Panda London Reviews

Name: Panda London
Rating: 4.85

4.9 Rating 8,288 Reviews

97 %

of reviewers recommend Panda London

4.9

Based on 8,288 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 11th January 2025

H Blades

B Radomska

Panda London 5 star review on 30th October 2024

K Deam

Panda London 5 star review on 26th August 2024

P Atkinson

Panda London 5 star review on 30th July 2024

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have only used the topper for one night but it was lovely and comfortable! I’ve woke up without any aches which is rare nowadays. Hoping it stays this way. It was expensive but you get what you pay for.”

Helpful Report

“Great pillow. Comfortable and doesn't cause problems.”

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“Mattress and Pillows are excellent. I particularly LOVE the mattress; the pillow took a few days to get used to but now I'm a fan. The customer experience for delivery was not great, I was not told it came in two orders on different days or who was delivering what products - room for improvement on the communication but products are excellent.”

Helpful Report

Hello, Thank you for your review! We're delighted to hear that you're enjoying the comfort and quality of your mattress and pillows. Your feedback regarding the delivery experience is valuable to us. We'll strive to improve our communication processes to ensure a smoother experience for our customers. We hope you continue to enjoy your restful nights with our products! Sweet dreams, Panda Team

“Just got the topper...lm trying to get a guarantee...so cannot review yet”

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“So comfortable, cloud feeling 😊”

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“Replaced my old Topper with a new Panda Bamboo one purchased through Costco. Arrived well packaged with environmental friendly packing, topper looks good quality. Rolled it out and let it do its stuff. Really looking forward to sleeping on it tonight and hoping it helps with my joints.”

Helpful Report

Hello, Thank you for your review! We're thrilled to hear that you've chosen our Panda Bamboo topper and that it arrived well-packaged and ready to use. We hope it provides the comfort and support you need for a restful night's sleep. Sweet dreams, Panda Team

“Lively mattress topper! It feels the same as a very expensive hybrid mattress!”

Helpful Report

“Delighted with my mattress topper. My mattress was making my back sore. This topper feels like it will improve my sleep now.”

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“We have several pillows and duvets for adults and kids, all very comfortable. The only issue we're ever had was with a super king duvet several years ago. The threading was coming out after delivery. I provided some photos, the staff were helpful and replaced it very quickly. We still have it in use today. We love their products and team. Very happy thank you.”

Helpful Report

Hello John, Thank you for your review! We're thrilled to hear that you and your family are enjoying our products and that they've been a great addition to your home. We appreciate you bringing the issue with the duvet to our attention. It's great to hear that our customer service team was able to resolve the matter quickly and efficiently. Thank you for your continued support! Sweet dreams, Panda Team

“Speedy delivery, well packaged and very comfortable to sleep on.”

Helpful Report

“Nice topper so far hopefully relieving back and hip discomfort soon”

Helpful Report

Hello, Thank you for your review! We're glad to hear that you're enjoying the topper so far. We hope it continues to provide relief from your back and hip discomfort. Please let us know how you feel after using it for a longer period. Sweet dreams, Panda Team

“Really comfortable to sleep on. It made a massive difference to the mattress I sleep on. I would say it helps with my bad back. worth the money”

Helpful Report

“Only received today but speedy delivery, easy guarantee process so let's see how the product performs.”

Helpful Report

Hello, Thank you for your review! We're thrilled to hear that the delivery was quick and the guarantee process was straightforward. We hope you'll enjoy the product and look forward to hearing your feedback after you've had a chance to try it out. Sweet dreams, Panda Team

“Beautiful luxurious mattress topper- highly recommend. Arrived quickly and well packaged.”

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“Fast delivery and nicely packaged. Lovely topper with good support resulting in a good nights sleep!”

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“Very good website, quick delivery, the hybrid pillows are well made, they are comfortable only just started using them. Pleased they are designed in UK, shame they are not manufactured in UK. I was recommended by my Doctor to use a memory foam pillow to help elevate neck pain and migraine will let you know if this helps.”

Helpful Report

Hello Anne, Thank you for your review! We're glad you found our website easy to navigate and appreciated the quick delivery. It's great to hear that you're enjoying the quality and comfort of your new pillows. We hope the pillows provide the relief you need for your neck pain and migraines. Please let us know how they work for you over time. Sweet dreams, Panda Team

“looks fantastic looking forward to a good nights sleep”

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“10 years guarantee is great and both the pillows and mattress topper have been a game changer. We purchased 2 pillows and returned the next day to get the mattress topper we were that please with them”

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“Value for money and very comfortable topper.”

Helpful Report

Hello, Thank you for your review! We're thrilled to hear that you're satisfied with the value and comfort of our topper. It's great to know that it's exceeding your expectations. Sweet dreams, Panda Team

“Excellent service. Mattress topper a game changer and has revitalised the old mattress and eliminates the cost of replacing the mattress. We have the pillows too which are so comfy and well worth the money. Thank you panda”

Helpful Report

Hello, Thank you for your amazing review! We're thrilled to hear that our topper has made such a significant difference in your sleep quality and rejuvenated your old mattress. It's fantastic to know that our pillows are providing you with comfort as well. We're so glad you're happy with your purchase and would recommend our products to others. Sweet dreams, Panda Team

Panda London is rated 4.9 based on 8,288 reviews