Panda London Reviews

Name: Panda London
Rating: 4.85

4.9 Rating 8,508 Reviews

97 %

of reviewers recommend Panda London

4.9

Based on 8,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 11th January 2025

H Blades

B Radomska

Panda London 5 star review on 30th October 2024

K Deam

Panda London 5 star review on 26th August 2024

P Atkinson

Panda London 5 star review on 30th July 2024

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very comfortable, gives good support, sleep has been much improved since using the topper. Panda also give excellent customer service.”

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“Unbelievable comfort ,perfect,thank you”

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“The mattress topper is comfortable but honestly not worth the hassle of changing the cover that comes with it. Trying to put the cover back on the foam after a wash requires a degree in engineering, if you don't fit it in exactly as it's meant to go then the topper will fold in on itself within the sheet. To get it to fit is a nightmare as the foam is quite tacky and sticks to the sheet. Took my wife and I a good 20 minutes to get it right. Honestly if we were still in the 30 day trial period I'd be sending it back.”

Helpful Report

Thank you for our review and we're very sorry to hear this has been experience. The Topper Cover should unzip 3/4 of the way to help secure it back to the Topper itself so if this isn't the case with yours, please don't hesitate to reach out to us so we can replace it. Sweet Dreams, Panda Team.

“Great to sleep on. Delivery was excellent. Arrived on day and time as agreed. Communication was excellent.”

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“Duvet covers purchased following the purchase of the Panda duvet. Lovely and luxurious bedding.”

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“Wow best nights sleep in ages free from pain”

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“Wow ! Ordered my Panda Topper and Pillow on the Friday, notified it would be delivered on the Monday (as I didn't pay for early delivery) and it arrived the very next day, just 24 hours later and at the time specified by prior notification. Thanks Panda ! I am now in the 30 day trial period and can already feel the difference after two nights !”

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“very nice pillow”

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“This is truly a great item, it does exactly what it say on the tin, conformable and temperature control, great quality. It's like having a new mattress all together at a very affordable price. I bought this for our double bed and our son single bed, I definitely recommend this product.”

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“Can't believe the difference the mattress topper has made to my quality of sleep.”

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“I was able to get out of bed with a spring in my step, not hunched over and needing a 15 minute stretch ….. heaven 🫶🏻”

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“Received my double memory foam mattress topper yesterday to replace my old 1 that had seen better days (not from panda london) had a lovely nights sleep, super comfy”

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“I have had my Panda topper for over 4 months now and it is the best without doubt. I could not imagine sleeping without it. So comfortable on top of my 2000 spring mattress which was showing it's age with a few lumps and bumps but not any more 5 star plus.”

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“I ordered the super king-size mattress topper 1st nights sleep I feel like a new person I was comfy only woke once instead of the 20 times normally with back ache and my partner agrees and that never happens Ordered it 11am on Thursday it arrived 10am Friday amazing service I'm thinking of buying the duvet next Thanks Panda”

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“An excellent product.”

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“excellent product easy to order and good customer service”

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“Happy with my product best ever”

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“Excellent customer service, amazing matress topper, we use on our campervan rock and roll bed. Super comfy. Quick delivery.”

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“I brought the panda London pillow online for my partner as he wanted a memory foam pillow like the one I have for myself that’s a different brand. All I can say is I wish I also brought one for myself too. It’s so comfortable and super soft. He can’t wait to see how much it will help his sleep. Also very impressed with the packaging and the fact that everything is eco friendly and the panda detail is super cute 🐼”

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“Excellent customer service pleasure to do business with.”

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Panda London is rated 4.9 based on 8,508 reviews