Panda London Reviews

Name: Panda London
Rating: 4.85

4.9 Rating 8,288 Reviews

97 %

of reviewers recommend Panda London

4.9

Based on 8,288 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 11th January 2025

H Blades

B Radomska

Panda London 5 star review on 30th October 2024

K Deam

Panda London 5 star review on 26th August 2024

P Atkinson

Panda London 5 star review on 30th July 2024

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would and have recommended this to many people. I have permanent nerve damage in my back and leg and this has made an immense difference to a mattress we use at our other property. I have a good mattress at home , but I bought a 2nd topper to enable me to take on our Airbnb travels ..like my little comforter with me 😀 ( some properties have BAD mattresses!) I now know that with the comfort of the Panda topper I can be assured I’ll sleep well, enjoy my break as I should, without the worry of aching, sleepless nights etc. So, thanks for a great product, great price and so easy to clean and look after with care. Very pleased customer. Liz”

Helpful Report

Hello Liz, Thank you for your incredible review! We're thrilled to hear that our topper has made such a significant difference in your sleep quality, especially considering your condition. It's fantastic to know that it's providing the comfort and support you need, allowing you to enjoy your travels without worry. Thank you for your continued support! Sweet dreams, Panda Team

“Just arrived Wednesday ordered Monday! Super fast just waiting on expansion now and hopefully great nights sleep tomorrow”

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“First night of pain free sleep for a long time with mattress topper”

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“So far so good! I have just used it for a couple of days, I need to see it working in the long term but happy so far!”

Helpful Report

Hello, Thank you for your review! We're glad to hear that you're enjoying the topper so far. It's great that you're already noticing positive results after a few days of use. We hope you continue to experience the benefits in the long term. Sweet dreams, Panda Team

“Ordered on line Monday received it Tuesday morning by DPD. Good price and guarantee. Very impressed by company. In a holiday cottage tried to get the make thought it was a dog paw logo but found the correct product on line.”

Helpful Report

“Absolutely fantastic customer service. Evri had - of course - failed to deliver the topper but Panda rearranged delivery and I had the topper the next day thanks to DPD.”

Helpful Report

Hello, Thank you for your review! We're glad to hear that our customer service team was able to resolve the delivery issue promptly and efficiently. It's fantastic that you received the topper the next day thanks to DPD. We appreciate your understanding and patience. Sweet dreams, Panda Team

“Very fast delivery service”

Helpful Report

“Only my first "morning after" using my Panda mattress topper. When I woke up and stretched, it was noticeable that my joints felt much less stiff. I had a supremely comfortable night's sleep, and looking forward to more!”

Helpful Report

Hello Rosemary, Thank you for your review! We're thrilled to hear that you're already experiencing the benefits of using our topper after just one night. It's fantastic to know that it's providing relief for your joints and improving your sleep quality. We hope you continue to enjoy the benefits and wake up feeling refreshed each morning. Sweet dreams, Panda Team

“Having bought mattress toppers before from Panda and been very happy with them I decided to buy them for my other beds. Obviously not the cheapest but the quality stands out above the competition. Delivery was quick and well packaged. Overall very satisfied and happy with m purchase.”

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“Fabulous topper, comfortable and cosy.”

Helpful Report

Hello, Thank you for your review! We're thrilled to hear that you're loving the comfort and coziness of your new topper. Enjoy your restful nights! Sweet dreams, Panda Team

“Very comfortable. Bought the mattress topper, the hybrid pillows and the french bamboo bed linen and extremely happy with the purchase.”

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“Easy to order - fast delivery - excellent product and price (ordering direct was cheaper than Amazon due to offer) very happy customer, would highly recommend.”

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“Great quality at a good price, turned our bed into a comfortable one”

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“Ordering was simple. Delivery was fast and on time. Good amount of product information supplied on the Panda website. On arrival the instructions were plain and simply to follow. Now using and so far so good, has made such a big difference to our sleep pattern. Restful sleep, aches and pains virtually disappeared. Loving it.”

Helpful Report

Hello Ann, Thank you for your review! We're delighted to hear that you found the ordering process straightforward, the delivery was prompt, and the product information was helpful. It's fantastic to know that the topper has made such a positive impact on your sleep quality and alleviated your aches and pains. We hope you continue to enjoy the benefits of using it. Sweet dreams, Panda Team

“Excellent addition to your bed, great nights sleep everytime”

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“Ordered 2 Mattress toppers via Argos. Delivery as quoted within 2 days. Now opened and awaiting a good night sleep.”

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“Very comfortable”

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“Love panda bedding, we used some when we rented a holiday cottage in Cornwall before I got back home I ordered the duvet and on my return brought the pillows, can't recommend highly enough I really want the duvet covers but will have to save up”

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“Quick and fast from ordering and delivery”

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“Lots of straightforward information online, very smooth ordering process, free - and very speedy - delivery. Good price, especially with the introductory offer, which was taken off automatically at checkout - no having to enter a code - making it even better! This is, maybe, a little early to rate the product but, having just put it on the bed, the topper is of a of a weight and 'feel' to make me confident to post five stars. It fits well with the adjustable heavy duty elastic straps working a treat. One small observation - on delivery the box, although properly closed, wasn’t actually sealed, but all was well anyway.”

Helpful Report

Hello Jude, Thank you for your detailed review! We're thrilled to hear that you found our website easy to navigate, the ordering process straightforward, and the delivery prompt and free. We're glad you're pleased with the topper's weight and feel and that the adjustable straps are working well. We appreciate your feedback regarding the packaging. We'll investigate this to ensure that our packaging processes are optimized for secure delivery. Sweet dreams, Panda Team

Panda London is rated 4.9 based on 8,288 reviews