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NAC Domestic Appliances Ltd Reviews

4.8 Rating 1,059 Reviews
97 %
of reviewers recommend NAC Domestic Appliances Ltd
Company Reviews Metrics Info
4.8
Based on 1,059 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read NAC Domestic Appliances Ltd Reviews

About NAC Domestic Appliances Ltd:

NAC are providers of both in-warranty and out-of-warranty repairs for domestic appliances (“white goods”) nationwide. We work with a network of qualified and experienced appliance engineers to provide premium levels of service at a reasonable cost.

With relationships with manufacturers, parts suppliers and experts across the UK, we can provide the finest level of advice and support to ensure that every repair done meets the highest expectations. We offer a full guarantee on our work with full confidence and do our utmost to leave every customer with a fully working appliance on the very first visit.

Our engineers are experts across a huge range of famous brands, working with cookers, dishwashers, washing machines and more. Whether it’s an extractor hood that’s stopped keeping the kitchen free of smells, or a tumble drying suffering a grinding noise as it spins, we can source the parts and an adept repairer to get it fixed as quickly as possible.

Visit Website

Phone:

0333 016 9622

Email:

customerservice@nacrepair.co.uk

Location:

4 Calder Close,
Calder Park,
Wakefield
Wakefield
WF4 3BA

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Darron Smith
Verified Buyer
“The engineer was on time polite and knowledgeable he fixed our dishwasher within ten minutes.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Gill Harrison
Verified Buyer
“Quick professional initial response. Engineer came out quickly. Part ordered and fitted within a week. Call out charge a little pricey but overall very happy.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Andrew Anderson
Verified Buyer
“Very good service from engineer. It took three visits to sort the proble as he was sent faulty part but he was very quick and efficient at diagnosing the problem and fixing it. I am very happy with the service provided. The online booking system did not work first time but was eventually made to work.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Sandra Ryder
Verified Buyer
“Local Norwich number and got to speak to an lovely llady who took details and explained procedure. Happy with being kept updated. Engineer arrived on the time slot did great job. Should the need arise happy to use this compamy again and recommend them.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Mrs Landon
Verified Buyer
“We paid nearly £400 for the parts, which we were told would take about a month to arrive. Two months went by, and we had to do a lot of chasing to find out what was going on. Promised return calls often didn’t materialise. So communication was poor. But when the appointment was finally arranged, the engineer was great - efficient, tidy and thorough.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Caroline Whiting
Verified Buyer
“Once initial visit made to ascertain fault -email to advise cost - but no follow up. After one week had to contact company for next move. However, excellent service from the engineer Mark.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
John Gardner
Verified Buyer
“Easy to book, friendly service and very efficient. Good value too. Thank you.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Jacqui Hemingway
Verified Buyer
“Good service. Parts fitted straight away .”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Tracy Taylor
Verified Buyer
“Brilliant service received following a fault on my Hisense fridge freezer. Having had no help from Hisense and had to deal with rude customer service staff who had no interest in helping with a fault that was just out of guarantee. Kris the engineer at NAC Domestic Appliances Ltd was professional and very informative. Although he could not fix the fault as the parts needed were ibsolete I would definitely use them again. Both office staff and engineer were polite, helpful and provided excellent customer service.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Pat Ford
Verified Buyer
“engineer had to come 3 times. Call out charge was as stated and I was informed price of parts before going ahead. Engineer was helpful, polite and very efficient.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Anonymous
Verified Buyer
“Excellent response to enquiry and also excellent communication re two visit to my property and the engineer was prompt and efficient”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Eileen Manning
Verified Buyer
“The engineer was prompt and knowledgeable and fixed my hob”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Alan Pickard
Verified Buyer
“Everything went well Thanks”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Ian Barker
Verified Buyer
“The heating element in the oven needed replacing. The repair was done quickly and cleanly. I would definitely recommend using this firm for oven repairs etc.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Caroline Lewis
Verified Buyer
“Very efficient and very helpful.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Elaine Finch
Verified Buyer
“Very impressed with prompt service on booking a repair visit. Call by phone staff handled very well and helpful.i will recommend you to friends if they have problems with their kitchen appliances. Thank you very much”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Susan QUINN
Verified Buyer
“Fast response. Professional and knowledgeable engineer. Will use again.”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Anonymous
Verified Buyer
“Excellent prompt and efficient service with very good communications throughout. Would use again without hesitation”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Anonymous
Verified Buyer
“Excellent work”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
Nicola Fletcher
Verified Buyer
“Very prompt and efficient service with a smile and a call out/ labour charge that doesn’t break the bank. Thank you”
Helpful Report
Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended. If we can help again in the future, please feel free to get in touch. Kind Regards, NAC Customer Service Team.
NAC Domestic Appliances Ltd is rated 4.8 based on 1,059 reviews
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