Panda London Reviews

Name: Panda London
Rating: 4.85

4.9 Rating 8,536 Reviews

97 %

of reviewers recommend Panda London

4.9

Based on 8,536 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

Write Your review

Tell us how Panda London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Panda London 5 star review on 5th March 2025

M Mawson

Panda London 5 star review on 11th January 2025

H Blades

B Radomska

Panda London 5 star review on 30th October 2024

K Deam

112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the moment I decided to give Panda London a try everything about the experience for me was spot on. I felt I was dealing with a company and product that wanted to be the best. Even before I bought, in my case, pillows I used their chat facility to put my questions to them before committing. They were very reassuring. Personally, I think it's unheard of to try pillows out for a full month with the option of returning them for a full refund if your experience isn't 100%. That, to me, is proof of how confident that they are that your experience of their product is going to be A1. So far, they're great pillows, and how often do you come across a product that's guaranteed for 10 years?! Without doubt I would recommend this company and their products. I will be purchasing duvet covers etc., from them in the near future, and bamboo, don't forget, is a sustainable product for our planet 🤗”

Helpful Report

“This pillow is great. I didn't realise I was tensing my neck so much when I slept until I got this pillow and have had much better nights sleep. The packaging it arrives in is completely recyclable / biodegradable and the pattern of the panda is very cute. Would recommend.”

Helpful Report

“Very Happy with Double Mattress Topper - Would buy again After reading the reviews I decided to give the Panda London Mattress Topper a go. I have long term, ongoing chronic lower back pain. The mattress topper is super comfortable, of which I described as like ‘sleeping on a cloud’. The topper supports the curvature of my back and neck. I sleep on back, front and side, and was comfortable on all. It hasn’t got rid of my back pain, but I am much more comfortable and sleep much better. My partner is also happy with the Panda London Mattress Topper. A final note, my mattress is relatively firm and so the topper compliments this. As I noticed in one review, putting a memory foam mattress topper on an already SOFT mattress will more than likely not change anything for you as the soft mattress you have is probably already offering the support. And if this is not comfortable, I would GUESS that you need to look into a firmer mattress?”

Helpful Report

“Very comfortable mattress topper and pillows. Has made such a difference to our bed. Planning purchasing another topper for our caravan.”

Helpful Report

“Just purchased the topper and had our first night which was pure bliss”

Helpful Report

“Naught in store so no customer service item well packed”

Helpful Report

“The toppers are very good bought one last week we where so pleased with it that we bought another one yesterday for the spare bedroom....”

Helpful Report

“I’m having neck and back problems at the moment, my osteopath recommended I look into changing things like my pillow as I have a tendency to sleep in an awkward position. My pillow arrived within two days of ordering. It’s very comfortable, and has replaced the two pillows I used to sleep on. I’ve not noticed any improvement yet, but it’s only been a few days. At £45 it’s not the cheapest out there, nor is it the most expensive, but buying this also does good for pandas and the environment, and that’s a win win in my book.”

Helpful Report

“Just bought it yesterday got to see how it goes but had a better night sleep as a side sleeper I thought it may have been a bit low but seems ok”

Helpful Report

“Haven't tried yet as just purchased but looks very good.”

Helpful Report

“Great service before purchasing my pillow. I spoke to a customer service guy about returns and refunds he was very helpful.”

Helpful Report

“had a wonderful nights sleep”

Helpful Report

“I have been suffering with neck pain and headaches on waking for some time. After a particularly bad night, during which the pain woke me in the early hours, I decided enough was enough. A relative recommended the panda pillow to me and I am so glad I purchased one. I had such a good nights sleep and my neck and head pain was almost non existent. I just wish I’d purchased a panda pillow sooner. I am one very satisfied customer. Thank you.”

Helpful Report

“Nice pillows comfortable”

Helpful Report

“delivery was so fast got it in 2 days and the topper is great”

Helpful Report

“Excellent Product and Service”

Helpful Report

“We have purchased pillows, a mattress topper and now a duvet, all of which we are very very happy with. All products are excellent quality and value for money”

Helpful Report

“Got it for my son for Uni. Prompt delivery.”

Helpful Report

“Fabulous product has transformed our bed so much, sleeping so much better.”

Helpful Report

“Ordered through Amazon - sent by Panda but didn't arrive (presume damaged by carriers)! Reported to Panda who sent replacement next day. Left for a couple of days to reshape - there was no smell. Great on the bed and enjoying great nights sleep.”

Helpful Report

Panda London is rated 4.9 based on 8,536 reviews