Panda London Reviews

Name: Panda London
Rating: 4.85

4.9 Rating 8,528 Reviews

97 %

of reviewers recommend Panda London

4.9

Based on 8,528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 5th March 2025

M Mawson

Panda London 5 star review on 11th January 2025

H Blades

B Radomska

Panda London 5 star review on 30th October 2024

K Deam

112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Give the bamboo bedding one star because can't give it any less. Ordered grey and antique pink sets and fitted sheets, and the pink was nearer bronze. The fitting for the king size quilt cover was at least 10cm too large and made the bed look very scruffy as nothing fitted. Would have returned everything if I'd known about the 30 day return policy, however we bought it in september and by the time we opened it we had passed the thirty day cut-off. It is also very cold when getting into bed in winter, could not let my wife near the review as she would have been far ruder about the product. Shame really as we are very satisfied with our 2 mattress toppers and pillows.”

Helpful Report

Thank you for your feedback Steve and we're sorry to hear this has been your experience with our Bamboo Bedding. The Duvet Cover shrinks by up to 5% so we have accounted for this during our design process to ensure it fits perfectly with the Duvet - we want to reassure you this will change after a few washes. If this does not, we are of course here for you to help with this. Although this is outside of our 30 Night Trial, we are going to reach out to you and have a conversation with you about your experience - something we truly value.

“Excellent product, price and delivery.”

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“A Superb Topper Great Comfort and superbly Made”

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“Found the Topper very comfortable from first night and still the same after a week of use.”

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“I have just bought topper excellent value not on bed yet but looks great”

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“Prompt delivery. Good results. Has made my firm new mattress more comfortable. No more shoulder and hip pain.”

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“I have spent a fortune trying to find a comfortable pillow this is the one. Can’t yet comment on the topper it’s still expanding but looking forward to putting it on tonight.”

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“Very comfortable”

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“Very comfortable”

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“The Panda Cloud duvet is amazing, it's super soft and great for the environment. I find it heavy but surprisingly it's light to sleep under (it really is like a cloud) & super warm. My question to Panda London is, when will you be bringing out a 4.0tog? I'd love to get them for my kids (they find a 10.5tog too hot, even in the winter months)?”

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“Good quality and a lovely long guarantee. It will improve the sleeping experience for my guests.”

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“When I slept on my daughters it was like sleeping in a big marshmellowlovely that's why l have purchase one”

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“Great service and fast delivery. Product feels good quality. Main thing is its very comfy. My bed was a little firm and this has made a big difference.”

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“I love Panda products. And since I have bought one pillow for myself (and it has helped me a lot with my neck problem), I planned to buy it for my partner and children. Now we all have wonderful pillows! I looking forward to ordering the mattress topper soon. Thanks”

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“Ordered the King size mattress topper, needed at least 15 hours to ease out the ridges and creases and smell. The smell went away after a few nights and it's only a hint anyway even on the first night. It did take me a couple of nights to get used to it (as I'm used to sleeping on firm mattress) but my partner absolutely love it with no problem. Absolutely love it, no regrets as long as it's durable. But with such a long warranty hopefully it means it's long lasting too.”

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“Flat sheet is not 100% Bamboo. It is Bamboo Rayon.”

Helpful Report

Thank you for your feedback. Our bamboo textile is made with 100% bamboo which is organically grown in a FSC managed forest and does not use any harmful chemicals in the growing, manufacturing or processing - as certified via Oeko-Tex Standard 100. We mention rayon in our the material details of our product page. We have your contact details and have replied with further information but if there is anything you'd like specific information on, please do let us know and we'd be delighted to help any queries.

“Great quality and comfort”

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“Very pleased with product. Excellent service, arrived day after I ordered it.”

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“Arrived a day earlier than expected. Very cosy, turned my uncomfortable mattress into a soft heavenly experience over night!”

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“Very comfy very good very nice 5 stars”

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Panda London is rated 4.9 based on 8,528 reviews