Panda London Reviews

Name: Panda London
Rating: 4.85

4.9 Rating 8,528 Reviews

97 %

of reviewers recommend Panda London

4.9

Based on 8,528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 5th March 2025

M Mawson

Panda London 5 star review on 11th January 2025

H Blades

B Radomska

Panda London 5 star review on 30th October 2024

K Deam

112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After months of disturbed sleep due to back pain and morning aches this topper has changed my life. I sleep soundly and wake up with no pain. It’s exactly as described and exceeded my expectations. Speedy delivery, well worth the price.”

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“looks very good and well made so far quality product”

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“Bought my first memory foam pillow from Panda. I was disappointed as it was too hard and didn't help my sleep at all. I then contacted Panda to return the product. They promptly replied and offered to change to a softer pillow. The return of the product and delivery of the new pillow was very smooth and fast. I have had my new softer Panda pillow for 3 months and love it. I would not sleep on anything else. I was very impressed with their prompt and professional customer service. The only criticism is that they should advertise the softer version of their pillows. It wasn't on their website. Other than that, I think they are a highly reputable company.”

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“Really improved my quality of sleep and helped revive a mattress that has seen better days”

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“Excellent delivery service. Only had the topper 1 night but it seems very comfortable”

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“Only been using this mattress topper for two weeks but so pleased with it and the quality is so good. Would highly recommend.”

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“We ordered the double topper at a Xmas special price, and it arrived the following day with DPD. Fabulous customer service and delivery for Xmas. We now start the 30day trial. We would highly recommend Panda .”

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“Registration guarantee very easy. Purchased for spare room that my young grandson sleeps in, he has slept over twice . Very pleased to say he notice his bed was very different , had a wonderful sleep, very comfortable.”

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“Have had our mattress topper for a week now and we sleep so much better. It is comfortable, fits the bed perfectly and we are very happy. I already have the Panda pillow, which I also love. (Only problem was the DPD delivery - wish they used an alternate company for deliveries)”

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“2nd 5* review....been sometime now using my pillow and topper and can honestly say it has made a difference with my sleep. No more neck pain. Have recommended to family and friends. Love pillow so much it goes with me if I am away from home. (#TRAVELLING PANDA). Great customer service too.”

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“Delighted with the Mattress Topper! We have only recently bought the pillows and they are going to take some time to adjust to. Initially, they feel very hard but we are hoping that in time we will get used to the different feel and position. My husband found once he has managed to get to sleep, he has a deep sleep, I believe my realignment is going to take more time, but it is still early days in relation to having them.”

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“I ordered the topper over the phone from Panda (not via the web site) The service from Jonathan was excellent - advised on product The order was delivered within 2 days . I have yet to try the topper out - it is still getting into shape ! For information - The Web page for registering the product as listed on the documentation received referred to www.Pandalondon.com? this was not recognised. WWW.pandaalife.com allowed me to register”

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“So far really happy with our new Panda mattress topper,”

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“Good quality and service”

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“I had purchased a new expensive mattress but it was too firm. The Panda topper has made it 100% comfortable”

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“Delivery was so quick. Everything is of great quality.”

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“I have slept on one night so far so good, thank you it was a king size and it fits, all the other ones I have had just split after 6to12 months, at least the Panda has 10 years Guarantee which makes you feel my confident about the product”

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“Order promptly dispatched. Too early to say if it is comfortable and helps with back issues. However online reviews are very good”

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“The pillow is very comfortable and there is nice fresh feeling to it. I had to contact Customer Service, they responded imidiately and provided quick and easy resolution.”

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“So far just looking into the item and hope to have a good sleep tonight”

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Panda London is rated 4.9 based on 8,528 reviews