My Property Pros Reviews

Name: My Property Pros
Address: 29 The Avenue, Potters Bar, 29 The Avenue, Potters Bar, Hertfordshire
Rating: 4.92

4.9 Rating 3,585 Reviews

99 %

of reviewers recommend My Property Pros

Company Reviews

Metrics

4.9

Based on 3,585 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Husband was home whilst the clean was done and said they were here 5 minutes if that. The windows still have dirt on them”

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Posted 1 year ago

“My goodness me! Our regional guy must not need the work! Quoted me 3 times what I was paying before and my neighbour 4 times as much. My windows were cleaned inside and out to a good standard before and within an hour. £80 for less than an hours work is good going”

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Posted 1 year ago

“Looks good for a first clean. I am very satisfied”

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Posted 1 year ago

“Terrible experience. I worked with them for a short while until lies started to come to light. From the very beginning I was lied to and was sold lie after lie. I was then sold equipment that wasn't there to sell and nearly had it reposes. Stay away future franchisees it isn't worth the BS. Also this website only allows 5 star reviews to be shown so no one will see this one anyway. Isn't that right Karen, and the majority of the reviews aren't even genuine, they are from fake accounts or friends. The "software" they use is so bad that it can be replicated easily and that is what the £23000 start up fee is for. The fee's are set up in such a way that you may as well be paying tax twice. Go it alone they are very snakey. One of the owners Karen's lacky Dave is an insurance underwriter by trade for god sake. Do not trust them.”

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Posted 2 years ago

“Need to be unemployed”

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Posted 2 years ago

“Thank you for doing our windows today but you didn’t do the bi folding doors at the back cliveabbott@me.com”

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Posted 2 years ago

“It’s just water! Here is email to the company, it’s a sufficient review. 'Hello, I recently spoke with one of your colleagues regarding a set of windows they would be cleaning at Century Wharf Cardiff Bay, John R. I asked if my property 3 below would be impacted and would my beige fabric privacy screens be impacted at all. I was assured there would be no impact whatsoever everything was perfectly fine. I wake up this morning and find my entire balcony is saturated. All my soft finishes are soaked and a £200 pair of linen curtains is saturated by this dirty water. Your John’s answer was ‘it’s only water’. It’s only dirty water John. And I am not happy because you told me they would not be a problem. My windows are filthy as a result, I keep mine clean and they need redoing. I should imagine all the windows between mine and those John cleaned need redoing. Please advise, thank you.'”

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Posted 2 years ago

“Thank you for your usual reliable and courteous service.”

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Posted 3 years ago

“Thanks so much for cleaning my windows,very pleased and a lovely polite service thanks again Peter xx”

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Posted 3 years ago

“Original cleaner due to come at 7.45am did not show up, nor did he call to let me know that he was not coming that day. An alternative cleaner was booked in for the following week, and I had to take more time off to allow him access. The gutters were supposed to be cleaned since last October 2017, but only going to be done in February, very poor service.”

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Posted 7 years ago

Hello, Your review was sent anonymously so I can not look into this. I'm so sorry that you had a bad experience. Regarding a no show, that's not good and something we would take very seriously as they should at least call to let you know. Unfortunately, we have not been able to clear gutters recently due to low temperatures in the area since December 2017 (water in the gutters is frozen & when extremely cold, plastic gutters are so easily broken) If you would like to contact me privately by sending an email to bookings@mywindowcleaner.co.uk I shall ensure that we put something in place to compensate you for the experience you had & then undertake training with the operative who let you down so that doesn't happen again. Kind regards, Karen Prewer My Window Cleaner

Posted 7 years ago

My Property Pros is rated 4.9 based on 3,585 reviews