My Baker Reviews

Name: My Baker
Address: 102 Osier Crescent, Muswell Hill, London, London
Rating: 4.65

4.7 Rating 450 Reviews

90 %

of reviewers recommend My Baker

4.7

Based on 450 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About My Baker:

MY BAKER is the place to order personalised cakes and other baked goods from trusted bakers.

Visit Website

Phone:

07922240170

Email:

orders@mybaker.co

Location:

102 Osier Crescent, Muswell Hill, London
London
N10 1RE

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My Baker 5 star review on 23rd September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing custom birthday cake within a week of party. Their response time is so quick. Delivery time was perfect. Top quality cake was so impressed. Everyone loved the cake. Will def use them again in future.”

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“This cake was ordered for a friends’ birthday. Delivery was super quick and she said the cake was utterly delicious. Top marks!”

My Baker 5 star review on 19th September 2020

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“I order from my baker in 2019 - they matched my requirements to a local baker. I had a great experience and the cake was fantastic. This time the ordering and delivery experience was absolutely fine - v easy - but the cake was disappointing. Extremely sugary and dry. We did not enjoy it or eat it all.”

Helpful Report

Dear customer, I am sorry about your experience. We set a really high standard and most times we have excellent customer satisfaction on cake appearance, taste and service. Very occasionally though, we don't achieve that. I will send you an email privately to try to make amends. Kind regards, Mark, My Baker

“Very good service, the cake was same as picture and tasted really good all my guests love the cake I recommend”

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“Beautiful & delicious cake, came on time and was the highlight of a very special day. I would definitely recommend it.”

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“Really polite personal delivery service and such a super delicious cake, looked fantastic! Only niggle was that the top had slightly toppled over and I had to reconstruct a bit, but it was a very hot August day. Would still 100% recommend!”

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“It was quick and easy to order and the cake was delicious. Delivery was perfect: the cake remained intact and arrived on time. All-in-all a great service that I would use again.”

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“Excellent service, beautiful presentation I would definitely Recommend.”

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“Lovely cake although a bit rich!! Really good service though.”

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“I was wary about ordering a cake online but did it for a special occasion. Ordering process was simple. Communication was excellent. Delivery was safe in these times. I wished I got the ladies name. Cake and cupcakes I ordered were absolutely beautiful to look at and tasted amazing! Thank you! Please pass on my thanks to the lady who made them. I hope if I use again she will be our designated baker :)”

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“Excellent service from start to finish”

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“Spectacular gluten and dairy free cake for my daughter’s birthday Delivered on time but without the “happy birthday” flag I had ordered - I received a sincere apology from the driver AND a refund into my account within half an hour! Every one makes errors - it’s how you fix them that makes the difference!”

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“The cake was amazing! Absolutely delicious, there wasn’t a crumb left. We’ll definitely be ordering again for the next birthday”

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“Excellent service Beautiful tasting cake Thank you”

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“Cake was not as expected. Words written with white icing on white base. Fruits going off. Wont be using MyBaker again.”

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Dear U Omo, I am sorry about your experience. We set a really high standard and most times we have excellent customer satisfaction on cake appearance, taste and service. Very occasionally though, we don't achieve that. I will send you an email privately to try to make amends. Kind regards, Mark, My Baker

“Super easy to order, great customer service and the cupcakes tasted amazing!”

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“Cake looked nice exactly like the picture but it tasted horrible. I thought from the description the cake was covered in buttercream but it was just plain cream so tasted sour. We had to throw the whole cake out. I wouldn’t order from my baker again.”

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Dear Sophie, I am sorry about your experience. We set a really high standard and most times we have excellent customer satisfaction on cake appearance, taste and service. Very occasionally though, we don't achieve that. I will send you an email privately to try to make amends. Kind regards, Mark, My Baker

“Such a beautiful cake - absolute perfection! Great service delivery”

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“Excellent cake thank you 🙏”

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“The cake was absolutely delicious.. So soft moist and scromptous.. The design was exactly as advertised.”

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My Baker is rated 4.7 based on 450 reviews