Panda London Reviews

Name: Panda London
Rating: 4.85

4.9 Rating 8,307 Reviews

97 %

of reviewers recommend Panda London

4.9

Based on 8,307 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It wear 2 days late it arived on the 15th friday .lade it out on the spare bed tull monday 18th . Slept on it from then and up tull now its been Exsalant”

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“Lovely product. Really improved my sleeping and I am very happy with it. Totally worth it.”

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“I've had my Panda topper for a few year's, it is the only thing that allow's me to sleep without hip pain. Spent endless amounts of money trying to find a comfortable mattress which doesn't seem to exist!”

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“At the moment I will give it a 5 star, but I have not had it long, so will see how it goes, it was very quick fro ordering it to having received it 3 day’s that was fantastic, thank you”

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“So comfortable! Definitely recommend. Quick delivery and great packaging”

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“Update: After posting this review I was thankfully called by Callan from Panda, who got right to work to make this right and was able to organise the correct collection 2 days later, right before the holidays. The experience was disappointing but they did make it right in the end so I've updated the review accordingly from 1 to 3. Thank you. After liking their pillows, I ordered the Panda Hybrid Bamboo Mattress last month as we needed a new one we were quite excited. We were disappointed however to find that it was much firmer than expected going by the description. That was fine though as that's the way online purchases can work, and there is the 100 night guarantee, so we asked to return and ordered a mattress from another company. This was actioned and we waited for the courier but this is where everything sadly went south. After selecting a date with the courier, which was almost 2 weeks later, they finally called on the day to say they were coming to deliver our "new mattress". Confused we clarified this was a return but no the courier somehow had another Panda mattress to deliver to us and wouldn't be able to take away the one we already have due to not "having the slips". They washed their hands of it and cancelled the delivery so I've now been left with a heavy king size mattress that I've had to move myself since our new one is coming and will no doubt be stuck with over the whole holiday season now. I've tried to contact Panda today to try and rectify the situation ASAP as there's no place for this massive mattress but I've got no response via email hours later and their phone line just goes to voicemail extension "1001". A very disappointing experience. I won't be buying from Panda again.”

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“Amazing quality”

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“Really pleased with my topper So comfy Would of been nice to have an extra cover when one is being washed”

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“Wow. Best nights sleep in a very long time and no bad back when woke up. It seems to keep me warmer (always cold) and my partner cooler (always hot!). Amazing”

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“Great mattress topper, made such a difference to my bed!”

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“Quality product”

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“Customer service and delivery were very quick, thank you.”

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“Transformed my sleep.”

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“Early days but so far I am enjoying my mattress topper and hybrid pillow. Excellent service”

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“Very well made and comfortable to lay your head on, very good delivery time.”

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“Absolutely in love with my panda king topper! I had heard great things but I have slept like a baby ever since it arrived 3 days ago. I have an arthritic knee and always wakened in pain but since using my topper I waken pain free. It is extremely soft and so comfortable and I can lie on my side and rest my knee and not feel pain anymore. I don’t want to get out of bed in the mornings! Would definitely recommend this topper. 10/10 Panda!”

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“So comfy! Like squishmallow comfy and really supportive. I am a back sleeper and slept so sound, stopped me from rolling onto my side all night.”

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“I have been a physio for 30 years and I rarely write reviews. The mattress topper is an excellent product and if you are a side sleeper with shoulder issues YOU NEED this !! Well done Panda”

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“Quick prompt delivery, fab mattress topper”

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“prompt delivery . I was sceptical about the claims made but it has certainly has improved my quality of sleep , worth the investment.”

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Panda London is rated 4.9 based on 8,307 reviews