MyJobQuote Reviews

Name: MyJobQuote
Rating: 4.68

4.7 Rating 3,184 Reviews

95 %

of reviewers recommend MyJobQuote

Company Reviews

Metrics

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4.7

Based on 3,184 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About MyJobQuote:

MyJobQuote connects Homeowners and Tradespeople together. We have thousands of local trades specialising in over 30 different categories.

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MyJobQuote 5 star review on 1st April 2024

Anonymous

Anonymous // 01/01/2019

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“Effective and rapid results”

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“Quick reliable and friendly contracter.”

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“If all your tradesmen are as good as SimeonX who has just finished decorating our apartment then we will definitely use your service again, Simeon was professional ,polite and went the extra mile to make sure we were happy,,,he even hung our new curtains and lent us his handheld steamer to get rid of some creases....brilliant. Thanks again Simeon EAC/MAC”

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“Very useful way to get quotes and find tradespeople”

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“Fantastic service. Prompt, friendly and very efficient”

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“We were very pleased with Matthew (gardener)when he came at short notice to sort out our garden. However he is not reliable and has not turned up an several occassions Including twice this week. We would not use him again and would not recommend him. He trades as Matthew Castle gardener from Emsworth.”

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“Very happy with results. Definitely would use L & J again. Spot on”

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“Excellent and completed to a high standard - thanks”

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“Very impressed with the speed my job was quoted for and completed.”

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“Everything went well I”

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“Had an immediate response to the posting of the job. Efficient, thank you.”

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“I'm very pleased with my job thanks alot for helping me Dean”

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“I've been a professional with MyJobQuote for three years, and spent hundreds with them purchasing their £7 - £15 paid leads (which they advertise as "free" to the public). I recently asked them to refund a non- responsive lead, and they firmly refused as it was out of their "24 hour window".. unlike Bark.com, who will at least sometimes refund leads that won't answer your calls or return your texts, (as 24 hours isn't very long for many people who work to reply) I said, OK, that's a shame as I'm quite busy at work and looking to purchase credit packs on my main websites i use (MyJobQuote.co.uk and Bark.com) and am hesitant due to the inflexibility of your refund policy (which i rarely ask for), but it's your choice. No response. A few days later, I went to purchase a (£12.60) lead and saw that my credit balance had gone from 57, down to 10! (I paid for 51, and 6 were for credits from replies to questions on their site, only answered a week ago.) I got in touch, and they asked me to confirm how many were lost and they would "look into it." No reply. A few days later I go to purchase a (£7.40) lead with what i thought i had left - and now my credit balance is down to 3! I emailed their support about this further issue, who still hadn't replied to the previous message from 4 days ago yesterday, and I'm still waiting to hear back from them. No telephone number, and clearly not replying to emails 24/7, unlike Bark.. a lot of my bidding happens at the weekend! It's unfortunate, as the leads have been decent when you can find them, but the customer service and support to the tradesmen who pay their wages really let's them down - and frankly, other sites have a much higher volume of potential leads and a (slightly) more transparent bidding structure. UPDATE - They are adamant that they won't refund the credits I paid for, or the free credits I earned for answering their questions - apparently, credits (even purchased) expire after 6 months! Unfortunately, I was out of the country for a number of months due to a grievance and sorting their affairs, so I didn't have a chance to use up all of them before I left - they didn't care. They also sign emails anonymously, and won't confirm multiple name requests (a little creepy, considering the person(s) I'm speaking to know all my details..) If I treated my clients this way, I'd have no business! Shocking customer service.”

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“Good communication well run”

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“A very good site. I advertised for a plumber to fit a radiator. The next day a plumber rang, The day after he came with a radiator and fitted it.”

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“Very nice to get quick replies & fast service from obtaining quotes to getting the actual works done at decent prices”

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“The plumber we chose came the same day and replaced our leaking old tap with a new modern one, we are delighted with the new look to our bathroom washbasin sink.”

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“Great job, left work area tidy, would recommend Adam”

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“Great service, easy and very useful to find tradespersons!”

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“AVOID MYJOBQUOTE !!!!!!!!!!!! Very bad experience I am a carpenter and i purchased a job from myjobquote to replace 2 worktops After i have recived all contact details for the client i call the client and after i introduce myself he reply to me “you leave to far away from,i don’t need your services,By” and hang up the phone i have disputed the job straight away but they said unfortunately they can’t refund the money this is just ridiculous and i will never use them again other experience i have with them in the past i have open an account with them and i top up my account £100 and i use about £25 and i stop using them for a while …when i come back to this website i was expected to have £75 on my account but my balance was £0 so i contacted myjobquote and they said because i have not use my account for long period they had to suspend my account and that’s why my balance is zero …they offer me £10 credit for the inconvenience created…this is a completely joke”

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MyJobQuote is rated 4.7 based on 3,184 reviews