MyJobQuote Reviews

Name: MyJobQuote
Rating: 4.68

4.7 Rating 3,153 Reviews

95 %

of reviewers recommend MyJobQuote

Company Reviews

Metrics

Info

4.7

Based on 3,153 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

About MyJobQuote:

MyJobQuote connects Homeowners and Tradespeople together. We have thousands of local trades specialising in over 30 different categories.

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MyJobQuote 5 star review on 1st April 2024

Anonymous

Anonymous // 01/01/2019

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“Pleasantly surprised that, within minutes of putting out a job description, there were responses from the appropriate trade.”

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“*** Do not trust any of these tradespeople*** I placed my job to replace my garage roof on myjobquote.co.uk. I saw they have a complaint system and so was confident their tradespeople would be trustworthy. I accepted the quote and the job was done and paid for by bank transfer. The next time it rained the roof leaked worse than before the work was done. I tried to contact the tradesmen who had done the job and they have ignored my calls and messages. I have contacted myjobquote and sent all of the information, as per their complaints page, initially advised they would suspend the tradespersons account if they had not heard from them. I have now been told because this is their 1st complaint they can still quote for jobs! Ignore their complaints page it's false. They don't do anything about it and even quoted "we cannot control how he chooses to run his business". And hide behind the title 'lead generation service'.”

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“Fast, friendly and knowledgeable tradespeople assisted me and informed me of all possibilities and jobs that would have to be carried out. I am happy with everything so far.”

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“Jim from JMB responded very quickly to my enquiry. He was reliable and always on time. Explained what needed to be done and was very nice”

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“Several responses. Job very satisfactorily resolved”

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“Absolute gem, very professional, very quick response, job all done , cant fault the process , would definitely recommend.”

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“Professional”

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“Effective and rapid results”

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“Quick reliable and friendly contracter.”

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“If all your tradesmen are as good as SimeonX who has just finished decorating our apartment then we will definitely use your service again, Simeon was professional ,polite and went the extra mile to make sure we were happy,,,he even hung our new curtains and lent us his handheld steamer to get rid of some creases....brilliant. Thanks again Simeon EAC/MAC”

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“Very useful way to get quotes and find tradespeople”

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“Fantastic service. Prompt, friendly and very efficient”

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“We were very pleased with Matthew (gardener)when he came at short notice to sort out our garden. However he is not reliable and has not turned up an several occassions Including twice this week. We would not use him again and would not recommend him. He trades as Matthew Castle gardener from Emsworth.”

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“Very happy with results. Definitely would use L & J again. Spot on”

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“Excellent and completed to a high standard - thanks”

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“Very impressed with the speed my job was quoted for and completed.”

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“Everything went well I”

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“Had an immediate response to the posting of the job. Efficient, thank you.”

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“I'm very pleased with my job thanks alot for helping me Dean”

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“I've been a professional with MyJobQuote for three years, and spent hundreds with them purchasing their £7 - £15 paid leads (which they advertise as "free" to the public). I recently asked them to refund a non- responsive lead, and they firmly refused as it was out of their "24 hour window".. unlike Bark.com, who will at least sometimes refund leads that won't answer your calls or return your texts, (as 24 hours isn't very long for many people who work to reply) I said, OK, that's a shame as I'm quite busy at work and looking to purchase credit packs on my main websites i use (MyJobQuote.co.uk and Bark.com) and am hesitant due to the inflexibility of your refund policy (which i rarely ask for), but it's your choice. No response. A few days later, I went to purchase a (£12.60) lead and saw that my credit balance had gone from 57, down to 10! (I paid for 51, and 6 were for credits from replies to questions on their site, only answered a week ago.) I got in touch, and they asked me to confirm how many were lost and they would "look into it." No reply. A few days later I go to purchase a (£7.40) lead with what i thought i had left - and now my credit balance is down to 3! I emailed their support about this further issue, who still hadn't replied to the previous message from 4 days ago yesterday, and I'm still waiting to hear back from them. No telephone number, and clearly not replying to emails 24/7, unlike Bark.. a lot of my bidding happens at the weekend! It's unfortunate, as the leads have been decent when you can find them, but the customer service and support to the tradesmen who pay their wages really let's them down - and frankly, other sites have a much higher volume of potential leads and a (slightly) more transparent bidding structure. UPDATE - They are adamant that they won't refund the credits I paid for, or the free credits I earned for answering their questions - apparently, credits (even purchased) expire after 6 months! Unfortunately, I was out of the country for a number of months due to a grievance and sorting their affairs, so I didn't have a chance to use up all of them before I left - they didn't care. They also sign emails anonymously, and won't confirm multiple name requests (a little creepy, considering the person(s) I'm speaking to know all my details..) If I treated my clients this way, I'd have no business! Shocking customer service.”

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MyJobQuote is rated 4.7 based on 3,153 reviews