Panda London Reviews

Name: Panda London
Rating: 4.85

4.9 Rating 8,013 Reviews

97 %

of reviewers recommend Panda London

4.9

Based on 8,013 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 30th October 2024

K Deam

Panda London 5 star review on 26th August 2024

P Atkinson

Panda London 5 star review on 30th July 2024

Panda London 5 star review on 13th May 2024

K Tomova

Panda London 5 star review on 28th April 2024

G Price

106

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is a very good product. The delivery was super quick and we are delighted to have a 10 year guarantee.”

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“Great product”

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“Very good customer service with prompt delivery”

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Hello, Thank you for your feedback! We strive to provide both exceptional customer service and prompt delivery to ensure a smooth experience from start to finish. Sweet dreams, Panda Team

“Good fast service.”

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“Perfect product”

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“good good good”

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“Very easy ordering system with free next day delivery.”

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Hi Kevin, Thank you for the review! We're thrilled you found ordering a Panda product a breeze! Free next-day delivery is just one way we try to make getting a good night's sleep as easy as possible. Sweet dreams, Panda Team

“Good product”

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“Fast delivery. Just waiting to try once it expands. Feels very comfortable.”

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“Mattress topper delivered yesterday and it’s already so cozy !”

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Hello there, Thank you for your review! That sounds fantastic! We're so happy you're already enjoying cozy comfort with your new Panda topper. Sweet dreams, Panda Team

“Was sent matress topper as birthday gift, very pleased with it.”

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“Arrived safely and well package, easy to follow instructions. Leaving topper out to expand. Very comfortable and enjoying good night sleeps.”

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“As soon as I put it on my bed I knew it would make a difference. Soft to touch, stops the bones from aching.”

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Hi Donna, Thank you for the review! We love that you felt the difference right away! A soft touch and pressure relief for achy bones - that's what Panda products are all about. Sweet dreams, Panda Team

“Very comfortable”

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“Product is amazing....like a marshmallow, but you do not 9verheat. Definitely recommend.”

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“Fast delivery. Excellent product; very comfortable.”

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“The website and telephone help-line were both good to excellent, so was the quick arrival of the mattress topper. It solved the problem of a new too-firm mattress as I needed it to. However I should have been glad to get something with a bit more resistance although the video demonstration was the give-away; I found it hard to believe that anyone would want anything so squishy. Having since read the cleaning instructions, which are a bit daunting, as well as wanting more resistance I have now introduced a double cotton duvet cover between the topper and my sheet and that works pretty well, well enough for me not to return the topper. In due course, when the mattress beds in properly, I am hoping to do without the topper at all. I find it comfortable in warmer weather.”

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“Transitioning from a standard memory foam pillow to a panda memory foam pillow was abit hard as it went from sturdy to very soft but it’s been a week and I’m getting used to it now! Very nice sleep and neck feels good too.”

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Hello there, Thank you for the feedback! We understand the adjustment period for switching from a firm to a soft pillow! It's great to hear you're getting used to your Panda pillow and enjoying comfortable sleep with good neck support. Sweet dreams, Panda Team

“Will let you know when I have slept on my new Topper but so far no problems”

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“Wow what a difference this topper has made, feels like your sleeping on a cloud 💤”

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Hi Scott, Thank you for this lovely review! We're thrilled to hear your Panda topper feels like sleeping on a cloud! A comfortable and luxurious sleep experience is what we strive for. Sweet dreams, Panda Team

Panda London is rated 4.9 based on 8,013 reviews