Panda London Reviews

Name: Panda London
Rating: 4.85

4.9 Rating 8,002 Reviews

97 %

of reviewers recommend Panda London

4.9

Based on 8,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

02089355380

Email:

info@pandalondon.com

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Panda London 5 star review on 30th October 2024

K Deam

Panda London 5 star review on 26th August 2024

P Atkinson

Panda London 5 star review on 30th July 2024

Panda London 5 star review on 13th May 2024

K Tomova

Panda London 5 star review on 28th April 2024

G Price

106

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only my first "morning after" using my Panda mattress topper. When I woke up and stretched, it was noticeable that my joints felt much less stiff. I had a supremely comfortable night's sleep, and looking forward to more!”

Helpful Report

Hello Rosemary, Thank you for your review! We're thrilled to hear that you're already experiencing the benefits of using our topper after just one night. It's fantastic to know that it's providing relief for your joints and improving your sleep quality. We hope you continue to enjoy the benefits and wake up feeling refreshed each morning. Sweet dreams, Panda Team

“Having bought mattress toppers before from Panda and been very happy with them I decided to buy them for my other beds. Obviously not the cheapest but the quality stands out above the competition. Delivery was quick and well packaged. Overall very satisfied and happy with m purchase.”

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“Fabulous topper, comfortable and cosy.”

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Hello, Thank you for your review! We're thrilled to hear that you're loving the comfort and coziness of your new topper. Enjoy your restful nights! Sweet dreams, Panda Team

“Very comfortable. Bought the mattress topper, the hybrid pillows and the french bamboo bed linen and extremely happy with the purchase.”

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“Easy to order - fast delivery - excellent product and price (ordering direct was cheaper than Amazon due to offer) very happy customer, would highly recommend.”

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“Great quality at a good price, turned our bed into a comfortable one”

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“Ordering was simple. Delivery was fast and on time. Good amount of product information supplied on the Panda website. On arrival the instructions were plain and simply to follow. Now using and so far so good, has made such a big difference to our sleep pattern. Restful sleep, aches and pains virtually disappeared. Loving it.”

Helpful Report

Hello Ann, Thank you for your review! We're delighted to hear that you found the ordering process straightforward, the delivery was prompt, and the product information was helpful. It's fantastic to know that the topper has made such a positive impact on your sleep quality and alleviated your aches and pains. We hope you continue to enjoy the benefits of using it. Sweet dreams, Panda Team

“Excellent addition to your bed, great nights sleep everytime”

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“Ordered 2 Mattress toppers via Argos. Delivery as quoted within 2 days. Now opened and awaiting a good night sleep.”

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“Very comfortable”

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“Love panda bedding, we used some when we rented a holiday cottage in Cornwall before I got back home I ordered the duvet and on my return brought the pillows, can't recommend highly enough I really want the duvet covers but will have to save up”

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“Quick and fast from ordering and delivery”

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“Lots of straightforward information online, very smooth ordering process, free - and very speedy - delivery. Good price, especially with the introductory offer, which was taken off automatically at checkout - no having to enter a code - making it even better! This is, maybe, a little early to rate the product but, having just put it on the bed, the topper is of a of a weight and 'feel' to make me confident to post five stars. It fits well with the adjustable heavy duty elastic straps working a treat. One small observation - on delivery the box, although properly closed, wasn’t actually sealed, but all was well anyway.”

Helpful Report

Hello Jude, Thank you for your detailed review! We're thrilled to hear that you found our website easy to navigate, the ordering process straightforward, and the delivery prompt and free. We're glad you're pleased with the topper's weight and feel and that the adjustable straps are working well. We appreciate your feedback regarding the packaging. We'll investigate this to ensure that our packaging processes are optimized for secure delivery. Sweet dreams, Panda Team

“I have only used the topper for one night but it was lovely and comfortable! I’ve woke up without any aches which is rare nowadays. Hoping it stays this way. It was expensive but you get what you pay for.”

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“Great pillow. Comfortable and doesn't cause problems.”

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“Mattress and Pillows are excellent. I particularly LOVE the mattress; the pillow took a few days to get used to but now I'm a fan. The customer experience for delivery was not great, I was not told it came in two orders on different days or who was delivering what products - room for improvement on the communication but products are excellent.”

Helpful Report

Hello, Thank you for your review! We're delighted to hear that you're enjoying the comfort and quality of your mattress and pillows. Your feedback regarding the delivery experience is valuable to us. We'll strive to improve our communication processes to ensure a smoother experience for our customers. We hope you continue to enjoy your restful nights with our products! Sweet dreams, Panda Team

“Just got the topper...lm trying to get a guarantee...so cannot review yet”

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“So comfortable, cloud feeling 😊”

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“Replaced my old Topper with a new Panda Bamboo one purchased through Costco. Arrived well packaged with environmental friendly packing, topper looks good quality. Rolled it out and let it do its stuff. Really looking forward to sleeping on it tonight and hoping it helps with my joints.”

Helpful Report

Hello, Thank you for your review! We're thrilled to hear that you've chosen our Panda Bamboo topper and that it arrived well-packaged and ready to use. We hope it provides the comfort and support you need for a restful night's sleep. Sweet dreams, Panda Team

“Lively mattress topper! It feels the same as a very expensive hybrid mattress!”

Helpful Report

Panda London is rated 4.9 based on 8,002 reviews