Panda London Reviews

Name: Panda London
Rating: 4.85

4.9 Rating 8,292 Reviews

97 %

of reviewers recommend Panda London

4.9

Based on 8,292 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

Write Your review

Tell us how Panda London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Panda London 5 star review on 11th January 2025

H Blades

B Radomska

Panda London 5 star review on 30th October 2024

K Deam

Panda London 5 star review on 26th August 2024

P Atkinson

Panda London 5 star review on 30th July 2024

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Panda Bears do not multiply easily, Panda Brand Mattresses, duvets, bedding, Pillows and Undersheets however are multiplying throughout the land, their delightful Panda logo and innovative Hybrid Bamboo products pleasing more and more customers with a perfect nights sleep. My first sight of a real Panda Bear was in London, captivated I wanted to cuddle it but my caring wife dissuaded me and directed towards a large cuddly Panda toy. It was so realistic that, as I carried it around London, folk stopped for photographs and asked how I kept it under control. My first sight of a Panda Mattress Topper was when it arrived within 24hrs of ordering. I felt like a magician opening the box on our bed, the topper just grew and grew as the air returned into the vacuum packed product. Like the toy Panda all those years ago, the topper is very cuddly, a much needed sleeping aid for my wife following total shoulder replacement surgery and awaiting knee and ankle surgery and also for me, a 17 stone former paratrooper. Pillows and two under sheets were then ordered and we are delighted, like real Panda Bears we also are very well satisfied by bamboo. London designed product, great branding and packaging plus excellent speedy tracking and delivery service provided by DPD UK for a mere 1.99p...Thank you Panda London .. A word of caution to prospective buyers, caveat emptor. Deal only direct with panda London and their helpful staff. Some on-line traders have very suspicious pricing notes, I would respectfully suggest that you avoid them and talk to the genuine Panda.”

Helpful Report

Hello Alan, Thank you for your detailed review! We’re delighted to hear that our products have exceeded your expectations and provided the comfort and support you need. It’s wonderful to know that our branding and packaging have also made a positive impression. We appreciate your kind words about our customer service and the speedy delivery provided by DPD UK. We’re committed to providing a seamless shopping experience for all our customers. Sweet dreams, Panda Team

“Purchased a king size a year ago so pleased with it the best topper ever had So decided to purchase for our two single beds so bought 2”

Helpful Report

“Shipping and delivery fine. After first night both of us thought the topper was excellent for support and comfort though, I found it noticeably warmer. Have to see if that turns you to be a problem.”

Helpful Report

“The company delivered my mattress topper and pillow sooner than expected. The quality is very high and I have had the best sleep since using their products.”

Helpful Report

Hello, Thank you for your review! We're thrilled to hear that you're enjoying the quality of our products and that the delivery was earlier than expected. We're glad to know that our products have made a positive impact on your sleep quality. Sweet dreams, Panda Team

“Will use first time tonight. Looks and feels amazing.”

Helpful Report

“Xcellant delivery time and product.”

Helpful Report

“So far so good. Very comfortable”

Helpful Report

“Very quick delivery. I have a panda topper which is excellent. So hopefully the pillow will be just as good”

Helpful Report

“We love Panda products…. Have a mattress & pillows, best ever!! Wouldn’t change to any other make. Highly recommend ♥️”

Helpful Report

“Customer service faultless - was unsure which pillow to purchase and left a message on the customer service number and received a call shortly afterwards who quickly guided me into which pillow was best suited to me - The Hybrid Bamboo Pillow. Wow, what a difference this pillow has made. It offers the right amount of support, and I'm no longer waking up at night to puff the pillow like I used to with my old pillows. I'm getting a more meaningful sleep as reported by my Garmin watch stats and at last my body battery is at 100% when I wake up, feeling refreshed to start the day. Superb purchase!”

Helpful Report

“It's to early to give product review, however ordering and delivery were all good. Maybe you should not ask for a product review until near the end of the 30 day trial.”

Helpful Report

“just bought this panda topper and it is gorgeously soft supportive and very comfortable would buy another soon”

Helpful Report

“Easy to order, fast delivery. Haven't slept on the topper yet, it is expanding as I write, but am hoping to get a good night's sleep later 🤞”

Helpful Report

“From ordering to dilivery excellent service”

Helpful Report

“Haven't used it yet, but looks good quality, I'll update later if possible,”

Helpful Report

“Just received topper, not slept on it yet but it feels very comfortable to sit and lay on. Slight glitch with delivery but it was sorted out super quick and staff couldn't be more helpful. Looking forward to a good night’s sleep tonight.”

Helpful Report

“Ordered online from PandaLondon.com. Arrived amazing quickly and within 24hours we were ready to get "comfy"! The Mattress topper arrived in the cutest box; opening the topper was easy (and with 100% recycled plastic) and was easy to secure to the bed. The instructions are super easy to follow, and although when first opening the topper it had a "crease" down the middle and looked flat ... but with the first 4 hours the topper had "poofed up" and the fold started to dissipate. By bed time (2 hours later), sheet and bedding back on and it was an amazing ight sleep. My lo didn't sweat at all, he's usually a very hot sleeper and he was sweat-free all night and slept all night through! (So the entire household had a great night sleep) This was the first night; but the quality of the topper can be felt and with a 10yr guarantee I believe we should have many more good nights!”

Helpful Report

“easy to order. quick to deliver. helpful on the phone. excellent service. thankyou.”

Helpful Report

“Excellent online ordering experience, quick delivery, quality products”

Helpful Report

“Fast delivery and excellent product, we bought the pillow first and now bought the topper, kids love it”

Helpful Report

Panda London is rated 4.9 based on 8,292 reviews