fixed quickly with no parts being required, all for one fixed call out price. Would highly recommend.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Geoff Tearle
Verified Buyer
“Fast and efficient service thanks.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Julia Sutherland
Verified Buyer
“Graeme was fantastic! Kind and professional- he fixed my washing machine in no time! The whole process from lifting the phone was easy, fast and stress free.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Edward Martin
Verified Buyer
“Excellent communication and faultless service. Thank you”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Patricia Williams
Verified Buyer
“Keith phoned as he left his previous call, he arrived on time and was smartly dressed. I was very impressed with how he worked, he kept the appliance clean, fied the problem and was happy to give advice for a more efficiient use of my washing machine. I have no hesitation in reccomending him to anyone for repairs to white goods.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Ann Hood
Verified Buyer
“Great service,and very fast repair. In and out in 10 minutes. I’ll remember next time to check our dogs bed hasn’t been ripped before washing it 🙄😁”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Darryl Allen
Verified Buyer
“Brilliant service. I wouldn’t go anywhere else now if I have a problem. Quick response time, highly efficient, found the issue within minutes and put it right. Highly recommended. It’s a yes from me.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Helen Young
Verified Buyer
“They were great. Limited fee no matter how many times to visit to sort the issue. Mine simple seal replacement. Nice polite engineer who contacted me in advance. Well done. Great service.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Brenda Moore
Verified Buyer
“Very good service”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Patricia Spong Spong
Verified Buyer
“Happy to recommend as Daniel did a very good job and as promised there were no extra costs. Would definitely use you again if needed.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Stacey Lawson
Verified Buyer
“brillant Service could not fault them would Definitely Recommend Very professional and polite”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Karen Phillips
Verified Buyer
“Very friendly and helpful guy that came to look at my fridge. Just a shame it couldn’t be fixed and had to pay the full fee. But still would recommend the company”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Leslie Sinclair
Verified Buyer
“Well ✔️ done.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Rhona Gordan
Verified Buyer
“Very helpful, txted to say on his way and phoned to ask where the difficult to find address. Excellent communication, pity they didn’t heed my request, afternoon only I’m working mornings!! However didn’t matter husband available. Dishwasher in full working order, thank god!”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Rita Brunning
Verified Buyer
“Washer stopped working and contacted NAC appointment made for engineer to attend following day. Good communication for ETA. Engineer [Chris] found fault with thermostat and worth repairing but would have to order replacement.Was sent an invoice by email. I was then notified that the part had been received and an appointment had been made for engineer to come and fit same which was Chris again.and had it up and running in no time.. I was impressed with the service from start to finish and cost. No fuss no mess would highly recommend”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Mrs Gill Saunders
Verified Buyer
“It was a relief to have an excellent, efficient business to repair our dishwasher. Everyone was pleasant and helpful.Our old IKEA dishwasher is working well again! The bottom tray had been very difficult as the wheels collapsed constantly. Ashley ordered a new one and there was no charge to his calling back with the wheels and replacing them. Your service has been really efficient. Office staff reassuring and helpful and Ashley did a great job. This is where I will go for any kitchen appliances that may need fixing in future. Thank you NAC Domestic Appliances Ltd.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Thomas Waddington
Verified Buyer
“I feared I'd have to buy a new fridge but Tim fixed the broken fridge door hinge without the need for parts. Excellent service.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Anonymous
Verified Buyer
“Aleksandar Was excellent, on time, great communication, very knoledgable about all appliances and fixed everything even items we thought were beyond repair !!! Great exprience. Thank you !!”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
NAC Domestic Appliances Ltd is rated 4.8 based on 1,059 reviews
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