My Bespoke Room Reviews

Name: My Bespoke Room
Rating: 4.93

4.9 Rating 415 Reviews

99 %

of reviewers recommend My Bespoke Room

Company Reviews

Metrics

Info

4.9

Based on 415 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About My Bespoke Room:

My Bespoke Room makes it easy and fun for anyone to use interior design expertise. We give customers access to a dedicated professional designer who will produce a unique, bespoke room design based on individual tastes and style preferences – all completed in a hassle-free online environment, with a fast two-week turnaround. We don't do jargon, pretension or snootiness. Instead, you get straightforward, practical advice, tips and guidance from people hand-picked for their loveliness. And whilst the designers at My Bespoke Room may be highly qualified, you won't need a Masters in Design to put their ideas in place!
Flat-fee packages: £250/£395/£450/£595

Phone:

020 3904 3800

Email:

hello@mybespokeroom.com

My Bespoke Room 5 star review on 30th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was the 3rd time we have used the My Bespoke Room service and the wonderful Olivia, this time it was for our garden/patio. Having used the service before for 2 rooms inside we had a rough idea of what to expect but weren't sure exactly what would be covered in the outside area, but the design and most importantly the service far exceeded our expectations. The layout and items were so different to what we were thinking, in the best possible way. At every stage Liv closed in more and more on what we were looking for and somehow understands what we needed even when we struggling to explain. The level of care and attention taken is so impressive, and the selection of doggie accessories for the garden were not something we had asked for but is a perfect example of the personal touches Liv applies. I couldn't recommend MyBespokeRoom and Liv more strongly.”

Helpful Report

Posted 3 years ago

“After trawling through Pinterest and Instagram for design ideas to liven up our fairly dull kitchen and an awkwardly shaped living room, and feeling a little overwhelmed on what to choose, we discovered My Bespoke Room. We needed advice on layout, colour combinations and finishing touches. Tracey was our designer and, after reviewing our brief and speaking to us on the phone, produced the most beautiful designs. Her suggested rearrangement of the layouts was so clever and worked brilliantly. She also gently guided us out of our comfort zones and introduced us to fabulous new (to us) suppliers, helping us to consider design elements that we wouldn’t have been aware of or considered before. Tracey is so easy to communicate with, I felt like I’d known her for years, and replied really quickly to any queries we had. The whole process was so much fun and we wish we’d found My Bespoke Room years ago. All purchases came in within our budget and the whole service was incredibly good value for the detailed support that we received.”

Helpful Report

Posted 3 years ago

“We've used MBR twice so far - first for our master bedroom and recently for our open plan living/dining/kitchen area - and on both occasions we've loved the designs Tracey came up with! She really manages to 'get' us and create something we didn't even know we wanted. Remy has been fantastic in coordinating our orders, keeping us informed throughout and going out of her way to find alternatives when things have gone out of stock. All in all, a brilliant experience - thanks to Tracey and Remy!”

Helpful Report

Posted 3 years ago

“Carly was very helpful and paid a greate attention to details. She came with wonderful desing matching colors and wonderful ideas. It was a pleasure to work with her.”

Helpful Report

Posted 3 years ago

“Excellent service from start to end, communication was timely and suitably detailed, my designer was super friendly and helpful and the finished design is exactly what I wanted. Couldn't praise the service enough.”

Helpful Report

Posted 3 years ago

“Olivia, my designer, made my first experience of interior design an absolute pleasure! She created a beautiful yet very practical space where all puzzles make one whole. This was not a stressful but a very exciting process. Her personality put me at ease and I felt my thoughts were valued, even when they needed a redirection. I'd recommend MBS to anyone at any time. Already looking forward to renovating my next bedroom. Thanks a million! P.S. the personal shopping option made my life so much easier. I clicked a few bottoms and next thing I know, the items are at my door step. What a smooth operation!”

Helpful Report

Posted 3 years ago

“We loved using this interior design service! We worked with Jelena on the designs. She is thorough, enthusiastic, and great at what she does! She was able to explain the nuances of design and gage the look and feel of our ideal interiors. I would highly recommend their furniture platform and personal shopping service as we absolutely love everything they have recommended for us. Awesome service, thank you Jelena!! It’s a great efficient way to build the home you want without using up too much time and energy.”

Helpful Report

Posted 3 years ago

“If you want to dip your toe into affordable interior design, My Bespoke Room provides a remarkably cost-effective and user-friendly service. Lovely Olivia was a delight to work with. She grasped our brief with gusto and guided us through the design process with warm enthusiasm and skill. It was like having a fabulous expert friend, full of great ideas, listening, suggesting creative options and checking we were happy. Olivia was particularly helpful and patient when it came to choosing a modern velvet recliner sofa, even texting us when were in the shop. She is passionate about her work, extremely hard-working, knowledgeable and professional, always goes the extra mile, and is a talented designer and lovely person too. We had a ball! My Bespoke Room’s personal shopping service is also a no-brainer, as they will price match any item. Laura was friendly and super-efficient in dealing with some complicated orders. Thank you for a very personal and cleverly designed service, delivered by a wonderful team.”

Helpful Report

Posted 3 years ago

“I have really enjoyed working with Celine on my bedroom design. She helped us to look at the space differently and as a result we changed the entire layout to a new layout that works so much better. We get so much more out of the room now that the space is better used and defined. We would be happy with the result if we had just achieved that, but she also styled the room so beautifully. Celine picked some items that I personally would not have considered but actually we totally love. It's been such a wonderful experience. We are so happy with this service and we fully intend to work with Celine again on our next room.”

Helpful Report

Posted 3 years ago

“Fantastic service which has really made updating my house an enjoyable experience. I’ve done two rooms so far and will be booking a 3rd shortly!”

Helpful Report

Posted 3 years ago

“Very pleased with the whole process A big thanks to Aiste our designer and laura and remi Lovely designs- stress free - excellent communication all the way through”

Helpful Report

Posted 3 years ago

“I had an overall vision of what should be included in my new project, but just couldn't get the scheme right, and had little idea of how a number of small, and some not so small, ideas could completey transform things. Worked an absolute treat, and delighted with how it's turned out”

Helpful Report

Posted 3 years ago

“Well what can I say! Traceys work completely blew us away. Worked tirelessly to make sure we had the design that worked for us. Always at hand to answer any questions. Will be using her for the rest of our house. Thank you”

Helpful Report

Posted 3 years ago

“We worked with Tracey on a complete redesign for our spare room and lounge. Tracey invested a lot of time to understand the look and feel we were after with each room and captured our brief brilliantly with her designs. I found it particularly useful getting advice on pairing different colours and how to bring accents into the room to create interest. We've just got started on the building work and decoration and can't wait to bring the rooms to life.”

Helpful Report

Posted 3 years ago

“Vicky was great - extremely knowledgeable and very prompt in answering all my questions. She had great ideas and suggestions how to make the place more lively and exciting. Thanks for all your hard work Vicky!”

Helpful Report

Posted 3 years ago

“My experience was excellent! I worked with Lois who really understood what I was looking for and created a beautiful design that really delighted me. The process was seamless, professional and her ideas were on point. I hope to work with them again.”

Helpful Report

Posted 3 years ago

“Really good service, very helpful and friendly :) thank you!”

Helpful Report

Posted 3 years ago

“Rachel at My Bespoke Room is AMAZING after working her magic on updating my lounge I didn't hesitate to ask for her help with planning how to make best use of a large balcony area. I had looked at every type of balustrade, every type of decking and every type of furniture with no idea where to start! After sending Rachel a few pictures and a 1 hour telephone consultation, I was presented with the most beautiful plan for my balcony, complete with recommendations for zoning and planting. I now see this as a long term goal to work towards and it makes all the decisions that need to be made so much easier; I can't wait to get started.”

Helpful Report

Posted 3 years ago

“We have been so delighted with the makeover of our bedroom led by Liv. She expertly translated our ideas into a beautiful and affordable design, so responsive and intuitive to what we were after before we really knew ourselves! So excited for everything to arrive so we can put it all together. Second time we have used My Bespoke Room and it won’t be the last. So impressed with everyone we come into contact with in this gig! Thanks everyone!”

Helpful Report

Posted 3 years ago

“HUGE shout out to designer Rachel, part of the mybespokeroom.com network! It has been an absolutely delightful experience working with her. First off - Rachel. From the initial kick-off call through the whole design process, Rachel sought to understand design and colour elements that reflected the space I was trying to create. We worked together on two projects: Living/Dining and attached open plan kitchen. She took pains to provide different picture options for me to select from and land on a mood board that reflected both style and colour paletter I was after. I was especially touched to see the care with which she wove in items that I already owned - she really picked up on things that I was attached to and drew that out in conversations and comms over time. She has great attention to detail, and while she provided choices was not hesitant to make clear suggestions when I was stuck. She is very easy to talk to and express likes/dislikes and immediately takes changes or input onboard - so that you feel like this is "your" design, and not just hers. All the while providing some expert tips and talkingme through the entire process/reasoning behind the layout and choices. I can't wait to do a new portion of the house so I can work with her again! Secondly - the overall process that mybespokeroom has developed to foster communication and idea exchange for a creative design project is very effective. I was wondering how this whole thing would unfold given that the medium is purely a virtual exchange, but I was willing to give it a try on account of the price point and how accessible the pricing makes design for foks like me who have a partially formed idea of what they want and who don't want to pay and arm and a leg to get help with bringing that mental image to life. Finally - the pricing truly democratises this sort of design and I am a fan of any effort to increase accessibility of services previously labelled "luxury". They are willing to work with full-house projects or a room at a time as suits a client's budget. This was not the case with several design firms I spoke to who operate on a more traditional engagement model. HIGHLY RECOMMEND BOTH RACHEL & mybespokeroom.com”

Helpful Report

Posted 3 years ago

My Bespoke Room is rated 4.9 based on 415 reviews