Panda London Reviews

Name: Panda London
Rating: 4.85

4.9 Rating 8,320 Reviews

97 %

of reviewers recommend Panda London

4.9

Based on 8,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very smooth buying and delivery”

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“Improved back ache”

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“Very happy with theTopper I ordered. It arrived on the date given! Great to sleep on, hoping it will help my back problem!”

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“Great product”

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“Pillow too hard for my neck. Been 6 working days and no email yet on how to return when they said 48 hours to expect a phone call on how to return. Not great service.”

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Thank you for your feedback and we sincerely apologise for the inconvenience. Our Calls Team is available Monday - Friday 9 am to 5 pm. We have noticed that you filled out the returns form for your Hybrid Pillow on June 23rd, one of our team members replied to your request on the same June 23rd (we haven’t received any communication from you prior to this). Can we kindly check with you if our reply has landed in your spam folder? We are happy to help you with the return process. Alternatively, please feel free to call us at 0208 935 5380 Mon-Fri, 9 am to 5 pm. Looking forward to hearing from you. Panda Team.

“Just got this today looking forward to using it xx”

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“Great item, really quick delivery”

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“So easy to order and have delivered without undue delay. Lovely products, well presented in their panda bamboo bag for life.”

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“Lovely mattress topper, wanted a firmer topper very comfortable when you have back issues. This is my second purchase. Also cover easy to remove to wash and fits well again after removal. Quick delivery good service, Recommend.”

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“Amazing product and support.”

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“So very comfortable, no matter the room temperature.”

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“Great product lovely soft and comfy Very fast delivery Very well wrapped Definitely recommended”

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“Arrived on time, very well packed and easy to handle. Extremely please so far”

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“Fast delivery”

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“At last a comfortable night's sleep”

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“I NEVER leave reviews but felt completely compelled to on this ocassion. Throughout my whole life I have suffered from sensory issues and these particularly affect me with pillows and sleep. If my pillow has even 1 little lump or if it doesn't feel completely even on my head I can't sleep and will spend hours trying to get comfortable. I have tried loads of different brands / types of pillows and often they will start well but within a couple of days my sensory issues come back. I have now had this Panda pillow for just over a week and I have slept perfectly every single night. For the first time in my life I haven't had to spend hours tossing and turning and punching my pillow to try and rearrange the lumps. I probably sound dramatic but I cannot express how much this pillow has improved my life. The fact it also has a 10 year guarantee is very promising and I can imagine using only Panda pillows for the rest of my life. If you suffer from sensory issues / autism / just need a good nights sleep, ORDER THIS PILLOW!!!!”

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“Good product”

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“Well packaged. Have used the pillow for one night and it was a revelation. Weather hot and humid but for the first time in weeks a pillow which stayed cool and comfortable throughout.”

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“Next day delivery. Haven’t tried it yet as have to wait 12-16 hours to plump up but it looks and feels luxurious and good quality.”

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“Delivered within 24 hours! Not yet had time to assess the mattress yet but looks and feels superb!”

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Panda London is rated 4.9 based on 8,320 reviews