Panda London Reviews

Name: Panda London
Rating: 4.85

4.9 Rating 8,522 Reviews

97 %

of reviewers recommend Panda London

4.9

Based on 8,522 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 5th March 2025

M Mawson

Panda London 5 star review on 11th January 2025

H Blades

B Radomska

Panda London 5 star review on 30th October 2024

K Deam

112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Early days, but already makes my bed feel more cozy. Choose this topper due to fairly good reviews and price. Lets hope it lives up to all the promises.”

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“After receiving our mattress topper we had the best nights sleep in over six years. The matttress topper is comfortable and moulds to your body. Excellent product.”

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“Still getting use to it We both get warm from the heat produced by the foam, just have to get used to it.”

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“I bought a Dormeo memory plus mattress to replace the old pocket sprung mattress and memory foam topper which were both sagging, the original sprung base was in good condition. The Dormeo mattress only swelled to 15 cm depth and was a bit low and firm for me, so I got the Panda mattress topper (via Dunelm where the previous (not Panda) one had come from). The 2 items together worked out cheaper than buying one of the other recommended mattresses like Emma, Nectar or Simba which I could not afford. I am very pleased with my Panda. Delivery was quick, it came in eco-friendly packaging and was easy to put on the bed (with help, as I have some arthritis in hands). It swelled up to correct size very quickly and the slight plasticky smell was gone by the next day. A few years ago I had hip replacement and significant spinal surgery but still have aches and pains. From day one I slept much better as the Panda gave that much needed layer of comfort and depth of support to the mattress. I leave the duvet and pillow off every morning for a few hours to help it recover and air, though it immediately comes back to shape after I get up. I am a back or side sleeper and both positions are very comfortable and I am not tossing and turning like I did before. I need to have a pillow under or between my knees depending if on back or side, because of my back, and I used to end up in a right tangle in the mornings but am sleeping much better with the Panda and the pillow stays in situ as I am not moving about so much. I am fairly light weight at just over 9st and it is perfect for me. It does not get too warm, but is a comfortable temperature. I highly recommend and also reassured with the 10 year warranty.”

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“Very comfortable”

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“Very pleased with the Panda mattress topper, has allieviated a lot of aches and pains.”

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“The difference is amazing. My mattress is medium to firm, but feels more firm and sometimes waking a little ache, but the topper just makes a vast difference even after the first night. Definitely recommend”

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“This is the best topper I have ever bought. It fits the bed correctly, does not move about and is super comfortable. It a 10/10 product.”

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“Excellent”

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“Very good product and fast delivery”

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“Very comfortable pillow not too hard but not soft. I purchased from Costco and was a reasonable price for the item.”

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“All good so far. Only just received the mattress topper, so a bit early to give an accurate review. Very helpful customer service. Looking forward to sleeping on it.”

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“Ordered the mattresses topper. Am pleased with it so far. Husband found our bed mattress too hard and was getting a stiff neck / back. The mattress has resolved it so far.”

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“Excellent product and super fast delivery. It is much cheaper than other top selling products and comes with a washable cover. Cannot fault it and excellent value for money. Thank you so much”

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“Great price worth every penny for a good nights sleep”

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“So comfy! Transformed my bed.”

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“Best night sleep ever”

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“Unfortunately the mattress topper and pillows were not right for us, so decided to return within our thirty day trial period. Great service from Panda; via email and live chat we organised the return of the goods. All was collected by a courier on the agreed day and we received a total refund two days after they had received their products back. Online shopping at its best.”