My Bespoke Room Reviews

Name: My Bespoke Room
Rating: 4.93

4.9 Rating 415 Reviews

99 %

of reviewers recommend My Bespoke Room

Company Reviews

Metrics

Info

4.9

Based on 415 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

About My Bespoke Room:

My Bespoke Room makes it easy and fun for anyone to use interior design expertise. We give customers access to a dedicated professional designer who will produce a unique, bespoke room design based on individual tastes and style preferences – all completed in a hassle-free online environment, with a fast two-week turnaround. We don't do jargon, pretension or snootiness. Instead, you get straightforward, practical advice, tips and guidance from people hand-picked for their loveliness. And whilst the designers at My Bespoke Room may be highly qualified, you won't need a Masters in Design to put their ideas in place!
Flat-fee packages: £250/£395/£450/£595

Phone:

020 3904 3800

Email:

hello@mybespokeroom.com

My Bespoke Room 5 star review on 30th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve had the pleasure of working with My Bespoke Room designer - Beatriz twice now, and I couldn’t be happier with the experience. She’s incredibly friendly, really listens to my ideas, and makes sure the design reflects exactly what I’m looking for. Her design presentation was detailed and informative, covering everything I needed to know, and the pieces she suggested are simply beautiful. Beatriz also offers creative solutions to any challenges that come up, which makes the process smooth and enjoyable. Her designs are excellent, and I’m excited to see this latest one come to life! Highly recommend her to anyone looking for a professional and thoughtful interior designer.”

Helpful Report

Posted 1 week ago

Hi Zuzanna, Wow! Thank you so much for taking the time to write such a wonderful review. We are over the moon to hear how much you have enjoyed your design experience once again! The brilliant Beatriz will also be thrilled to hear your kind comments. We can't wait to see you bring this design to life and we look forward to working with you again in the future! Best wishes, The MBR Team x

Posted 1 week ago

“I had no hesitation using MBR's design service again. Laura C once again went above and beyond to help me transform my dining room with the most beautiful colour scheme and great ideas to work with. Jess Alice once again is always very helpful with shopping support. It has been another fabulous experience. 5/5 stars. Thank you so much.”

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Posted 2 weeks ago

Hi Ann, Thank you so much for doing another design with us and for your lovely review! Laura & Jess-Alice will be so thrilled to hear how happy you are once again! We have loved working with you on your project and look forward to working with you again in the future! Best wishes - The MBR Team x

Posted 2 weeks ago

“So delighted with the help from My Bespoke Room for my second bedroom which is doubling up also as TV/reading room. Milena chose lovely colours and the accessories are beautiful and really bring everything together. Can't wait to have guests to stay now!”

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Posted 1 month ago

“We were matched up with Laura C, who was an absolute pleasure throughout the entire process. With our busy schedules, we needed someone to ease the stress of designing our narrow bedroom, and Laura did just that. She was incredibly patient with our indecision, guiding us with thoughtful suggestions while respecting our preferences. We truly appreciated her constant willingness to go above and beyond. Thanks to Laura, our space has been transformed into something we cant wait to create”

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Posted 1 month ago

Thank you so much for your kind words! We are delighted to hear that Laura was able to ease the stress of designing your bedroom. It is wonderful to know that she transformed your space into something you are excited to create and she will be so pleased to see your lovely review. Thank you once again for choosing My Bespoke Room, and we look forward to working with you again in the future!

Posted 1 month ago

“I spent a lot of time considering whether to get an interior designer and came across bybespokeroom. I liked the idea of paying a fixed price for one room and working one on one with a designer who would suggest items. It ended up exceeding my expectations! I was matched with Aless, who is absolutely lovely, and brilliant at what she does: she helped refine my style to an end product which is so me. She took into account all my preferences, budget, and personality when sorting out the layout of the room, the colours, the flooring, as well as the furniture. I was especially impressed by her initial presentation where she had managed to comb through the various photos i sent her, and she also found me a sofa that suits me as a short person. I wanted the kitchen diner to include a island as well as a dining table to seat 6. Aless made that work by suggesting i shorten the island slightly, and have a fixed wall seating bench so i had enough circulation space. i got my dream kitchen, diner and snug and i cannot wait to start ordering all the items. Aless was very quick and helpful at responding. Jessica-Alice is the shopping expert allocated to me and she has also been greart. I've already recieved sofa fabric samples which was lovely and saved me having to order them myself. All in all would highly recommend this service, I look forward to engaging Mybespokeroom in the future. thanks Aless!”

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Posted 2 months ago

Thank you so much for your wonderful review, Sapna! We truly appreciate your feedback and we're thrilled to hear that our service exceeded your expectations. We're delighted that Aless was able to refine your style and create an end product that is so uniquely you and that Jess-Alice, has been a great help in assisting you with your shopping items. We would like to thank you for your high recommendation of our service, and we're excited to continue working with you in the future. Once again, thank you for choosing My Bespoke Room and for sharing your positive experience with us.

Posted 1 month ago

“I went from feeling a little overwhelmed, concerned about making the right decisions to working with Liv at My Bespoke Room where she understood what I wanted to achieve and helped me realise a design I am so excited about. It’s the second time I have used My Bespoke Room, and have been thrilled both times. Thoroughly recommend!”

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Posted 2 months ago

Thank you so much for your fantastic 5-star review, Anna! We really appreciate your kind words and are thrilled to hear that you had such a positive experience with My Bespoke Room. It's great to know that Liv understood your vision and helped you achieve a design that you're excited about. We're honoured to have your continued trust and support as a repeat customer. We look forward to assisting you with any future design needs!

Posted 1 month ago

“I had the best experience with My Bespoke Room! I was matched with the lovely Aless, who listened carefully to my requirements and went above and beyond to create beautiful designs that fit into my budget. She was creative but also practical, and provided me with many options for furniture and lighting as well as paints. Interior design can be daunting, but Aless made the process fun and enjoyable!”

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Posted 2 months ago

“🌟🌟🌟🌟🌟 5/5 Stars We had the absolute pleasure of working with Natalie, our incredibly talented interior designer, for our holiday home in Lanzarote. From start to finish, Natalie exhibited professionalism, creativity, and a keen understanding of our vision. She has a fantastic eye for bold colours, which she used masterfully to bring our space to life in a way that feels both adventurous and elegant. Not only did she meet our brief, but she exceeded our expectations by adding her own unique touches that we wouldn’t have considered but absolutely love. Throughout the entire process, Natalie was attentive and responsive, making sure that every detail aligned with our taste and preferences. Her designs have filled us with enthusiasm, and we can’t wait to see her plans become a reality in our new holiday retreat. If you’re looking for an interior designer who listens, understands, and delivers beyond expectations, we highly recommend Natalie. She truly made the design process a joyful and rewarding experience. Thank you, Natalie, for creating a space that we are already in love with!”

Helpful Report

Posted 3 months ago

Dear Iona, Thank you so much for your glowing review! Working on your holiday home in Lanzarote was an absolute pleasure. We're thrilled to hear that you love the design and that the bold colors and unique touches recommended by Natalie exceeded your expectations. Your positive feedback means a lot to us, and we're grateful for the trust you placed in our business. We look forward to seeing the final outcome and hope it brings you joy for years to come. Thanks again for the recommendation. Should you need any further assistance, please feel free to get in touch.

Posted 3 months ago

“I love the service and how responsive my designer was, specially when I wasn't really sure what I wanted. She came up with some elegant and cosy design that work for our family.”

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Posted 3 months ago

Thank you for your wonderful review Susana. It's lovely to read that you were happy. We hope your new room brings your family lots of lovely memories!

Posted 3 months ago

“I signed up the MBR having run out of ideas for a room that hasn't changed much in the 10 years I have lived here. I was put in touch with Jacqui who was nothing short of brilliant. Jacqui took the time to get to know and understand me, taking in not only the practicalities of the space but also getting to grips with the 'feel' of the room. What resulted was a design beyond anything I could have imagined and which totally encompassed 'me'. I really enjoyed the creative experience thanks to all Jacqui's efforts. Jacqui, thank you so much!”

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Posted 4 months ago

You’ve made our day with this excellent review! Knowing you’ve had a great experience with Jacqui and the team is all we wish for. We really hope you enjoy every minute in your new space.

Posted 4 months ago

“I can’t recommend Laura C and the team at mt bespoke room enough! From start to finish the whole experience has been so professional. Laura C has been absolutely amazing. I say something once and she remembers everything I have requested. I absolutely love my final design and I can’t wait to post some pictures when my bedroom is complete. Thank you Laura x”

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Posted 4 months ago

What a lovely review, thank you Carly. We are thrilled that you love your final design. We're excited to see the final result of your bedroom and can't wait for you to share pictures of your beautiful new space. Your kind words mean a lot to us and Laura!

Posted 4 months ago

“Laura C has been incredible throughout our project. We needed help with getting the best out of the space for our loft conversion so we decided to combine the interior design with consultation service and it was the best decision we made. The consultation took the stress away from under pressure decision making as Laura thought of the finer details and helped us make choices on such things as lighting, electric sockets and wall placements with absolute ease. Take that and add some Laura’s interior design magic wand and you have some incredible result and a space that you don’t want to leave.”

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Posted 4 months ago

Thank you so much for your lovely words Kasia! I know Laura loved working on this project with you and I'm so pleased to hear it took some of the renovations stresses away for you! Please do send us photos when you're ready, and hopefully we'll be welcoming you back for another lovely design before too long! Jess & The MBR Team

Posted 4 months ago

“It was a really collaborative process with Rosie bringing out my tastes in a way I never could have achieved on my own! She took all my feedback and created something incredible!”

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Posted 6 months ago

We are so happy that Rosie was able to help achieve a look and design that you love! As always, thank you so much for your lovely review

Posted 6 months ago

“Amazing company. Liv and Jess are fab. They are so helpful Full of amazing ideas And help me design the most beautiful snug I would highly recommend them And I’m now going on to a further two rooms with them I am very excited and so glad I found them”

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Posted 6 months ago

Thank you for your wonderful review Abbie. We are so glad you love your new snug and we look forward to the pictures on your next two rooms.

Posted 6 months ago

“Excited to get started on all of my new designs!”

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Posted 6 months ago

Great to hear Stephanie! Now the fun starts. We are so looking forward to seeing your finished space too. Please share photos with us when you can. As always, thank you for your support and kind review.

Posted 6 months ago

“"That's my bedroom!" was the first thing that went through my mind when I saw Liv's design. I cannot thank Liv enough. The rest of the team were wonderful too, including Jess-Alice who provided shopping support and Jess who answered lots of questions from me at the start of the process. Thank you, MBR!”

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Posted 6 months ago

Thank you for taking the time to share the experience you had with Liv and the rest of the team. We're delighted that Liv's design captured exactly what you were looking for. We hope to work with you again in the future.

Posted 6 months ago

“Liv took the time to get to know me and my child well belore delivering a design that simply blew me away. She thought so very carefully about how to make use of the space as well as the important things about living in the space. Every design decision was explained carefully, including the little extras and finishing touches. One very happy adult and an extremely happy child. Thank you, Liv.”

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Posted 6 months ago

Your review made our day! Thank you. We're so glad to read that Liv's design exceeded your expectations and brought so much joy to you and your child. We hope you both make lots of wonderful new memories together in the new space.

Posted 6 months ago

“I thought I was going to be a designer's worst nightmare as I had a small space, a modest budget and no idea about style. My designer, Liv, put me at ease quickly and was enthusiastic about the challenge. Through our journey together, Liv helped me to understand more about my own likes and dislikes and thought so very carefully about how the space might be used now and in future. Liv's knowledge of the fabrics that would be best for little children and a cat, the way Liv thought about the textures and colours, and little finishing touches was impressive and I am happy to recommend My Bespoke Room as a result.”

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Posted 6 months ago

Thank you so much for your wonderful review. It's great to hear that you had a wonderful experience, but also that you learned a lot during the process. That's what it's all about. We loved working with you Duncan. Enjoy your beautiful new space!

Posted 6 months ago

“I had a vague idea of what I wanted for our office/bedroom, but no clue on where to begin with designing or styling it. Jodi took into consideration everything we wanted and needed for the room (a very tricky space) and was able to put a beautiful design together. She asked all the right questions and made me realise I was up for a colour scheme I initially wouldn’t have chosen on my own. Having a change in our budget mid process, Jodi was really helpful to find even more alternatives. The whole process so far has been really easy and I’m looking forward to when our room is finish!”

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Posted 7 months ago

Thank you for your kind words Meg. We're absolutely thrilled that you enjoyed your experience with us and the very talented Jodi. We'd love to see any photos you have when your room is complete.

Posted 6 months ago

“Great design ideas for a small living room. It was not in a terribly bad way when the redesign process began so the design was a welcome improvement rather than a total transformation, but that's what I was after. I'm sure they could do something more radical if required. As it is, they have solved some long-standing space-related issues, modernised the feel, better coordinated the look, and left it comfortable and cool. The best living room I’ve ever had. The delivery process varied from mostly smooth to shambolic for a few items, though that was perhaps more down to supply-chain issues experienced by the furniture sellers (this was the time of the Red Sea attacks) and one particularly poor delivery company -- and a complete lack of coordination between those two -- rather than My Bespoke Rooms' fault as such. Dozens of texts, rarely mentioning the items they were about (unhelpful when the same companies were selling or delivering multiple items) or even who they were (seller? deliverer? scam text?), sometimes contradicting each other re. dates, when they didn’t just change them at the last minute, which happened repeatedly... Maybe I was just unlucky but if not then MBR could use a firmer hand with the companies they use, to ensure their customers’ experience isn’t tarnished by other people’s failings. tl;dr great design, maybe I got unlucky with deliveries.”

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Posted 7 months ago

Your feedback means a lot to us and we love reading that you now have the best living room you've ever had. Thank you for letting us create some magic for you.

Posted 6 months ago

My Bespoke Room is rated 4.9 based on 415 reviews