My Baker Reviews

Name: My Baker
Address: 102 Osier Crescent, Muswell Hill, London, London
Rating: 4.65

4.7 Rating 450 Reviews

90 %

of reviewers recommend My Baker

4.7

Based on 450 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About My Baker:

MY BAKER is the place to order personalised cakes and other baked goods from trusted bakers.

Visit Website

Phone:

07922240170

Email:

orders@mybaker.co

Location:

102 Osier Crescent, Muswell Hill, London
London
N10 1RE

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My Baker 5 star review on 23rd September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a special cake made for my daughter's 21st birthday. The service was both professional and friendly and the cake was stunning and delicious. We couldn't have asked for more. Would definitely recommend My Baker!”

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“The cake was dashing and delectable. We enjoyed every morsel but most importantly it looked like what we paid for on the website.”

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“It was a lovely cake but too sweet”

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“Great cake”

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“The cake is well presented and arrived on time and made to instruction as requested (we need it to be vegan). It looks great and perfect for the photo op. Only problem: it’s too too sweet for our taste. Couldn’t finish it as a result which is a shame.”

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“Amazing flavour great quality and service. Will order again.”

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“Amazing cakes and lovely decoration”

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“I ordered the cake for my friend who loved the taste”

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“Amazing cupcakes 🧁”

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“Great experience, Mark replied really quickly and i was able to pay for an upgrade on the size after I made a mistake with my order. I didn't get to taste it myself but my sister said the cake was delicious! The only tiny thing was that I paid for candles that were accidentally forgotten but the cake looked so lovely no-one really noticed - we just sang Happy Birthday extra loud on the Zoom call. :)”

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“I’ve recommended the shop to a few friends already because I am so pleased with the delivery, presentation, promptness and most of all it taste really great! ❤️”

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“The cake was prepared exactly as I requested, and the taste was fantastic. Thanks MyBaker for accepting my order at the last minute and delivering it with a smile :)”

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“The cake not only looked amazing it tasted amazing probably the best I’ve had! It was delivered when requested perfectly presented”

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“Cake was excellent - very tasty and beautiful to look at - very happy with the service”

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“Lovely cake, delivered on time and well packaged.”

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“I had a wonderful experience using My Baker. The cake and service were exceptional. I will definitely use them again and would highly recommend them if you want something special for a celebration.”

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“Good cake, good delivery, good experience!”

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“The cake was delicious and looked beautiful. Arrived exactly as expected and on time! The only thing I would suggest is to make the icing a bit sweeter and not as cream cheese tasting, would’ve definitely appreciated that.”

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“Gorgeous cake, tasted amazing and very polite delivery driver. Will definitely be ordering again.”

My Baker 5 star review on 16th April 2021

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“Ordered a lemon cake about 2 weeks ago which was absolutely appalling!! The cake was stale and certainly not freshly made. They say that they value theie customers but actually they really don't!!, it just a lie!! Had to fight two weeks for a refund even, then only they only agreed 25% of the cake cost which is shambolic!! My wife's birthday surprise was ruined, and they were more concerned about how good they perform their quality check rather than look at the situation from a customer perspective. Could have got a better cake from Tesco!! Should have got a full refund, over 95% of the cake has gone in the bin!!!!!!”

Helpful Report

Dear sir, We are sorry you did not like the cake. We take every complaint seriously and investigate thoroughly, taking into account the customer's and baker's explanations. We can confirm that your complaint was investigated. The cake was freshly made (definitely not stale), and quality controlled by the baker prior to dispatch. However we accept it was not to your taste. This is the context in which a partial refund was given.

My Baker is rated 4.7 based on 450 reviews