Panda London Reviews

Name: Panda London
Rating: 4.85

4.9 Rating 8,300 Reviews

97 %

of reviewers recommend Panda London

4.9

Based on 8,300 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 11th January 2025

H Blades

B Radomska

Panda London 5 star review on 30th October 2024

K Deam

Panda London 5 star review on 26th August 2024

P Atkinson

Panda London 5 star review on 30th July 2024

108

Anonymous

Anonymous // 01/01/2019

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“Best night sleep we have had in 10 years”

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“excellent, thank you!”

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“SUPER quick delivery. SOOO comfortable and the best pillow I've ever laid on. Will be investing in the memory foam mattress topper next!”

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Hello there, Thank you for the feedback! That's fantastic to hear! We appreciate you letting us know about the super-speedy delivery and the luxurious comfort of the pillow. No wonder you're already eyeing a Panda memory foam topper – sounds like a recipe for even better sleep! Sweet dreams, Panda Team

“Couldn’t believe how quickly the topper was delivered.Very impressed! Topper fits nicely on the bed and is very comfortable. All in all very satisfied. Money off at Debenhams, next day divert, comfortable bed. What more could one ask for?”

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“This topper has really increased my quality of sleep and improved the comfort of my bed. It does take a few days to fluff up full and the package smell does linger for about a week however lots of air during the day and this wasn't really a problem for me esp. when i just wanted a comfy and good nights sleep. Great value and fab that it comes with a 10 year guarantee.”

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Hello there, Thank you for the feedback! We're thrilled your Panda topper is a sleep game-changer! Improved sleep quality and a more comfortable bed – that's exactly what we aim for. Great value and a 10-year guarantee for peace of mind – that's the Panda promise! Sweet dreams, Panda Team

“I am very happy with the topper”

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“Feels absolutely fantastic and couldn’t wait to try it out as looked forward to a fantastic nights sleep.”

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“I ordered from Argos and delivered direct from your warehouse very promptly. I’ve just fitted it to my bed and had a quick lay down. It feels a lot more comfortable already.”

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“Only just received so cannot comment on comfort of topper but feels good and looking forward to a great night's sleep in our motorhome! Arrived promptly and packaged well. Will update review once we've slept on it !”

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Hello Julie, Thank you for the review! We're excited for you to experience the comfort of your Panda topper on your motorhome adventures! Prompt delivery and secure packaging are essential, and we're happy to hear everything arrived perfectly. Looking forward to your update! Sweet dreams, Panda Team

“I bought the bamboo topper in Costco yesterday and it is so comfortable so very happy with purchase”

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“Fantastic!”

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“Excellent mattress. Is exactly what you pay for, soft, comforting, supportive. Well worth the money.”

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“Great mattress topper. Completely enchanted my comfort of sleep. Thank You.”

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“Received my Panda Topper from next on Thursday 11th July early afternoon....after carefully rolling it out on my bed the lumps disappeared after a few seconds, I aired it for 23 hours. The off Gas with strong so was a little bit worried about sleeping on it for the first time on Friday night, but I had the best night sleep I've had in years as my mattress wasn't very nice to sleep on I hated it. Decided not to put on my electric blanket to see what it was like and I was so cozy...gave off the right warmth but still cool when I moved around as I'm a restless sleeper. I'm so pleased as the other nights have been just the same as the first night, I don't want to get out of bed in the morning. Best bed purchase ever. I'm really looking forward to going to bed now.”

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Hello there, Thank you for the review! We love hearing every detail of your topper transformation – from the quick Thursday delivery and disappearing lumps to the fresh air airing and initial odor concerns. But the best part? Your best night's sleep in years! Sweet dreams, Panda Team

“Only tried one night but seems comfortable. I like to use a pillow protector and that makes it a tight fit in pillow case. I wonder if replacement panda covers are available so I wouldn't need to worry about a pillow protector?”

Helpful Report

Hello there, Thank you for the review! We appreciate your feedback and hope your comfort continues after more nights on your Panda pillow! We do offer Panda Pillow Covers specifically designed for our pillows to ensure a perfect fit, and eliminate the need for a separate protector. You can find them on our website under Accessories! Sweet dreams, Panda Team

“Amazing pillow and worth the cost! I brought the mattress topper second hand and was not disappointed however just invested in a pillow as loved the other products so much I splashed! 31 weeks pregnant and stiff neck, this pillow is wonderful and I wish I’d come and got one sooner! Trying to persuade my husband to get one too!”

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Hi Katy, Thanks so much for this review! We're thrilled your new pillow is a lifesaver for your 31-week neck woes, even after loving our second-hand topper. While we love pre-loved Pandas, understanding the investment in a new pillow – and its magic! – makes us happy. We wish you luck persuading your husband – maybe he'll experience Panda comfort soon too! Sweet dreams, Panda Team

“Perfect!! Everything we were looking for, so comfortable, very good product!!”

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“I get a good night's sleep.”

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“I have just purchased another memory foam topper. The previous one only lasted 5 years. It lost the comfortable sleeping foam, I couldn't get a good night's sleep it just felt flat and it started to make me sweat at night. I don't normally sweat. I didn't know it had a 10 year guarantee. So I never registered it. But I have with this new one. I have just seen that you can purchase Bamboo Topper Cover, so I will be buying an extra 5 of our beds. As we have Panda duvets, Panda duvet covers, Panda pillows for all 5 beds. We have the 4.5 tog for the kids. They should do the same for the adults, as the 10.5 tog gets a bit too hot in summer we find. The older style the straps eventually snapped or they weren't big enough for a thicker mattresses. But the newer version, is a lot better. Starting with the new adjustable straps to fit any size mattress. I have this on top of the hybrid mattress. Why because the mattress memory foam on top isn't thick enough, and you can feel the springs underneath. So the topper just gives this more comfort.”

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Hello Karl, Thank you for this lovely review! We're thrilled you enjoyed your first topper for 5 years and love the new adjustable straps on your latest one. While we strive for long-lasting comfort, feedback about flattening and heat is valuable. Thanks for filling your house with Panda goodness – from duvets and toppers to pillows for all five beds! Sweet dreams, Panda Team

“Excellent comfort and a much better night's sleep than expected.”

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Hello there, Thank you for the review! We're thrilled to hear your Panda product exceeded expectations! Excellent comfort and a better night's sleep than anticipated – that's music to our ears. Sweet dreams, Panda Team

Panda London is rated 4.9 based on 8,300 reviews