My Bespoke Room Reviews

Name: My Bespoke Room
Rating: 4.93

4.9 Rating 415 Reviews

99 %

of reviewers recommend My Bespoke Room

Company Reviews

Metrics

Info

4.9

Based on 415 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About My Bespoke Room:

My Bespoke Room makes it easy and fun for anyone to use interior design expertise. We give customers access to a dedicated professional designer who will produce a unique, bespoke room design based on individual tastes and style preferences – all completed in a hassle-free online environment, with a fast two-week turnaround. We don't do jargon, pretension or snootiness. Instead, you get straightforward, practical advice, tips and guidance from people hand-picked for their loveliness. And whilst the designers at My Bespoke Room may be highly qualified, you won't need a Masters in Design to put their ideas in place!
Flat-fee packages: £250/£395/£450/£595

Phone:

020 3904 3800

Email:

hello@mybespokeroom.com

My Bespoke Room 5 star review on 30th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is our 2nd experience with My Bespoke Room. We were lucky enough to be working with Head of Design, Lucy, who was fantastic. She took the time to listen to our needs for the space and came up with some ideas we would never have thought of. We absolutely love the final design - there are some great pieces and it flows together really beautifully. Thanks Lucy!”

Helpful Report

Posted 2 years ago

“I've really enjoyed working with MBR designers Rosie and Iveta to decorate my first home, which is a new build so devoid of any character or interesting features to use as a starting point! I really felt like the designers listened to my requirements, even when I wasn't sure of them myself and they showed great patience in working up multiple options for me to consider. The only area for improvement I could suggest is a greater understanding of costs for things like window dressings (I assume flooring is similar). Window dressings took each of our rooms considerably over budget, which was a shame because it left us with less money to spend on the beautiful furniture and accessories that the designers had picked out!”

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Posted 2 years ago

“Hi have used My Bespoke room before and Liv was my designer then and did an amazing job so I knew I wanted her back on this project for my daughter's room. Liv hit the nail on the head and knew exactly what my daughter wanted and suggested room layouts that I would never have thought of. Liv was brilliant at each step, was fast and had such stylish suggestions which really hit the brief and beyond.. Looking forward to bringing the design to life now.”

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Posted 2 years ago

“Just wanted to drop a review for My Bespoke Room and my designer Liv. Helped me change our studio from something very boring to something much much nicer. Compliments everyday from my clients.”

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Posted 2 years ago

“The whole process has been fun and intuitive from filling out the brief to the online chats with designer Olivia and Shopper Remy. Liv felt like part of the family from the first call and was amazed at how similar our tastes were. She understood my requirements and has helped me put together a house that is functional with a 12 month old to care for but stylish and something to be excited to show off! Remy has been helpful and responsive and has organised everything so I just have to sit back and get excited for each piece of furniture that arrives. Would definitely recommend both of them”

Helpful Report

Posted 2 years ago

“I've really enjoyed working with Liv on the design of my living room. She took onboard my initial ideas and has come back with a fantastic design, I love it. Liv promptly responded to my messages and feedback throughout the process. I'll absolutely be coming back to MBR for assistance with my next project!”

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Posted 2 years ago

“We've loved working with Liv on our bedroom & bathroom design - she brings great innovative ideas to the design and it's been a really enjoyable experience from start to finish. Would highly recommend her work!”

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Posted 2 years ago

“We worked with Betina on our designs for our one-bedroom flat. We found the whole experience to be excellent throughout. Well devised floorplans which helped us envisage the main work we needed to do on the space, following some excellent renders of how the space would look with the designs selected. Betina was super easy and friendly to work with and always replied promptly to any questions or concerns. Her overall designs were great, with some imaginative ideas we wouldn't have thought of, but that we loved. The Personal shopping service is also a nice touch and takes a lot of hassle out of sourcing your own products. Although we actually didn't end up completing this project in the end, after the building prices have increased- we have some beautiful designs to revert back to . And will be back to work with Betina and the team to realise our vision!”

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Posted 2 years ago

“I recently used MyBespokeRoom for my 2-bedroom flat. Great designs, excellent communication, and a wide variety of recommended furniture at different price points. A brilliant service for my first home!”

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Posted 2 years ago

“Having trialled My Bespoke Room previously with spatial planning, which was successful, I decided to try the Complete Design Experience for our master bedroom. My designer, Iveta T, went above and beyond to design the perfect room. The help I received exceeded my expectation and the end design is a triumph. It has been worth every penny.”

Helpful Report

Posted 2 years ago

“Liz was absolutely brilliant in bringing our vision of our renovation to life, practically and with budget considerations in mind. She was always responsive, turned around proposals quickly, and was happy to evolve concepts when our thinking or requirements changed. The time she saved in sourcing items, meant we were able to focus on other aspects of the project knowing that we had a trusted advisor shortcutting us to quality items that aligned with the overall look and feel of the project.”

Helpful Report

Posted 2 years ago

“Liv and Helen have been amazing in the process of designing my space. Liv has really interesting ideas that I’d never have imagined and we had lots of great laughs on the video calls! Helen Is always quick to communicate and always willing to help on the logistical side to get everything in place which I really appreciate. Thank you!”

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Posted 2 years ago

“Erin has helped me with two rooms in my house so far and the experience has been brilliant. I guess I do have an idea of what I want but find the process of making decisions a bit overwhelming, but she has really helped me refine what I want. The shopping service is great too because it is so much quicker and less hassle than trying to keep track of everything myself. Highly recommended!”

Helpful Report

Posted 2 years ago

“It was really worthwhile to use this service. I could not have come up with the layout ideas and furniture suggestions of Karine. I like that there was more than one layout suggestion also that were a number of ideas and alternatives for things to add to the room. I would use My Bespoke Room again.”

Helpful Report

Posted 2 years ago

“Just wanted to freshen up a few rooms. Aiste is a lovely and professional person. She was always there to answer any queries I had. 5/5 on all the aspects of the design. From a very happy customer”

Helpful Report

Posted 2 years ago

Hi there, Thank you so much for your review! We are thrilled to hear you have had such a great experience working with Aiste and that you are happy with your design. We have passed this on to Aiste who is delighted by your kind words. Please do send us some images of the rooms when they are complete, we would love to see the end result! Have a wonderful day, Lizzie & The MBR Team

Posted 2 years ago

“I used My Bespoke Room for help in designing an open plan layout for kitchen/living/dining/utility. I already knew the sort of look I wanted but the most useful aspect for me was to talk through ideas to refine them and brainstorm with someone who knows about design, plus I am a terrible decision maker! Special shout out to Karine who was super, and had some great ideas that I have taken on board. You have to pay extra for home visits but all the fees are explained to you upfront. It was a really fun process too and I thoroughly enjoyed it.”

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Posted 2 years ago

Hi Jo, Thanks so much for your review! We're thrilled to hear you have had such a great experience working with Karine and she helped find the perfect layout for your kitchen/living/dining/utility. It's great to hear you found the process fun too as that is what we aim for! Have a wonderful day, Lizzie & The MBR Team

Posted 2 years ago

“We absolutely love our new living room which was designed by Rosie. As it was our first time using an interior designer, I was a little apprehensive at the beginning of the process, but Rosie put me at ease straight away. She took all of our wishes on board and came up with a beautiful design. Both Rosie and our personal shopper Laura were great to work with throughout the project. Laura was always happy to answer any questions and kept us well informed of orders and delivery times. It was lovely to see the design come to life and we would definitely recommend the friendly and efficient service at My Bespoke Room.”

Helpful Report

Posted 2 years ago

Hi Vanessa, Thank you so much for your review! We're so happy to hear that you had such a great experience working with Rosie and Laura. We know that they have both loved working on this project with you. Please do send us some images of your new living room when it is complete, we would love to see the end result! Have a great day, Lizzie & The MBR Team

Posted 2 years ago

“We worked with Rosie on our design and she was excellent. She really got a measure of who we were and how we want to live in our new space and her communication very timely. Rosie’s design is brilliant and we can’t wait to get started on it. I thoroughly recommend this service if you need someone to help you gather your thoughts and realise the vision you didn’t realise you had!”

Helpful Report

Posted 2 years ago

Hi Amy, Thank you so much for your lovely review! We are delighted to hear that Rosie was able to create the perfect design for you based on your needs and preferences, we know she has absolutely loved working on this project with you! Please do send us some images of the room when it is complete, we would love to see the end result! Have a wonderful day! Lizzie & The MBR Team

Posted 2 years ago

“Absolutely love the service - this is the second room we have done and both the design and then the personal shopping service is spot on. They really take on board your taste and wishes and then come up with something amazing! We’ll be using it for every room we decorate now.”

Helpful Report

Posted 2 years ago

Hi there, Thank you so much for your review! We are delighted to hear that you have had such a great experience with your designer and also with your personal shopper. We look forward to welcoming you back for any future designs! Please do send us some images of the rooms when they are complete, we love to see the end result! Have a great day, Lizzie & The MBR Team

Posted 2 years ago

“I loved working with Olivia and Remy! Liv has been the sweetest and most efficient person ever!!! She answered all my questions, accommodated all my needs, made further suggestions when I was asking for more and overall she was a dream to work with. Moving into a new place not knowing where to start is very stressful but both Liv and Remy made is so easy and enjoyable! Thank you both!”

Helpful Report

Posted 2 years ago

Hi Anna, Thank you so much for your review! Both Olivia and Remy have loved working with you on this project and are thrilled by your kind words! We are so happy to hear that you found the process both easy and enjoyable. Please do send us some images of the room when it is complete, we would love to see the end result! Have a wonderful day! Lizzie & The MBR Team

Posted 2 years ago

My Bespoke Room is rated 4.9 based on 415 reviews