My Bespoke Room Reviews

Name: My Bespoke Room
Rating: 4.93

4.9 Rating 415 Reviews

99 %

of reviewers recommend My Bespoke Room

Company Reviews

Metrics

Info

4.9

Based on 415 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About My Bespoke Room:

My Bespoke Room makes it easy and fun for anyone to use interior design expertise. We give customers access to a dedicated professional designer who will produce a unique, bespoke room design based on individual tastes and style preferences – all completed in a hassle-free online environment, with a fast two-week turnaround. We don't do jargon, pretension or snootiness. Instead, you get straightforward, practical advice, tips and guidance from people hand-picked for their loveliness. And whilst the designers at My Bespoke Room may be highly qualified, you won't need a Masters in Design to put their ideas in place!
Flat-fee packages: £250/£395/£450/£595

Phone:

020 3904 3800

Email:

hello@mybespokeroom.com

My Bespoke Room 5 star review on 30th April 2024

Anonymous

Anonymous // 01/01/2019

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“Jenny had a tough task ahead with a client like me- I’m never sure exactly what design I’d like, but also super-fussy. However, I couldn’t have asked for a better designer. She listened actively and delivered to perfection with every one of my seven room designs. Such creativity with the floor plan set up and uniqueness in chosen items, while always keeping my inspiration in mind. I’ll really miss working with you Jenny- you have helped me make my new house a home.”

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Posted 3 years ago

Ayesha, thank you for your epic review! Designer Jenny loved working with you in achieving a fabulously cohesive look and feel for your home. The entire team at MBR loved seeing the final designs and hope to work with you again in the future.

Posted 3 years ago

“My experience with My Bespoke Room has been brilliant! My designer Emma was able to help me focus my eclectic taste into a cohesive project (my biggest problem is with proportions and use of colour). Emma helped make the most of my room and I feel like the final design really represents me. It's really worth using My Bespoke Room to create a space you love and to avoid making expensive design mistakes.”

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Posted 3 years ago

Thank you Jamie for your lovely words! We're thrilled you've enjoyed working with Designer Emma and that you have a home design that truly reflects you - this is our number one priority! We look forward to future designs!

Posted 3 years ago

“Natalie was absolutely fantastic. Really helpful and we are really happy with the outcome.”

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Posted 3 years ago

Thank you Chloe for your fantastic feedback! We hope to work with you again, Natalie loved creating your design!

Posted 3 years ago

“Fantastic experience with Olivia. I consider myself quite design minded, and had a clear idea of what I wanted (and even the layout), but having Olivia there to bounce ideas off (and contribute some fab ones also!), and to clarify some of my thinking was far more helpful than I thought it would be. She designed an open plan living/diner for me, and I'm super excited to see it come to life. Also a shout out to MBR's chat system, which meant I could ping through questions as and when they arose (in the middle of the night sometimes!) and all the chat was in one place. Much better than emails. Great concept for a service, great designer. Very happy!”

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Posted 3 years ago

Thank you for taking the time to write such lovely comments Dominic. Olivia had a great time collaborating with you! Our team work continuously hard to ensure the tech that goes on behind the scenes exceeds expectations, so we're thrilled to hear you enjoyed using the MBR Chat! We look forward to working with you again in the future.

Posted 3 years ago

“This is the second project Olivia Boardman works on (my baby's bedroom and a studio) and I'm very happy with the results: while the first is timeless and yet very tender, perfect for a child; the latter is audacious and vibrant. In both cases, Olivia got the idea right away. Remy, for her part has always been ready to help and intercede with stores to get the best deal quickly. A pleasure to work with them! Looking forward to my next project!”

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Posted 3 years ago

Thank you so much for your kind words Angela. Olivia loves working with you to achieve your vision and the results Remy helps deliver are fantastic! We can't wait to work with you again soon!

Posted 3 years ago

“Brilliant Service! Absolutely captured my vision within my budget. I will definitely use again.”

My Bespoke Room 5 star review on 2nd December 2020

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Posted 3 years ago

“Brilliant Service! Absolutely captured my vision within my budget. I will definitely use again.”

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Posted 3 years ago

Wow Sonya! Thank you so much for sharing and for your kind words - how fabulous does this look!? We can't wait to share your vision and work with you again in the near future!

Posted 3 years ago

“Really easy my designer Lois was able to provide advice as well as products that could make our room how we pictured it! Really happy with the design and also extra mile gone with Lois to ensure we were happy with our design and styling. The personal shopper is also super helpful as provided delivery times etc!”

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Posted 3 years ago

Thank you for your lovely words Sharna! Lois really enjoyed working with you and we're thrilled that your room design is exactly how you pictured it with help from our dedicated personal shopping team. We look forward to planning your next project together!

Posted 3 years ago

“I can not recommend MBR enough! MBR has been a life saver for me as we did up our house in London while working on the other side of the world. I have been working with Milena on and off for nearly a year now. Milena has been amazing, she really understands the briefs, provides lots of options within your budget, including ones where you purchase direct from the retailer (as MBR is a completely impartial service) and has a great sense of style. She worked really hard to source items that I have seen in images and fallen in love with and she manages to find them or near perfect replicas. She really cares about the client, for example she remembers I have a tall husband and takes that into account with bathroom mirror heights and end of bed benches etc. She is very professional and reacts positively even when you say you do not like something. As a mother of three who works full time I would never have had the time to have planned and sourced all the large, medium and small items that come together to make an interior. MBR does all that for you and creates spaces that are properly interior designed but at very affordable costs. It’s no wonder they have won so many awards! Remy, the personal shopper, has also been invaluable taking all that time consuming and often stressful ordering off your shoulders and comes included in the cost. Remy has been amazing with returns and more than once making the impossible possible when original packaging had been binned by builders or items had gone over their return date. I would like to thank Milena and Remy so much for all you have done for our house! Frankie”

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Posted 3 years ago

Thank you for your fabulous review! We are simply ecstatic to hear that we have been a life saver for you and your home. Designer Melina always loves working with you to create spaces that are practical as well as gorgeous and Remy takes the stresses of ordering your perfectly picked items so you can just enjoy the results! We can't wait to work with you again in the future!

Posted 3 years ago

“I loved my experience at "My Bespoke Room". Maddie was great designer that listened to my needs, incorporated feedback in the design, with an amazing outcome and a clear shopping list to boot! I would just recommend this to any busy woman that wants a beautiful living space yet doesn't have the time to pull it together!”

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Posted 4 years ago

Thank you kindly for your lovely feedback! We're thrilled you loved your MBR experience and designer Maddie enjoyed your collaborative journey to create your beautiful living space. We look forward to more designs together in the future!

Posted 4 years ago

“I loved the whole process from beginning to end. The original phone appointment was great in having all my questions answered and discussing my needs and preferences in detail. Carly, my designer, was very friendly and was able to suggest some alternatives before we decided on the final design. The communication was excellent; all my questions were answered promptly both by Carly and Laura. I love the flexibility of the whole process and the fact that all items suggested come with various alternatives to suit any budget. I will be definitely using My Bespoke Room in the future.”

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Posted 4 years ago

Thank you Eleeza for your wonderful words! We're so pleased you loved the entire MBR design process. The team work tirelessly to ensure you are at the centre of all our decisions both in relation to your designs and behind the scenes. We're with you every step of the way and we can't wait to work with you again in the near future!

Posted 4 years ago

“We needed help with our multi-functional living room and or designer created a beautiful coastal style living room to accommodate all our family activities. I would highly recommend working with Carly as she listens carefully to your requirements and delivers inspired, creative solutions to family living spaces. Carly was also fabulous at incorporating our existing family treasures into the scheme and designed a bespoke TV unit and fireplace for our living room.”

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Posted 4 years ago

Isabel, thank you for your fabulous feedback! The entire team at MBR enjoyed seeing how your existing family treasures became seamlessly blended into your living room design and Designer Carly loved working with you to create your versatile family space. We look forward to our future projects!

Posted 4 years ago

“I recommend My bespoke Room - it is an efficient way to redesign your rooms and avoid expensive mistakes - our designer has been very good to help us to select the style we like the most through organising our Pinterest and Houzz boards im different styles .”

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Posted 4 years ago

Thank you Cecile for taking the time to give your marvellous feedback of your experience of My Bespoke Room. We can't wait to work with you again in the future!

Posted 4 years ago

“Working with Olivia and Bespoke room was truly a seamless and fun process! Olivia understood my style, budget, and needs and delivered an exciting design that was both fashionable and functional. She gave me a lot of great options to choose from, so I felt part of the process and could also customise the design. She was very easy to communicate with and responsive.”

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Posted 4 years ago

Hannya, thank you so much for your wonderful review! We're thrilled you enjoyed the collaborative process with designer Olivia, the MBR team are simply in love with the result! We look forward to working with you again!

Posted 4 years ago

“I cannot speak highly enough of this service. I have never used a designer before, infact I consider myself relatively good at deigning our space. However we decided we need fresh eyes to help visualise the space of our new extension. From the first call to the final design, we had a friendly, approachable and rapidly responsive service. Our designer Olivia felt like an extension of our family. We spoke almost daily via the instant message service. She listened to our ideas and then took them to that next level. The touches she added gave the professionally designed look that was respectful of our budget. This was the best cost:benefit investigate we made throughout the whole project. I wish we had used them in our other rooms and would definitely use them again.”

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Posted 4 years ago

Thank you Sara for your incredible review! We're over the moon you love your design by Olivia and know the whole team enjoyed seeing your plans come to life. We can't wait to work with you again in the future!

Posted 4 years ago

“Responsive, accommodating, and taking the effort to know you and your requests and preferences. Very clear process and competitive pricing. The two-week post-design support and personal shopping service wer highly valuable, too. I am very happy with My Bespoke Room and will very likely use it again for other rooms in the house! Thank you!”

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Posted 4 years ago

Thank you for taking time to leave such kind words! We pride ourselves in taking the time in learning about each of our lovely clients to ensure you have a design that perfectly fits your home needs and we can't wait to work with you again!

Posted 4 years ago

“The service we have received from MBR is second to none. We are very happy and pleased with the results. Rosie has been amazing and very patient with us all these months. We bought our first home this summer and had no clue where to begin from, but with efficient and friendly suggestions and advice we have final mood boards for our living room and bedroom. We just can’t wait for everything to come to life. The personal shopper service is cherry on the cake as it takes the burden off ordering and tracking items. We’d highly recommend My Bespoke Room!!”

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Posted 4 years ago

Thank you so much Ipshita! The entire team here at MBR loved working with you as you embarked on your first home and with designer Rosie, have created some wonderful spaces to enjoy and relax in. We look forward to working with you again in the future!

Posted 4 years ago

“Celine was great - listening so carefully to our requirements and sharing her knowledge and advice. It was a pleasure to work with Celine and she helped get us out of our interior design rut! Would definitely recommend.”

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Posted 4 years ago

Anna, thank you for sending such lovely words, we're absolutely thrilled you enjoyed working with designer Celine and look forward to working with you again!

Posted 4 years ago

“Jenny has been an incredible help - exactly what I was looking for. I know my style but can't put it into words (or furniture!) and she helped visualising much better what I had in mind. She's always been available and loved her personal touches. To be honest, the first round of proposal was good already, but over time we made it great again thanks to the open communication and back and forths (only a couple!). Such good value and thanks Jenny so much!”

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Posted 4 years ago

What a wonderful read Lavinia - thank you for taking time to leave such fabulous feedback! Designer Jenny loved working with you in making sure you have the perfect look and feel for your space and we look forward to helping you visualise more spaces in your home in the future.

Posted 4 years ago

“I have loved the whole experience of working with My Bespoke Room! I am moving into a brand new 2 bedroom flat and wanted MBR to design the whole thing. And Nardus, my designer, did not disappoint. Getting an email with an update on my designs were the highlights of my day. And having a shopping team to help coordinate all of your deliveries was invaluable. I would 100% recommend using MBR.”

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Posted 4 years ago

Thank you Natalie for your wonderful words! Designer Nardus really enjoyed creating your wonderful spaces and we're thrilled your Personal Shopping team were invaluable - they truly are! We look forward to working with you again for future projects!

Posted 4 years ago

My Bespoke Room is rated 4.9 based on 415 reviews