Panda London Reviews

Name: Panda London
Rating: 4.85

4.9 Rating 8,283 Reviews

97 %

of reviewers recommend Panda London

4.9

Based on 8,283 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 11th January 2025

H Blades

B Radomska

Panda London 5 star review on 30th October 2024

K Deam

Panda London 5 star review on 26th August 2024

P Atkinson

Panda London 5 star review on 30th July 2024

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, fast delivery and good value”

Helpful Report

“Great pillows, mattress topper and eye mask. All products fantastic and comfy, would highly recommend.”

Helpful Report

Hello Sebastian, Thank you for the review! We're glad that you're so happy with your Panda products. It's great to know that our pillows, mattress topper, and eye mask have all contributed to a more comfortable and restful sleep experience. Sweet dreams, Panda Team

“enjoying the topper so far”

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“Excellent service, price and delivery”

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“Quick,efficient service to order and helpful chat line. Comfortable products of good quality and good to know we have 10 year guarntee now we've rtegistered for it. would certainly recommend these products.”

Helpful Report

Hello Sue, Thank you for your review! We're so glad to hear that you're happy with your Panda purchase and the overall experience. It's wonderful to know that you found our customer service helpful and that you're taking advantage of the 10-year guarantee. We're committed to providing high-quality products and excellent customer service, so your kind words mean a lot to us. Sweet dreams, Panda Team

“There’s a learning curve here. At first I thought this would have been a no for me but 3weeks on and I started to love this hybrid and I think the comfort will only increase from now. In my own experience there’s at least 2 considerations to have when buying a pillow; widths of shoulders, size of head, and if the mattress is soft/firm or very firm. I have broad shoulders, 1.82cm tall and with a pinheaded. My problem though, is always been that when on my fave side (left) my head falls into the pillow, my spine is not aligned because my neck is bent. I have a firm mattress, so my shoulders are a bit pushed upwards also, but that’s not an issue if the pillow is also firm and my neck supported. With this hybrid pillow I was worried about the same old problem with me, Head not supported and falling inside the pillow, the same way I’m laying. The first night and for the first time, I had the opposite happening; pillow was pushing my head upwards, the way some ppl describe it as pillow been too tall. Took me a good 4/5 might to break into the firmness of this pillow and now I find it incredibly comfy, still working on the on my back position; it still pushing my head upwards a bit too much and that effect would be worse if you have a soft mattress. Quality is terrific as is the super fast delivery. For me all in all, absolutely excellent product.”

Helpful Report

“Very professional company. Pillow arrived very quick, good communication. The Hybred Bamboo Pillow feels perfect for my neck. Very easy to register the guarantee. I'm very happy .”

Helpful Report

Hello Steven, Thank you for your feedback! We're thrilled that you're so happy with your new Panda Hybrid Bamboo Pillow and the overall experience. It's great to know that the pillow provides the perfect support for your neck and that the ordering process was smooth and efficient. Sweet dreams, Panda Team

“Used a Panda mattress topper when visiting son. Brilliant value for money, great quality and best of all magical to sleep on!”

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“Yes yes yes. Wonderful sleep. First class product.”

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“EASY TO ORDER, VERY GOOD DELIVERY. SEEMS TO BE VERY GOOD QUALITY TONIGHT WILL TELL! WHO EVER DECIDED TO PUT BLACK PRINTING ON A DARK GREEN BACKGROUND, ON A BROWN PAGE NEEDS SEEING TO!!!!”

Helpful Report

“I was a little unsure at first but I’ve had it a month and at the moment it’s really comfortable. Fast delivery and a really good price”

Helpful Report

Hello, Thank you for your review! It's wonderful that you're finding your new topper comfortable, especially after your initial uncertainty. We hope it continues to provide you with many restful nights of sleep. If you have any questions or concerns, please don't hesitate to reach out to our customer support team. Sweet dreams, Panda Team

“Feels so good. I have back trouble and was unable to sleep properly until I got my panda 🐼. Brilliant thank you!”

Helpful Report

Hello, That's wonderful to hear! We're so glad that our Panda topper has helped alleviate your back pain and improved your sleep quality. It's our goal to provide comfort and support to everyone, and it's heartwarming to know we've made a difference. Sweet dreams, Panda Team

“great product very comfortable and not too hot to sleep on”

Helpful Report

“Speedy delivery ... I have used my topper yet, but I am sure it's going to be good. I have the Panda pillow which is excellent quality, supportive and comfortable. (Although I prefer a standard size pillow)”

Helpful Report

Hello Nina, Thank you for your review! We're glad to hear about the speedy delivery. We hope you enjoy your new topper and find it as comfortable as your pillow. If you have any questions or concerns, please don't hesitate to reach out to our customer support team. Sweet dreams, Panda Team

“To early to comment”

Helpful Report

“Smooth purchase. Very happy”

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“Fantastic items. We have pillows and now matress topper and it is fantastic. Well worth the money.”

Helpful Report

Hello, Thank you for the review! We're thrilled that both your pillows and mattress topper have significantly improved your sleep quality. It's great to know that your investment in our products has been worthwhile. We hope you continue to enjoy many restful nights. Sweet dreams, Panda Team

“Don't buy this product if you live in the US. They will not honor their free shipping return policy. It will cost more to ship product back vs the cost of goods.”

Helpful Report

“just got my pillow and looking forward trying it today”

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“My mattress was so uncomfortable, super springy but I’ve just put the Topper on and it feels like a new bed, I love it! Also with the protector on top I feel safe about spilling anything!”

Helpful Report

Hello Liv, Thank you for your review! We're so glad that our topper has completely transformed your sleep experience and made your mattress feel brand new. It's great to know that the mattress protector is giving you peace of mind as well.We hope you continue to enjoy many restful nights on your rejuvenated bed. Sweet dreams, Panda Team

Panda London is rated 4.9 based on 8,283 reviews