Panda London Reviews

Name: Panda London
Rating: 4.85

4.9 Rating 8,284 Reviews

97 %

of reviewers recommend Panda London

4.9

Based on 8,284 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 11th January 2025

H Blades

B Radomska

Panda London 5 star review on 30th October 2024

K Deam

Panda London 5 star review on 26th August 2024

P Atkinson

Panda London 5 star review on 30th July 2024

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So comfortable! Best night sleep in ages”

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“Great product. Just bought our third one.”

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“Good one..”

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“so comfy, cool yet warm, very pleased with my purchase. I'll be looking at pillows next. Thanks.”

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“My husband had a hip replacement after a fall and was struggling to get comfortable in bed even 8 months later, this topper is a game changer, he sleeps so well now. I've got one and I knew he would love it. Job done!”

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Hello Stephanie, Thank you for your review! We're so glad to hear that! It's wonderful to know that our topper has made such a positive difference in your husband's comfort and sleep quality, especially after his hip replacement. Sweet dreams, Panda Team

“Review requested automatically when registering online for your guarantee. No idea whether the product is good yet as only received it today. Can’t see a way to get around this on the website. I am sure the product will be great.”

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“Fantastic purchased 2 of these mattress toppers and cannot believe the difference they have made.”

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“Only just got these toppers for my children and I’m already in love, they feel like you’re sleeping on a cloud Samira”

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Hello Samira, That's wonderful to hear! We're so glad your children are enjoying their new toppers. It's great to know they're sleeping soundly and comfortably. Sweet dreams, Panda Team

“Very comfortable”

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“Product as described. Customer pleased with quick delivery”

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“Excellent customer experience from ordering to receipt of my bamboo memory foam mattress topper. The topper settled well after being left for 16hrs as recommended, though it was difficult waiting 😀. I've only been using it for 2 nights and it is blissfully comfortable, with fabulous support for me as a side sleeper and I have had far less pain from my arthritis already. I would definitely recommend Panda London, 5* service and excellent customer service with a free 10 year warranty as the cherry on the top.”

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Hello, Thank you for your wonderful review! We're thrilled to hear about your positive experience with our customer service and the quick delivery of your bamboo memory foam mattress topper. We're also delighted that the topper has already made a significant difference in your sleep quality and alleviated your arthritis pain. Sweet dreams, Panda Team

“I bought the mattress topper for my daughter's uncomfortable bed and she had the best night's sleep ever last night.”

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“Have not used the Topper as it has just arrived. Impressed with speedy delivery”

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“Great delivery, haven't tried product yet”

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Hello, Thank you for your review! We're glad to hear about the quick delivery. We hope you enjoy the product once you've had a chance to try it out. Sweet dreams, Panda Team

“First delivery, easy to unfold”

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“Have purchased a Bamboo mattress topper previously from Panda, and found it to be a great product. Ordered another mattress topper via internet again, still a great price and very quick delivery.”

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Hello Angela, Thank you for your review! We're thrilled to hear that you're a returning customer and equally satisfied with your second mattress topper. We appreciate your continued trust in our products and service. Sweet dreams, Panda Team

“pillow recommended by Which? and also neighbour. Waiting for my daughter to return for Christmas. I shall listen to her response when she puts her head on the pillow for the first time !!”

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“Brought a mattress topper ,so soft and comfortable, I would highly recommend.”

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“I am very pleased with the topper. I have yet to use it, as it is for my camper van. It was highly recommended by fellow campers. I had no hesitation in ordering it as I have previously ordered a mattress cover from panda which I am delighted with.”

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Hello Sienna, Thank you for your review! We're thrilled to hear that you're excited to use our topper in your camper van, based on the recommendations of fellow campers and your positive experience with our mattress cover. We look forward to hearing about your experiences with the topper in your van. Sweet dreams, Panda Team

“I had an issue with my memory foam topper and although in the end I decided not to go through the return & replacement process the lady I spoke to on the phone was very kind and helpful. It's reassuring to know there are options if you're not 100% happy with your order. I've now registered the topper for my 10 year guarantee and looking forward to getting the memory foam pillows as well!”

Helpful Report

Panda London is rated 4.9 based on 8,284 reviews