Panda London Reviews

“ wasnt to my liking due to waterproof baking and i wanted one with no plastic, but company gave a quick and hassleless refund ”

“ Unfortunately the topper was lost in transit but Justin sorted this out to ensure I got my refund. ”

“ The topper didn't work for me but Panda were good at communicating and prompt with their refund. ”

“ Customer service n/a. Fair price. Said 5 days delivery, arrived after 2! Returns and refund, n/a. ”

“ The return and refund was quick and easy. ”

“ Resolved immediately with a refund promised for the £8 difference hopefully going back into my account in the next day or so. ”

“ Unfortunately the mattress topper and pillows were not right for us, so decided to return within our thirty day trial period. Great service from Panda; via email and live chat we organised the return of the goods. All was collected by a courier on the agreed day and we received a total refund two days after they had received their products back. Online shopping at its best. ”

“ Ordered a topper direct from Panda and loved it but during the 30 day free trial, saw it considerably cheaper in another store. Contacted Panda and they arranged to collect and refund the original purchase. What brilliant customer service! ”

“ Personally, I think it's unheard of to try pillows out for a full month with the option of returning them for a full refund if your experience isn't 100%. ”

“ Unfortunately, the mattress topper didn't suit my back pain, so I returned it, but the consulting at the time of purchase and the refund were extremely smooth, and I was impressed by the company's response.　Really good company. ”