My Bespoke Room Reviews

Name: My Bespoke Room
Rating: 4.93

4.9 Rating 415 Reviews

99 %

of reviewers recommend My Bespoke Room

Company Reviews

Metrics

Info

4.9

Based on 415 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About My Bespoke Room:

My Bespoke Room makes it easy and fun for anyone to use interior design expertise. We give customers access to a dedicated professional designer who will produce a unique, bespoke room design based on individual tastes and style preferences – all completed in a hassle-free online environment, with a fast two-week turnaround. We don't do jargon, pretension or snootiness. Instead, you get straightforward, practical advice, tips and guidance from people hand-picked for their loveliness. And whilst the designers at My Bespoke Room may be highly qualified, you won't need a Masters in Design to put their ideas in place!
Flat-fee packages: £250/£395/£450/£595

Phone:

020 3904 3800

Email:

hello@mybespokeroom.com

My Bespoke Room 5 star review on 30th April 2024

Anonymous

Anonymous // 01/01/2019

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“This is our 3rd time using My Bespoke Room and I just can't fault their service! We came to them with a tricky brief to convert a fairly small nursery to work for 2 children with a 4 year age gab and our brilliant designer Laura more than delivered. She intuitively understood our challenges with storage and layout, adapted to our style and budget and didn't forget to bring the fun and aesthetics in. We (and our 3 year old daughter) are thrilled with the new design and can't wait to implement it over the next few months. I've always found that if a room has a tricky layout or any kind of problem that you're struggling to solve as a non-professional, MBR actually will save you money and give you an end result you're incredibly proud of.”

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Posted 9 months ago

“So helpful and supportive. I truly had no idea what I wanted although I knew what I didn't want! It is an exceptionally difficult room to design as it has so many doors and and traffic areas through it. I didn't think it was possible but Diana came up with something I love. I am now slowly implementing it.”

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Posted 9 months ago

“I have enjoyed working with Karine on the design of my living room. She has transformed what was previously an under-utilised space into a fabulous space that we all want to hang out in”

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Posted 10 months ago

“My designer Milena was brilliant to work with. She really listened to my needs and was flexible to pivot and provide inspiration as I was finding my personal taste and preferences. I feel confident to move forward and I'm excited to bring my design to life!”

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Posted 10 months ago

“It can feel a bit intimidating to work with an online designer but the whole process was excellent. Sara listened to my needs very carefully, worked within my budget and provided some really good suggestions to pull the room together. I am delighted with the end result!”

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Posted 10 months ago

“From our initial zoom meeting I knew that Liv was going to design me the dream apartment - my brief was ‘Carrie Bradshaw New York Loft’ and I also said I wanted colour as I knew if left to my own devices I would default to safe neutral colours!!! Liv has been an absolute dream to work with and I couldn’t be happier with the designs that she designed for me - I can’t wait to see them all come to life. I can’t recommend My Bespoke Room highly enough - such an easy company to work with and Liv is just a super star ⭐️”

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Posted 10 months ago

“I'm very pleased I signed up with My Bespoke Room to help with the design of my kitchen diner. I was initially apprehensive as it was my first time using an interior designer. I bought my first house this summer and felt overwhelmed with the prospect of decorating the house. The whole process was smooth and efficient, from my initial consultation call until the final reveal of my unique room design. My designer Lois was a pleasure to work with and listened very well to my preferences and was able to deliver a design I was very happy with. It took a lot of headache and stress out of the process and made it much more enjoyable. I now look forward to designing my next room.”

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Posted 11 months ago

“I am so thrilled to have worked with Ria on designing my living room. She exceeded my expectations and really nailed it! She really listened to what I was looking for and made my Pinterest board come to life. I will 100% be reaching out to Ria for our next project and would recommend her to anyone looking for a great designer!”

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Posted 1 year ago

Thank you so much for that amazing review, Lauren! We're so glad to hear that you enjoyed working with Ria - it's always a pleasure to exceed expectations and help bring our customers' ideas to life. We really appreciate your kind words and recommendation, and we can't wait to work with you again on your next project! All the best, Paula & The MBR Team

Posted 1 year ago

“I contacted My Bespoke Room as I needed help with the interior design of the narrow, long entrance hallway of our Victorian terrace. Olivia (Liv) has been fantastic to work with. She really understood the style I was after, and made some audacious and truly compelling propositions. I bought 80% of the furniture and accessories she recommended in her final design (almost everything except for the wall art). I was so happy with her work that I contacted her again to work on the design of our children’s bedroom! Jess from the Shopping team has been very helpful, and responsive. She provided detailed info on certain items (such as material, return policy or dimensions). She was great in following up with my orders (some had longer lead times than others) and keeping me updated. I strongly recommend My Bespoke Room services. Their website and chat functionality are user-friendly, the team is friendly and professional and I like the transparent offering and pricing per room.”

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Posted 1 year ago

Thanks for such a lovely review, Siri! We're delighted you've enjoyed working with Liv and Jess on your projects, and that you're so happy with the service. We can't wait to see the results so please do share some photos of your rooms when they're ready! Thanks again for choosing My Bespoke Room and we hope to work with you again in the future! All the best, Paula & The MBR Team

Posted 1 year ago

“'I've loved working with you Liv! Thank you for helping me love my house, I really appreciate it."”

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Posted 1 year ago

“Such a useful service. Especially if you are indecisive like me! They know all the awesome home decor suppliers as well !”

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Posted 1 year ago

Thank you for your kind words, Kate! We are so glad to hear that you found My Bespoke Room to be useful and that we were able to bring your ideas to life with our amazing suppliers. We'd love to see your space when it's finished, too! All the best, Paula & The MBR Team

Posted 1 year ago

“I am really impressed with the service provided by Liv and Jessica-Anne. Liv was amazing to work with, she understood our style and what I wanted from the room. She created a beautiful, calm, stylish room that we will be happy with for years to come. Her room design, styling and product knowledge was impressive and I felt confident I was in the best hands. Jessica-Anne was excellent at answering any questions efficiently, was always on hand to help and kept me updated with all the shopping info. I really enjoyed this process and would love to use this design service, and particularly Liv again.”

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Posted 1 year ago

Thank you so much for the fabulous review, Chloe! We are so pleased that Liv and Jess were able to provide such a high level of service and that you loved the results. It truly means the world to us and we would love to see pics of your space when it's ready! Thank you for your kind words and we look forward to working with you again soon. All the best, Paula & The MBR Team

Posted 1 year ago

“Shopping Service ab MBR - by Jess-Alice I wanted to add another review for My Bespoke Room as I found their service fun, professional and very helpful. I ended up with a lovely set of designs and a nice-looking (for me) flat. However, this time I'd particularly like to highlight Jess-Alice's service. She provides you with shopping/delivery/returns help and service once you know what you want to get. Jess has been invaluable at getting deliveries at the right time, working out where things are, having some items collected for return and generally being very nice about it all. If you go with My Bespoke Room, I suggest you ask for Jess-Alice as your shopping support assistant (and Olivia as your designer!) It's been a great pleasure working with MBR and in particular my designer (Liv) and having Jess-Alice as my shopping support has been wonderful.”

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Posted 1 year ago

Thanks so much for another fabulous review, Julian! We're delighted to hear that Jess-Alice was able to provide exceptional assistance with your furniture orders and that you have enjoyed the service so much – we'll be sure to pass this lovely feedback on to her. Thank you again for choosing My Bespoke Room and we hope to work with you again in the future! All the best, Paula & The MBR Team

Posted 1 year ago

“Good service!”

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Posted 1 year ago

“My problem is that I like nice rooms and appreciate great design, but have absolutely no artistic vision whatsoever. MBR really helped bridge that gap for me. Our designer was friendly and helpful and helped us design our bathroom to exactly what we wanted and kept our budget in mind the whole time. We're already considering using the service again for another room.”

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Posted 1 year ago

Thank you so much for your 5 star review, Max! We are so pleased that Milena was able to help you bridge that gap and create a beautiful bathroom design for you. We'd also love to see pictures of it when it's finished so please do send them over. Thank you for trusting My Bespoke Room with your project and we can't wait to work with you again! All the best, Paula & The MBR Team

Posted 1 year ago

“The team was amazing! They really helped me re-arrange my office and add all the accents I never would have thought of. I've already ordered a few bits and the change is palpable. Will definitely be back in the future”

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Posted 1 year ago

Hi Andrea, A huge thank you for your review! It makes us so happy to know that we were able to help you create a workspace that you love. If you have any pictures of your finished office, we would love to see them! We had a great time working with you and can't wait for the chance to do it again in the future. All the best, Paula & The MBR Team

Posted 1 year ago

“Liv was our interior designer, couldn't have asked for a better designer to help to make our ideas come to life. She has understood the type of style we liked and executed in capturing our ideas as well as adding her touch. Throught the whole process, she listened carefully to make sure that everything we needed was included and made sure we was happy with the direction the hallway was going in. I am definitely happy that I have used bespokeroom to do my hallway and being able to use Liv's amazing interior design skills. I will 100% use Olivia for the next room in the house as soon as the hallway is completed. Thank you Liv for making this process 100x easier can't wait to fo another room with you.”

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Posted 1 year ago

Thanks so much for your lovely review, Mushada! We're delighted that you chose My Bespoke Room for your hallway project and had the opportunity to work with the super lovely and talented Liv – we'll be sure to pass your feedback to her. Thank you again for choosing My Bespoke Room and we can't wait to work with you again. PS: we'd love to see pics of your hallway when it's finished! All the best, Paula & The MBR Team

Posted 1 year ago

“Our designer Nicole was amazing and really brought our ideas to life. She took the time to understand us, what we'd like to get out of the room, and our concerns before putting together a great and achievable plan. She also took the time to answer our millions of questions and went out of her way to find solutions. We will definitely be using my bespoke room again. The whole experience with my bespoke room was seamless and stress free, the dashboard is very intuitive and easy to use, and everyone is very happy to answer questions.”

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Posted 1 year ago

Thanks for the awesome feedback, Maria! We're thrilled you had such a great experience with Nicole and our platform, and we'll be sure to pass your lovely feedback to her. We're also looking forward to seeing pics of your project when it's finished! Thank you for choosing My Bespoke Room and we hope to work with you again in the future. All the best, Paula & The MBR Team

Posted 1 year ago

“We were paired with a talented and friendly interior designer. He understood the brief perfectly and came back with excellent design suggestions, along with a shopping list that was spot on. We originally used MyBespokeRoom for just one room but ended up using them for the rest of the house.”

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Posted 1 year ago

Thank you for the amazing review! We're thrilled our designer understood your vision and provided spot-on suggestions. We also love that you chose us for your entire house – we really appreciate your trust and support. Cheers! Paula & The MBR Team

Posted 1 year ago

“I have loved my experience with My Bespoke Room. I would say I am fairly good at interior design myself but needed a bit of extra help with some of my spaces. The collaboration really helped the design process and meant a lot of deliberation time wasn't wasted. The product selection was fantastic and again made my life so much simpler. This is a service I have chosen to use a couple of times now, really recommend!”

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Posted 1 year ago

Hi Georgina, Thank you so much for your lovely review! We're delighted you've enjoyed your experience with us and that we've been able to help you with your projects more than once. Thank you for using My Bespoke Room and please do send us pics of your space once it's finished – we can't wait to see it! Paula + The MBR Team

Posted 1 year ago

My Bespoke Room is rated 4.9 based on 415 reviews